Yellow Pages Employee Reviews

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The day is full from start to finish.
Senior Consultant - National Publishing (Former Employee) –  Toronto, ON4 May 2018
Once on position with experience it's like a well oiled machine. everything just flows. There's such a variety of activities and departments which depend on each other to provide appropriate results. Time fly's and the co-workers & managers are great.
Pros
Flex hours
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I learned many tools to help myself in the businesses field
Summer Intern (Former Employee) –  Toronto, ON29 April 2018
Yellow pages is a good place to work if your wanting to learn experience individuals. Management was good to me showing me the ins and outs of the business
Pros
environment was pleasant
Cons
was far from my how
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Great employer, trying hard to return to profitable growth
Senior Manager (Current Employee) –  Burnaby, BC16 April 2018
Great people and the job is fantastic. Solid benefits, reasonable salary. Company has struggled to reverse declining revenue but is making strides by focusing product offerings, revising sales strategies, and being aggressive with cost cutting and right-sizing staff.
Pros
Benefits, salary, and people
Cons
Occasional lack of clear direction from the top
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It’s hard work
Shipping Clerk (Current Employee) –  Montréal, QC9 April 2018
The people there are older guys but they’re Nice and helpful when every you need help all you got to do is ask and they will help working there is easy
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stressful no job security
Sales Representative (Former Employee) –  Toronto, ON28 March 2018
high turnover rates . very friendly staff however.. do not expect to work more than 4 months here.........................................................
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Financial stability of the company was not trending upwards
Customer Service Representativec (Former Employee) –  Burnaby, BC23 March 2018
You can see the public financial reports and the direction of the company online. The company itself was great to work for but the decisions made by management allowed competition to close the gap on products offered.
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listing services
Listing Services Representative (Current Employee) –  Toronto, ON19 March 2018
I was a fantastic experience. I learned a lot of new skills and met a lot of people. I will really miss working here. Salary and benefits plan were good
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Great middle management but business has lost direction
Senior Listing Services Representative (Former Employee) –  Burnaby, BC2 March 2018
Working at YP was great while it lasted, my colleagues and management team helped me grow and acquire countless skills. However the business is taking a direction where the reaction to short-term challenges is worsening the long-term challenges that are key to a successful digital transition for the business. The only certitude at YP is chaos.
Pros
Good benefits, positive management style
Cons
Broken corporate culture, no vision, chaotic perpetual transitional phase ongoing, no continuity
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Don't
Sr Marketing Manager (Former Employee) –  Toronto, ON26 February 2018
Terrible Corporate culture. Poor leadership. Not a sustainable business model. Likely sale or bankruptcy in the next 6-18months; do not seek employment here.
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Good Commissions , advanced training availible
Media Accounts Consultant (Former Employee) –  Toronto, ON2 February 2018
No Job Security. Company policies are not employ friendly, mismanaged in every aspect no transparency between management and employees. Poor execution of products sold .
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Sinking ship
Customer Experience Manager (Former Employee) –  Toronto, ON29 January 2018
No clear direction of where the company wants to go. New CEO decided to cut jobs for his plan to return to growth. Management walked around and had no respect for employees.
Pros
flexible hours
Cons
everything else
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good Money
Media Account Consultant (Former Employee) –  Vancouver, BC25 January 2018
great sales experience for anyone willing to put in the hard work. compensation is great and lots of growth available for individuals with good communication skills.
Pros
Compensation
Cons
Phone sales
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Very good workplace with low job security
Data Reporting Analyst (Current Employee) –  Toronto, ON24 January 2018
Yellow Pages is good place to learn and improve your soft and technical skills. Pressure of the work varies week by week and depends on the number of projects the company decides to implement. However, job security is too low and they recently laid off 500 people.
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Changing Culture
CERTIFIED ADVERTISING MEDIA CONSULTANT (Former Employee) –  Winnipeg, MB23 January 2018
I loved my job for the first 5 years but due to market changes, the culture of the organization changed dramatically. Manager was extremely inept and made the position a challenge. Environment became toxic. Was relieved to leave after many years....
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No job security
Clerk (Current Employee) –  Scarborough22 January 2018
Yellow Pages used to be a good company. The new CEO came in fired everyone with only the minimum under the employment standards act. This company is a sinking ship and everyone really needs to get off the boat.
Pros
Flex hours
Cons
just about everything else
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Bad financial state
Sales (Current Employee) –  Toronto, ON20 January 2018
Yellow Pages is struggling financially, it's going to be tough to come back from that. Management is underqualified and new CEO only cares about cutting cost to potentially sell the company.
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Even unionized companies offer no security
Technical Support Analyst (Former Employee) –  Toronto, ON19 January 2018
Like a lot of corporate companies, they promise so much but provide so little.

This company is big on volunteer endeavours to increase public relations with the community, but at the same time offer very little in terms of providing quality service to its customers.

Management overall was good, they were actively involved providing guidelines and the training needed to follow said guidelines. However, outside of the office, there were very little interactions.
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Fun workplace with lack of parking spots
Senior Front-End Integrator & UX/UI (Former Employee) –  Montréal, QC18 January 2018
We use to have free parking, not anymore. The new location is awful if you live on South Shore. With every New SEO expect tons of layoffs .People are friendly and qualified! It was pleasure working with such a great people!
Pros
Freedom, Ping pong table, Ps4
Cons
No parking and bad coffee
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Productive and changing to meet new technology and client demands
Sr. Marketing & Sales Media Consultant (Current Employee) –  Edmonton, AB14 January 2018
Overall high satisfaction, with my several years with YPG, and the other Companies it was previous to being purchased by YPG.
Above average training and benefits provided.
Typically worked with little to no supervision, as our Alberta Team is small. YPG, had moved all Employees, across the country several years ago to home office aside from Head Office in Toronto.
Good work to life balance.
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You stay for the people
Account Coordinator/Sales Support (Former Employee) –  Burnaby, BC5 January 2018
A typical day at work would entail a lot of repetition. I learned a lot about customer service in my time at YP. The work culture was great within my department. The hardest part of the job was adapting to all the changes while the company was going through restructuring.
Pros
People
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Overall rating

3.6
Based on 239 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
2.8Job Security/Advancement
3.1Management
3.3Culture