Productive workplace with incentives and room for advancement
A typical day at work was handling incoming calls from customers who required technical support for their satellite internet and home phone services. Occasionally, when experiencing low volumes of calls in the Technical Support department, some were chosen to take billing and sales calls.
I didn't learn much, as I have been in a call centre environment - more ... dealing with these types of calls before and also work in quality assurance monitoring these types of calls, so I went in knowing a lot and besides learning about the products, there wasn't anything job or task specific that I didn't already kn ... - less
ProsSatisfaction of helping others, incentives, great co-workers, in my wheelhouse as far as my skills are concerned
ConsJuggling of day and night shifts with no time between turnovers