Sales Associate in Montréal, QC
Working at Zara
I didn’t like the fact that we have to be independent to learn by ourselves how the company is working. I think the best thing it’s to have a formation about the different aspects in the company to help customers with their questions and different products that they searching. I didn’t like the fact that some of the managers and employees was rude and hypocrites about everybody rather than be non judgmental.
Sales Associate in Vancouver, BC
Stressful with no incentive. Careless managers.
Management does not care about employees (can be rude towards customers too.) No recognition for good customer service, all about being a manager's favorite. Get no hours with last minute changes but still expected to have open availability. Staff is friendly but no time for employee communication, you will constantly be approached by 3-4 customers at a time. Hardly any staff on the floor putting all the work on 1-2 employees.
Magasinier in Rosemère, QC
Mauvais environnement de travail
Zara est un bon travail pour étudiants qui travaille maximum 2 jours, mais côté salaire c’est très mauvais pour tout ce que nous faisons, nous devons nous occuper du service client, des livraisons de vêtements ( 6h am ) ainsi que les commandes en ligne à un salaire de 13$.. Beaucoup de tâches à faire pour peux d’employés, mauvaise ambiance de travail et mauvaise gestion.
Sales Associate in London, ON
Extremely poor and unprofessional management
Honestly, the worst job I've had. Forcing you to do overtime. Manipulating employees not to take sick days, even if you're super sick they probably will talk you out of it. Managers at Westfield shopping centre are horrible and dont know how go do their job and some are bullies and when you complain they dont care at all, One of the managers actually caused me a lot of distress . most staff are really nice but some are horrible too and very very rude.
Sales Associate in Toronto, ON
If I could give 0 star to this company I would do that
I work at Zara Yorkdale for the past 6 years. Over the years I have been a very loyal and valuable employee and have shown my appreciation to the company for the employment opportunity they have given to me by coming in on unscheduled days when asked, staying late and coming in early when ever I was needed. Unfortunately, I have been forced to quit because of management. Both SRA managers refused to approve my temporary availability I provided them for only two weeks due to school. I communicated to them that I was unavailable for during the week but could come in on Fridays, Saturdays and Sundays. They continuously gave me shifts that were in direct conflict with my availability during the week. I spoke to them, to fix it just for two weeks and was told it was unfair to the other employees. However, I verified the schedule for the last three weeks and saw we had a lot of employees who were off during the week and only worked weekends with maybe one day in the week who were not with the company as long as I have been. Thus, I was given no other option but to resign and I feel as though they purposely forced me out because they kept giving me shifts, I was unable to work in order to give just cause with warnings for no show. I would think a person who has been with Zara for over five years has seniority and would hold some significance in my employment with the company. I did not want to be given any warnings with the company as you can see my tenure is impeccable and I am without any incidents. I had a great time getting to know other staff members and customers. In the end my hope is that Zara management in Yorkdale gets training in how to treat their employees and to have more compassion and understanding especially during this time.