ZARA Employee Reviews

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5.0
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Busy workplace
Sales associate/Cashier (Current Employee) –  Newmarket, ON20 March 2019
•Zara is a busy and friendly workplace
•Zara has reasonable rules
•Zara provides full uniforms for employees
•Zara has new Merchandise every week
•Zara is always on trend
Pros
Employee Discount
Cons
Long hour shifts
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3.0
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Great people, not so great work
Sales Associate (Former Employee) –  Mississauga, ON18 March 2019
day to day you are dealing with customers on the floor and keeping the store clean and tidy, running the fitting room, folding clothes.you may get assigned to work in the stockroom and handle that especially when a new shipment of merchandise arrives.
Pros
Fun co-workers
Cons
Deal with some horrible customers
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4.0
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Belle entreprise
Sales Associate (Former Employee) –  Rosemère, QC15 March 2019
j'ai aimé travailler pour Zara, belle ambiance et beau magasin. Les employés sont sympathiques, les clients pas plus chiants qu'ailleurs ; les boss nous protègent et ont confiance que nous sommes assez intelligents pour répondre du mieux que nous pouvons aux clients en restant professionnels et courtois; seul downside, difficile d'avoir plus de 30h semaine, par contre ils offrent un bon salaire en fonction de l'expérience en vente. Les pauses sont respectées et la communication se fait par walkie talkie. Beau système avec iPod touch qui permet à tous les employés sur le plancher d'avoir accès aux articles et à l'inventaire pour mieux répondre aux clients. En gros très agréable de travailler chez Zara!
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2.0
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first job
Sales Associate (Former Employee) –  Calgary, AB5 March 2019
this place is a first job type of workplace. long hours little pay. they hire you only to starve you out later on. if you are ethnic this place hires regardless.
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5.0
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Agréable
Associate (Former Employee) –  Toronto, ON22 February 2019
Très belle organisation de l’entreprise dans l’ensemble
Pros
Agréable
Cons
Agréable
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4.0
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Zara Review Summary
OPERATIONS AND SALES (Current Employee) –  Montréal, QC22 February 2019
A typical day at Zara was organizing their stock, sales and preparing merchandise for the floor. I learned a lot about customer service, fashion as well as working with a team or as an individual in terms of organizing and selling merchandise. There wasn't really anything difficult about the job besides learning all the new fashion trends and knowing the inventory and what we have in store.
Pros
Fun atmosphere
Cons
A lot of people who lack commitment to work
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1.0
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awful
Sales associate/Cashier (Former Employee) –  Newmarket, ON21 February 2019
do not apply here, management is awful and does not respect its staff ...... they disrespect availabilities and prioritize work over your personal life
Pros
none
Cons
everything
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3.0
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A Good Starting Job.
Full Time Sales Associate (Former Employee) –  Toronto, ON16 February 2019
A typical day consisted of folding clothes, cleaning the floor, and constantly filing clothes to their respective areas on the shelf. You quickly learn the logistics of the workplace and work culture.

The hardest part of the job is maintaining a good reputation with your managers. Mistakes and not being able to cope up with the fast pace of filing new clothes means managers will lower your hours. Additionally, hours are not consistent and your sleep schedule will get out of balance. This should only be a short term job because having an unbalanced sleep schedule is bad for one's health.

The most enjoyable part are the employees, they invite you to parties outside of work. They don't treat you like a coworker but rather, as a friend.
Pros
Nice workers
Cons
Long Hours, Tiring
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3.0
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Well, it's okay
Sales Associate & Team Leader (Current Employee) –  Metrotown, BC24 January 2019
super busy. so-so management. overall the people working are not that bad. There are times that the store gets so crowded easily and people just throw clothes everywhere
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3.0
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Average
Stock Clerk (Current Employee) –  Laval, QC21 January 2019
The work itself is fairly easy and actually enjoyable to do. I learned how to work efficiently. It is a very physical job. They are not flexible with their hours, not a good job for students.
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4.0
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Fast paced work, fun and energetic staff
Sales Associate and Cashier (Current Employee) –  Toronto, ON11 January 2019
•Provide high level customer service by being attentive to customer needs while achieving both team and individual objectives
•Assisting set up of merchandise displays, maintaining and replenishing shop floor in a fast pace environment
•Operate cash register, processing sale and refund transactions, balancing cash drawer and ensuring accurate completion of daily cash reports
•Responsible for sending out and receiving store transfers of merchandise

