East Palo Alto - Mail Sorter (Former Employee) – Palo Alto, CA – 3 June 2014
A typical day of work is processing mail. I worked in the customer service department which included a daily mail run, faxing, pricing mail, and shipping and receiving. The management was great. The most enjoyable part of my job is everyone got along and I was able to work together as a team. The hardest part of the job I can say just making sure that all mail was done by a certain hour. My co-workers were great.
Scheduling Support Specialist (Former Employee) – Saint John, NB – 13 April 2018
Xerox was my home for 12 years...during that time I began as a CSR-providing Technical Support, Throughout the years I had the opportunity to work in many different divisions of the business. After Hours Support - CSS Backup, Administrative Duties, Team and Center Trainer, Scheduling Service Specialist. I received the 2nd highest award 4 out of the last 5 years, and learned many different skill sets along the way!
The hardest part of the job for me was going back on the phones full time, and as I worked many hours, my health started to deplete due to too much sitting.
The most enjoyable part of the job, the People I worked with were like family, both in the office and the field.
Pros
Diversity
Cons
Poor Health from sitting, Frozen Shoulder, Back Issues - Better Now
CALL CENTER REP (Former Employee) – Saint John, NB – 8 April 2018
It required all your attention and knowledge...customer based...hands on all aspects of the job..and constantly changing from day to day...operations changed daily..