Service Advisor (Former Employee) – Stouffville, ON – 29 January 2019
A typical day at work would involve coming in and leaving super early (only because of the location) so nothing against them, I was a service advisor there so that alone is a tough job because you are the messenger for whats wrong with peoples vehicles and typically they dont like hearing $$$$, so you have to have a thick skin to do that kind of position, but i also helped manage the Warranty Claims and Followed up with customers regarding their parts orders.
The place where the pursuit of profit justifies the delivery of incompetencies
Shuttle Driver (Former Employee) – Stouffville, ON – 3 May 2019
The company has high turnover rates, is slow to release Health Benefits to its employees when they reach appropriate service time and is quick to get rid of staff should they become ill or injured on the job using a whatever it takes approach to do so.
Company leadership has no clue about time management and they don't care to fix it - the only thing that is important to them is profit.
Customer retention would be a problem, if the dealership were not the only option in town. Free oil changes are advertised, but then denied customers when they come in the first time to do business.
Following government laws, regulations or rules is not important.
Service Canada is already looking at the company for its disregard for simple rules and requirements when it comes to filing Records Of Employment. If you work here, pay attention to your pay cheque carefuly because you never know what you might get or not get.
Oh and who knows what the Ministry of Environment might say or do if they ever made a visit here.
Customers are wonderul and understanding
Expected to work through lunch hours, and beyond normal work hours, with no overtime pay, while management takes 3 hour lunch brakes to entertain themselves or their guests.