ZARA
Happiness score is 41 out of 100
3.7 out of 5 stars.
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ZARA

ZARA Employee Review
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

If I could give 0 star to this company I would do that

I work at Zara Yorkdale for the past 6 years. Over the years I have been a very loyal and valuable employee and have shown my appreciation to the company for the employment opportunity they have given to me by coming in on unscheduled days when asked, staying late and coming in early when ever I was needed. Unfortunately, I have been forced to quit because of management. Both SRA managers refused to approve my temporary availability I provided them for only two weeks due to school. I communicated to them that I was unavailable for during the week but could come in on Fridays, Saturdays and Sundays. They continuously gave me shifts that were in direct conflict with my availability during the week. I spoke to them, to fix it just for two weeks and was told it was unfair to the other employees. However, I verified the schedule for the last three weeks and saw we had a lot of employees who were off during the week and only worked weekends with maybe one day in the week who were not with the company as long as I have been. Thus, I was given no other option but to resign and I feel as though they purposely forced me out because they kept giving me shifts, I was unable to work in order to give just cause with warnings for no show. I would think a person who has been with Zara for over five years has seniority and would hold some significance in my employment with the company. I did not want to be given any warnings with the company as you can see my tenure is impeccable and I am without any incidents. I had a great time getting to know other staff members and customers. In the - 

Pros

Discount, making friend

Cons

Poor Management (SRA), Human Resources and payroll

Ratings by category

1.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Miserable

The better you are at your job, the more they overwork you. Sometimes you’ll work 5-6 days straight, 8 hour shifts as a part timer so the hours are good but it’s very exhausting. The customers are rude and disrespectful, the managers are mean and yell at you in the back and belittle you. Do not work here.
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I would NOT recommend working at Zara

I worked at Zara part time while I was still in school. I'm fully aware that retail is hard, but management does not make it easier. The worst part was my schedule. I gave management my schedule 3 times and they still scheduled me for hours when I wasn't available (school). Had to talk the managers every week (multiple times) when the schedules came out because there was always something wrong, but they didn't listen. Managers were not polite. They are not at all clear about the opening and closing hours. I think the managers took advantage of the fact that I never worked in retail to make me work until late at night (I had school the next day). They never once mentioned to me, when I was hired, what the opening and closing hours were, and it was only after the schedules came out that I saw that I was working very late at night. The work culture is very weird to me. It took me a week for people to talk to me (even managers) and I don't consider myself an unapproachable.

Cons

Long hours, rude managers, awful work life balance, schedule is never right
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Same roleSame location
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don't work here

i was excited to work at zara when i first started 2 years ago but the management is so disrespectful, the shifts consist of actual labour, moving boxes, making towers, running back and forth to put clothes back (if you've been inside zara you know how messy it is, we have to clean it all and sort it each day). and your feet will KILL after each shift. Getting used to that itself took months, i really needed foot massages. operating as a cashier is more stressful, customers are extremely rude, cash is so hard to learn at zara because the process of returning items, loading a gift card, purchasing items, exchanging, etc all have like 12 different steps and if you do it in the wrong order you've lost the company money. Learning cash was tough but constantly being cornered by management telling you you suck and you're disappointing them instead of getting more help was the cherry on top of the worst experience here (im looking at the CF fairview and STC locations) Despite constantly studying notes and working to improve, even going so far as to ask employees to explain how to do certain transactions (because they only show you one time and expect you to remember every single step) would only make them angrier. you don't get breaks so you'll be on cash for like 4 hours straight, and sometimes they leave you by yourself on cash and the line goes all the way outside the door. Management is so rude for no reason, simply asking to explain how to empty cash racks or find items for customers provokes a very passive-aggressive "you're a failure and i hate looking at you" type of response. - 

Pros

25% off clothes

Cons

Long hours, rude and snobby management staff, no extra support
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Overall rating

3.7

Based on 6,295 reviews
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3
1.3K
2
483
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484

Ratings by category

3.5Work/Life Balance
3.6Salary/Benefits
3.4Job security/advancement
3.4Management
3.6Culture

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