Most enjoyable part of the job: the positive staff members
Hardest part of the job: not enough sales associates some days, long hours, providing customer service in demanding situations
Pros
Employee discount
Cons
Long hours during sale period and maintaining sales floor during busy periods
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5.0
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Fun and fast paced environment
Sales Associate (Former Employee) –  Metrotown, BC4 January 2019
I learned how to operate cash system, work under pressure, and maintain a clean and organized workspace as well as cash desk. In addition, learning to deal with challenging customers and making sure they leave the store satisfied.
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5.0
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fast paced and fun work environment.
Sales Associate and Cashier (Former Employee) –  North York, ON16 December 2018
the company has a good and friendly working culture. support each other and helps you understand the need to meet deadlines and maintain the floor for the store to be presentable at all times for cusotmers
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5.0
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Environnement de travail productif.
Seller (Former Employee) –  Haute-Savoie26 November 2018
Equipe agréable et travailleuse, ce qui permet une bonne intégration.
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3.0
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Depending on which department, it is a great experience but can be stressful
Sales Associate, Customer Service (Current Employee) –  Markham, ON10 November 2018
It's honestly a nice and respectable place to work especially in the retail industry. However, the management can be a slight issue at times you just have to be able to deal with it and as long as you try your best there should be no major issues. Typically as a sales associate you would be folding clothes ensuring the floor is always clean and all clothing is hung and folded according to the brand's standards. Hardest part of the job is standing up for hours and maintaining piles while also helping customers out however giving customers fashion advice, helping them pick clothing is very rewarding. The workplace culture can be both fun and stressful as long as you are a flexible person that can adapt to any situation (especially with customer-related conflicts) you should be good.
Pros
workplace culture, coworkers, commissions
Cons
Management, Busy hours, constantly folding
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5.0
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High emphasis on employee growth
Sales Representative (Former Employee) –  Edmonton, AB10 November 2018
Incredibly smart and driven people who will inspire and motivate you to be better personally and professionally. Genuinely smart and nice to people to work with, good culture
inspiring leadership.
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2.0
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Not bad
Sales Assosiate (Former Employee) –  Toronto, ON5 November 2018
so busy but it trains you to be fast and relliable in the retail experiece
Pros
25% discount
Cons
after 3 months
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2.0
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Labour intense
Senior Operations Associate (Current Employee) –  Mississauga, ON31 October 2018
must work efficiently, being able to carry heavy weights daily.
you have to deal with a lot of difficult customers
they do not train you well, also forces you to train.
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4.0
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One of the ants
Key Holder (Former Employee) –  Vancouver, BC30 October 2018
I liked how structured and fast paced Zara is, but you kinda feel like an ant in one of those colonies.
You needed to work fast but the team was nice
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2.0
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poor management right up to Director
Sales Associate (Former Employee) –  North York, ON22 October 2018
Decent job for a student, be prepared for inconsistent hours and an often incorrect paycheck. Even if you are hired full-time you cannot count on 40hrs a week, part-time may only get 1 shift a week.

Training:
for new hires is limited which results in a lot of mistakes, requiring extra time to go back and fix everything. This is not motivating and a lot of people shut down from the expectations which results in a store full of employees doing their best to look busy while not doing their work.

Shifts:
If you are scheduled for closing you may be asked or lead to believe you have to stay later to finish cleaning the store - even after 11PM! Management will treat you negatively if you refuse. HR had to send out an email reminding all GMs to follow provincial laws regarding the number of days in a row someone can work and the minimum time they must be allowed between shifts.

Promotion:
Wanting to move up in this company you need to copy the personality of the upper management and develop a personal relationship with them. Actually being good at your job will not get you a raise or promotion, you need to fight your case for everything if you do not have these close personal connections. There are quite a few staff with 3+ years experience in their position who just never get that chance.
Pros
Spanish speaking
Cons
hours on your paycheck are often wrong
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Overall rating

3.9
Based on 4,577 reviews
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