Point of Sale BILINGUAL SUPPORT AGENT (Current Employee) – Toronto, ON – 24 July 2018
When I started there was very little training, more of a learn as you go type of job. A lot of people including senior positions don't know how to fix a lot of the issues. Also, the software system that the stores use constantly crash, freeze, or new major problems occur on a daily basis with no resolution. Definitely a temp job if you can't find anything.
pay is good with benefits, monthly lunches\cake, and opportunities in other departments if interested.
repetitive, always a new software problem, managers are not straight forward, weak training.
Assistant Manager Urban Planet (Former Employee) – Victoria, BC – 9 August 2018
lots of daily tasks to do done by myself, as part of management. High volume store led to high LP issues, overall people were amazing, however lacked communication the entirety of the store needed to run smoothly. a lot of DIY instead of team efforts. Loved working there just wish specific ideas were heard from all!
Receptionist (Former Employee) – Toronto, Ontario – 18 July 2018
The hours are very long and breaks are not guaranteed. The pay is very low for such a profitable company. The HR department is a joke especially the VP. The company is all about making money and saving face. Issues were not resolved, upper level management do not care about employees. You are expected to be a robot. The environment is toxic and employees are greatly unappreciated. The job and the tasks itself are fine. Although I didnt receive proper training I learned the job very quickly and was able to problem solve and understand how to smoothly operate throughout my tasks. Training was awful. The person who trained me was 2-4 hrs late everyday and I was left to learn the job on my own, not having proper working knowledge with also no access to the network due to not receiving all proper tools that were supposed to be provided by HR. Biases and personal feelings are used against employees in this company as well. I treated everyone that I came across with the utmost respect, greeted and smiled and was told that I behaved opposite. This is a cheap company that I would liken to slavery if you are not upper management or a higher level executive.
20% Discount, Cake Day
Short Breaks, Toxic Environment, Horrible Training
Manager in Training (Current Employee) – Mississauga, ON – 3 July 2018
This company has huge, huge cons. Would defiantly not recommend. My whole career working for this company has been nothing but stress and anxiety. most of the time, the staff don't care about the store they are working in and management seems to not really care about the employees. head office doesn't give any whats about you, will constantly promise you things, and youll never see them. they add more and more jobs onto the pile you already have, and then you end up getting a PIP (write up) because all of your tasks aren't finished. the only good thing about this company would be the benefits. the salary is nothing, specially considering i worked as an MIT, all the other MIT's i know only made $14.25 after minimum wage went up to $14.00 an hour. if you don't want to be pushed around and belittled, i would NOT work for this company.
Allocation Analyst (Former Employee) – Toronto, ON – 7 May 2018
Overworked, underpaid, no advancement, favoritism and snarky people. The merchandising department is the most thankless place to be, strategies enabled are not recognized and the salary is on par for what is now the minimum wage. Have to work two jobs to make ends meet also only five sick days for the year.
Customer Service (Former Employee) – Burnaby, BC – 28 April 2018
The management for these companies is horrible.. You will only come across a couple good assistant managers or managers. If you do, you'll come to realize that they are going to be transferring to a new store or that they've found a new job. Stay clear of this company unless you'd like to be pushed around and you really need the job.
Visual Merchandiser (Former Employee) – Toronto, ON – 25 February 2018
Get ready to work for free, be set up to fail and gain zero recognition. Upper management is a complete boys club so if you’re a woman don’t plan on advancement. Labor board violations happen daily and they constantly take advantage of those who don’t know any better. Store managers often have no idea what they are doing, have zero skills and constantly disobey basic labor laws due to lack of training. The HR department seems to be no better so no example is set for them anyway. Managers seem to be just chasing employees for signatures on office memos rather than having time to do their job. Upper management constantly talks down to managers and treats them like utter dirt, and expects them to work non-stop. The company could have potential if they’d invest in their own people by treating them and paying them well but instead play boys club and get nothing real accomplished. Shining stars are dulled in order to keep themselves in power. If only the owner knew what kind of culture they were creating and the money of his they were wasting and how much talent they’ve turned away.
Administrative Assistant (Former Employee) – North York, ON – 19 February 2018
This company will suck your soul right out of you. The turnover rate at this company is ridiculous. The salary for corporate employees are close or even equal to minimum wage, they refuse to pay overtime and owes employees money. You work hard with little to no recognition and or appreciation. Asking for raise? Don't even bother, they will find some way to not give it to you. Loyalty? Forget about it. They don't care how much of your sweat and tears have gone into the company to make them great, you are replaceable once they see that you are getting paid too much, which is barely over minimum wage.
Worker (Current Employee) – Delta, BC – 25 January 2018
I have worked for YM.Inc for about 4 years, I have put so much of myself for this company and so have my co-workers but in my years working for YM.Inc I began to realize that their employees are of little value to them. It is upsetting but as my district manager once said "it's all business".
VISUAL MERCHANDISER (Current Employee) – Toronto, ON – 14 January 2018
it is a very stressful environment, most of the time your work is not appreciated FOR EXAMPLE , you ask for a raise and even though you work super hard, they do not want to pay you more. Very cheap company.
Assistant Manager (Former Employee) – Mississauga, ON – 27 December 2017
This was one of the worst companies i have worked for in my entire career in retail. I was an assistant manager and I was being paid close to minimum wage. I was forced into the position and untrained. I was forced to learn everything on my own and when things were not done to their standards because they refused to train me, I was humiliated. At all costs, i would avoid working for this company. They lack respect for their employees and income is not sufficient for the amount of work that needed to be done. Additionally, i was threatened and abused (hangers thrown at me, coffee thrown) by many customers in the work place and after reporting it to the company they would do nothing. If you made a problem about it because you honour your safety then they would make your life miserable and hate on you every chance they get. OVERALL... worst company to work for. Avoid.
Assistant Buyer (Former Employee) – North York, ON – 29 November 2017
You will be forced to work overtime that you are never paid for. Minimal training. Assistants are expected to do everything and are treated like trash by the higher ups. We were basically made to feel like props. The office is a mess and a health and safety risk at every turn. Avoid at all costs to be honest.
Retail Store Manager (Current Employee) – Hamilton, ON – 4 November 2017
Turn over in the company is much too high. Poor support with the team. Continuously add more tasks that were mistakes at head office level that should have been caught before sending chain wide that the store level must now clean up with no support from above, instead more excuses and blaming.
Manager (Current Employee) – Toronto, ON – 2 November 2017
Stressful job with little to no support from head office. No recognition for what you do. Head office expects a lot from you from each department (sales. LP. HR etc.), but is not willing to work with you.
staff is good
doesn't pay properly for salary managers, they want the store to be youre whole entire life.
Working in the company, I've come accross many inspiring people. I'm someone who loves to work and can't live without work. I desire to be given responsabilities and I also love taking initiatives to make teamwork process faster and I have always been well surrounded with the right types of people who enjoyed working together as a team to build up a strong future for our company and for ourselves.