Material Handler (Former Employee) – North York, ON – 11 October 2018
It was good when I first started, after a few months it became boring and basic. best part was the friendships I made. Have orders staged for delivery for the next day and future orders, stock orders into file and send emails to dispatch and customer service.
If you really really need experience and money, sure work with XPO. Other than that avoid
Customer Service Rep / Last Mile Dispatch (Former Employee) – Mississauga, ON – 27 June 2018
Pays minimum wage (below average logistics company standard) high rate for both employees and managers turnover. You will meet new employee and managers every week. And you will see people leave often. No training provider. Poor equipment. Employee are left to fend for themselves with issues
Experience and friendly coworker
Minimum wage, poor management, stressful hours, constant change to work schedule, no manager around when you need them, so many claims from customers. I could go on and on but please, find better jobs. XPO lastmile division should be your very very very last choice in life for a Job
Fun Environment due in part to daily Employee Interaction
Operations Manager (Current Employee) – Mississauga, ON – 4 June 2018
Long days with no appreciation from Senior Management. Effort is made by Management with regards to Employee Engagement but only for show and is not perceived as genuine as pictures are taken for any and everything to post on company's social media site
Operations Manager (Former Employee) – Ottawa, ON – 25 April 2018
This is a very poorly run organization that has no concern for its employees. You are seen as a tool and once no longer needed you are discarded. I would not recommend this company and would suggest that you stay away. Owner Operators be aware! Stay away from this company. They will bleed you dry and toss you away once they don't need or don't like you.
Dispatcher/Customer Service (Former Employee) – Lachine, QC – 23 April 2018
They have a great name and reputation in Europe and in the USA but look closely to the Canadian comments... Scary! Especially their Last Mile division! No onboarding process, no training, no work culture, cheap Swedish table as a desk, no values and very poor management, you will meet a new manager every 6-12 months and a new colleague almost every month, not because the business is growing or because they are bad but because they have enough! Good luck if you are joigning XPO Last Mile Canada inc.
Inbound Associate (Current Employee) – Mississauga, ON – 18 April 2018
An OK place to work. Terrible, extremely rude, negative management. Nice fellow staff overall however. While technically there is job security if you do the job well. I was a temp for over a year. Some have been there for over 4 years and company still wont hire full time yet you will likely get 40 hours a week minimum anyways. Overtime is part of the job culture. They pay time and a half right at 40 hours. Only real benefit that comes to mind.
Dispatcher (Former Employee) – Lachine, QC – 4 April 2018
The vice president is the main source of all the problem. He is very arrogant and rude. He thinks he is always right and his jokes are funny. He blames everything on his managers and employees. It's a revolving door, people are coming and going every week. Working environment is super stressful, drivers are out of control. You never get your lunch break. You always have to work on holidays. All the senior employees quit and there is no one to give you proper training. Worst job ever!
Dispatcher (Former Employee) – Lachine, QC – 2 April 2018
Only manager that knew what they were doing left. After she left everyone seemed to have followed. Training sucks and you have no breaks. Everyone hates their job. The big boss doesnt care at all about his employees
Manager of Financial Planning and Analysis (Former Employee) – High Point, NC – 29 March 2018
Incompetent senior leadership who are simply a throwback to the startup days of the company, when it was New Breed. They were brought along for the ride by an outstanding, billionaire CEO who has since left the company. Avoid this place.
Dispatcher (Former Employee) – Montréal, QC – 3 March 2018
Worst management I ever saw. Salary is a joke. They do not care to improve anything. The vice president of marketing is the worst for this company. I never met the people above his position, but this man is too much.
Overall decent job but horrible horrible management
Customer Service Representative (Former Employee) – Lachine, QC – 2 March 2018
Csr and dispatch team were great easy to work with . But management sucks really bad at the office in Montreal ,Lachine . 2 new managers both hated in the office , extremelly fake will smille in your face but wont tell you youre wrong doings , then fire you seemingly out of the blue , 7 people quit in a period of 5 weeks because of the new managers and because of the Vice president of directors totall a**holee !!! Talk and curse to their employee and talk bad behind your back, makes you feel uncomfortable . Would not recommend
No set times for breaks, management, no proper training, gossip