PARKING CONTROL OFFICER (Current Employee) – Toronto, ON – 23 October 2013
We are required to report to the briefing room at the beginning of our shifts where we are assigned our respective booths. After that, we are driven to our respective booths and our work day begins. We help patrons when they have difficulty paying at the exit of the garage, answer their parking and event related inquiries, provide patrons with directions and process transactions in our booths. The most enjoyable part of the job is interacting with various age groups and being such an integral part of events on campus. The hardest part of the job is having to stand outside in the winter and manually process transactions when and if the machines beak down. Through this job I have gained more customer service skills and cash handling skills. I have also learned to work in a fast paced environment that requires initiative and quick action.