XPO Logistics Employee Reviews

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If you really really need experience and money, sure work with XPO. Other than that avoid
Customer Service Rep / Last Mile Dispatch (Former Employee) –  Mississauga, ON27 June 2018
Pays minimum wage (below average logistics company standard) high rate for both employees and managers turnover. You will meet new employee and managers every week. And you will see people leave often. No training provider. Poor equipment. Employee are left to fend for themselves with issues
Pros
Experience and friendly coworker
Cons
Minimum wage, poor management, stressful hours, constant change to work schedule, no manager around when you need them, so many claims from customers. I could go on and on but please, find better jobs. XPO lastmile division should be your very very very last choice in life for a Job
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poor managemetnt with almost minimum salary
Dispatcher and Customer Service representative (Current Employee) –  300 Pendant drive, mississauga6 June 2018
you should only work here to gain experience. poor management with almost minimum salary. a very high turnover rate. very stressful work. does not provide full benefit.
Pros
gaining experience, good colleagues
Cons
stresssful, poor management, poor salary
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Fun Environment due in part to daily Employee Interaction
Operations Manager (Current Employee) –  Mississauga, ON4 June 2018
Long days with no appreciation from Senior Management.
Effort is made by Management with regards to Employee Engagement but only for show and is not perceived as genuine as pictures are taken for any and everything to post on company's social media site
Pros
Great Compensation package
Cons
long hours expected and not appreciated
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Not a good place
Operations Manager (Former Employee) –  Ottawa, ON25 April 2018
This is a very poorly run organization that has no concern for its employees. You are seen as a tool and once no longer needed you are discarded. I would not recommend this company and would suggest that you stay away.
Owner Operators be aware! Stay away from this company. They will bleed you dry and toss you away once they don't need or don't like you.
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Don't be fooled by the advert...
Dispatcher/Customer Service (Former Employee) –  Lachine, QC23 April 2018
They have a great name and reputation in Europe and in the USA but look closely to the Canadian comments... Scary! Especially their Last Mile division! No onboarding process, no training, no work culture, cheap Swedish table as a desk, no values and very poor management, you will meet a new manager every 6-12 months and a new colleague almost every month, not because the business is growing or because they are bad but because they have enough! Good luck if you are joigning XPO Last Mile Canada inc.
Pros
Free coffee, bright offices
Cons
Can't name all, not enough space!
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Could be better or worse...
Inbound Associate (Current Employee) –  Mississauga, ON18 April 2018
An OK place to work. Terrible, extremely rude, negative management. Nice fellow staff overall however. While technically there is job security if you do the job well. I was a temp for over a year. Some have been there for over 4 years and company still wont hire full time yet you will likely get 40 hours a week minimum anyways. Overtime is part of the job culture. They pay time and a half right at 40 hours. Only real benefit that comes to mind.
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This place is a joke
Dispatcher (Former Employee) –  Lachine, QC4 April 2018
The vice president is the main source of all the problem. He is very arrogant and rude. He thinks he is always right and his jokes are funny. He blames everything on his managers and employees. It's a revolving door, people are coming and going every week. Working environment is super stressful, drivers are out of control. You never get your lunch break. You always have to work on holidays. All the senior employees quit and there is no one to give you proper training. Worst job ever!
Pros
Paid on time
Cons
Everything
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Horrible
Dispatcher (Former Employee) –  Lachine, QC2 April 2018
Only manager that knew what they were doing left. After she left everyone seemed to have followed. Training sucks and you have no breaks. Everyone hates their job. The big boss doesnt care at all about his employees
Pros
Parking
Cons
Everything
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Awful place to work
Manager of Financial Planning and Analysis (Former Employee) –  High Point, NC29 March 2018
Incompetent senior leadership who are simply a throwback to the startup days of the company, when it was New Breed. They were brought along for the ride by an outstanding, billionaire CEO who has since left the company. Avoid this place.
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Bad management ever
Dispatcher (Former Employee) –  Montréal, QC3 March 2018
Worst management I ever saw. Salary is a joke. They do not care to improve anything. The vice president of marketing is the worst for this company. I never met the people above his position, but this man is too much.
Pros
Good colleagues but most of them left
Cons
Do not aply. Find another place to work.
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Overall decent job but horrible horrible management
Customer Service Representative (Former Employee) –  Lachine, QC2 March 2018
Csr and dispatch team were great easy to work with .
But management sucks really bad at the office in Montreal ,Lachine . 2 new managers both hated in the office , extremelly fake will smille in your face but wont tell you youre wrong doings , then fire you seemingly out of the blue , 7 people quit in a period of 5 weeks because of the new managers and because of the Vice president of directors totall a**holee !!! Talk and curse to their employee and talk bad behind your back, makes you feel uncomfortable . Would not recommend
Pros
Free parking
Cons
No set times for breaks, management, no proper training, gossip
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worst
Truck Driver/Equipment Operator (Former Employee) –  Delta, BC28 February 2018
worst company to work for
treated as animal and want u to work like one for real, wages are very low as hours are longgggg and physically hard and dispatchers are very unprofessional
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Good company.
Material Handler - Receiving Department (Current Employee) –  Mississauga, ON11 February 2018
Large company with lots of opportunity for individual growth within the company. Good-willed management. Focus on Safety being made a top priority recently.
Pros
Free coffee
Cons
No composting.
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worst company ever
Driver/Delivery (Former Employee) –  Mississauga, ON26 January 2018
biggest thieves ever, long hrs.better to work in tim hortons then working for XPO, dispatcher are all on payroll with same skin color, very poor company, you ask for a day off, they call u back and tell u no work for 4 days, this place its the worst job ever..
Pros
leaving
Cons
when a coustmer complin you getting charge back, helpless when the problem arrives
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Work environment
Dockworker (Former Employee) –  Mississauga, ON23 January 2018
Fun work environment but serious at times. Get done what is asked of you and they'll be happy. The faster you do whats asked the more they are going to use that against you. A lot of politics in this place especially with supervisors. Supervisors talk down on you a lot although sometimes they are okay.
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good productivity
Forklift Operator (Former Employee) –  Dayton, NJ21 November 2017
Unloaded and processed incoming merchandise
Moved, stored and   transfer merchandise,
Maintained stock in ordered shelves or in correct locations
Processed outbound shipments of environment via Reach truck /order picker/Electric pallet jack sit down forklift 
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overall ok but not good for working long time
Delivery Driver (Former Employee) –  Mississauga, ON16 October 2017
that was a good job environment was ok but this job is not good for long term in this it is very difficult to balance time for your work and personal life
Pros
exposture
Cons
long hours
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Great company to work for
Diver Sales Representative (Current Employee) –  Toronto, ON15 October 2017
Top wages with overtime after 8 hrs.
Safe and compliant with good equipment.
Excellent work culture, very Safety oriented.
Plenty of work with all types of challenges.
Recommend highly.
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Former dispatcher
Dispatcher (Former Employee) –  Mississauga, ON25 September 2017
Company is very poorly managed and has very high turnover as you will be forced into working every weekend. Good experience for entry level individuals. Poor training and management. Company can not keep talent as you will meet a new coworker or manager regularly.
Pros
A job
Cons
Poor work life balance
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team
Customer Service (Former Employee) –  Mississauga, ON8 September 2017
Great team Horrible Management. work flow was good
my days where wed to sunday
good hours but as i said management where not fair
also they didnt pay me overtime
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Overall rating

3.3
Based on 3,272 reviews
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3.1Work/Life Balance
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