ZARA
Happiness score is 41 out of 100
3.8 out of 5 stars.
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ZARA Careers and Employment

Work happiness
Scores based on about 22 responses to Indeed's survey on work happiness
41
Work Happiness Score
Low
Do people feel happy at work most of the time?
57
Support
Below average
Do people feel they can get support and encouragement from colleagues at work?
57
Inclusion
Below average
Do people feel their work environment is inclusive and respectful of everyone?

About the company

  • Founded
    1999
  • Company size
    more than 10,000
  • Revenue
    $5bn to $10bn (CAD)
  • Industry
    Retail & Wholesale
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Jobs

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Sales

22 jobs

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Salaries

Salary estimated from 68 employees, users, and past and present job advertisements on Indeed.

Retail

Cashier/Sales
$13.38 per hour
Stocking Associate
$13.14 per hour
Cashier
$13.17 per hour
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Rating overview

Rating is calculated based on 6.1K reviews and is evolving.

3.4720173.1120183.1120192.9620201.672021

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Work-life Balance

Reviews

Sales Associate in Montréal, QC
on 20 September 2020
Working at Zara
I didn’t like the fact that we have to be independent to learn by ourselves how the company is working. I think the best thing it’s to have a formation about the different aspects in the company to help customers with their questions and different products that they searching. I didn’t like the fact that some of the managers and employees was rude and hypocrites about everybody rather than be non judgmental.
Sales Associate in Toronto, ON
on 24 March 2021
If I could give 0 star to this company I would do that
I work at Zara Yorkdale for the past 6 years. Over the years I have been a very loyal and valuable employee and have shown my appreciation to the company for the employment opportunity they have given to me by coming in on unscheduled days when asked, staying late and coming in early when ever I was needed. Unfortunately, I have been forced to quit because of management. Both SRA managers refused to approve my temporary availability I provided them for only two weeks due to school. I communicated to them that I was unavailable for during the week but could come in on Fridays, Saturdays and Sundays. They continuously gave me shifts that were in direct conflict with my availability during the week. I spoke to them, to fix it just for two weeks and was told it was unfair to the other employees. However, I verified the schedule for the last three weeks and saw we had a lot of employees who were off during the week and only worked weekends with maybe one day in the week who were not with the company as long as I have been. Thus, I was given no other option but to resign and I feel as though they purposely forced me out because they kept giving me shifts, I was unable to work in order to give just cause with warnings for no show. I would think a person who has been with Zara for over five years has seniority and would hold some significance in my employment with the company. I did not want to be given any warnings with the company as you can see my tenure is impeccable and I am without any incidents. I had a great time getting to know other staff members and customers. In the end my hope is that Zara management in Yorkdale gets training in how to treat their employees and to have more compassion and understanding especially during this time.
Sales Associate in Markham, ON
on 17 March 2021
Do not work here
Terrible management. Got picked on by the managers during my time working here because I was quiet and they knew I couldn’t fight back. Entire workplace was full of gossip and makes you feel like you’re still in high school. Co workers were cliquey and always gossiping (especially in the woman's section). You also get underpaid for the work you’re doing, while uniqlo is paying their employees a higher wage to do what you will be asked to do. Discount isn’t even that great, you’ll still be paying too much for sweatshop quality clothes. They also do not teach you a thing about customer service because everyone, including the managers, are rude to the customers. Refer to the google reviews to get an idea of what this place is like.
Sales Associate in Toronto, ON
on 9 February 2021
don't work here
i was excited to work at zara when i first started 2 years ago but the management is so disrespectful, the shifts consist of actual labour, moving boxes, making towers, running back and forth to put clothes back (if you've been inside zara you know how messy it is, we have to clean it all and sort it each day). and your feet will KILL after each shift. Getting used to that itself took months, i really needed foot massages. operating as a cashier is more stressful, customers are extremely rude, cash is so hard to learn at zara because the process of returning items, loading a gift card, purchasing items, exchanging, etc all have like 12 different steps and if you do it in the wrong order you've lost the company money. Learning cash was tough but constantly being cornered by management telling you you suck and you're disappointing them instead of getting more help was the cherry on top of the worst experience here (im looking at the CF fairview and STC locations) Despite constantly studying notes and working to improve, even going so far as to ask employees to explain how to do certain transactions (because they only show you one time and expect you to remember every single step) would only make them angrier. you don't get breaks so you'll be on cash for like 4 hours straight, and sometimes they leave you by yourself on cash and the line goes all the way outside the door. Management is so rude for no reason, simply asking to explain how to empty cash racks or find items for customers provokes a very passive-aggressive "you're a failure and i hate looking at you" type of response. Don't work here, this job broke my mental health
Warehouse Associate in Brampton, ON
on 16 December 2020
Expects impossible goals to be met
They don’t pay well. They always modify your actual work hours, pay you less and never appreciate your work. They just want their work done and make the employees overwork. As a part time student I used to have 10 hours long shift and since I was in the putaway department, I’d walk 25-30 kms in that time span. They expect you to put heavy winter collection items on different rack locations and ask you to put away 120 items in one hour. They promised a raise and didn’t give it.They kicked me out without any warning.
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Questions and answers

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Interview insights

Insights from 204 Indeed users who have interviewed with ZARA within the last 5 years.

Average experience
Interview is average
Process takes about a week
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