Xerox Employee Review

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multi-task work in a different accounts/environments
Office Associate (Former Employee) –  San Francisco, CA25 August 2014
was a floater - assisted in completing copy job requests and in shipping and receiving.
- worked well with numerous managers and co-workers from different sites
- as a floater had to adjust to different work time schedules
- getting good feedback from clients and meeting deadlines.
Pros
get to work in different environments with many people
Cons
scheduled work times varied
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Innovative Company to Work for.th
Scheduling Support Specialist (Former Employee) –  Saint John, NB13 April 2018
Xerox was my home for 12 years...during that time I began as a CSR-providing Technical Support, Throughout the years I had the opportunity to work in many different divisions of the business.
After Hours Support - CSS Backup, Administrative Duties, Team and Center Trainer, Scheduling Service Specialist.
I received the 2nd highest award 4 out of the last 5 years, and learned many different skill sets along the way!

The hardest part of the job for me was going back on the phones full time, and as I worked many hours, my health started to deplete due to too much sitting.

The most enjoyable part of the job, the People I worked with were like family, both in the office and the field.
Pros
Diversity
Cons
Poor Health from sitting, Frozen Shoulder, Back Issues - Better Now
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very demanding
CALL CENTER REP (Former Employee) –  Saint John, NB8 April 2018
It required all your attention and knowledge...customer based...hands on all aspects of the job..and constantly changing from day to day...operations changed daily..
Pros
New experience
Cons
no room for advancement
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Overall rating

3.4
Based on 11,698 reviews
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Ratings by category

3.4Work/Life Balance
3.2Salary/Benefits
3.0Job Security/Advancement
3.0Management
3.2Culture