Xerox Employee Review

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Needs a lot of improvements
Violations Processing Specialist (Current Employee) –  San Francisco, CA8 March 2013
Managers discourage you from advancing within the company. Its rare that anyone is promoted within the company. Very low pay and no raises.
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Fun work environment
Bilingual Customer Service Representative (Former Employee) –  Saint John, NB23 April 2018
The management at Xerox was stellar. I would recommend working there to anyone! I learned a great deal about customer relations while I worked there and developed a friendship with everyone that I worked with. The culture is amazing, and given the chance, I would work there again!
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Innovative Company to Work for.th
Scheduling Support Specialist (Former Employee) –  Saint John, NB13 April 2018
Xerox was my home for 12 years...during that time I began as a CSR-providing Technical Support, Throughout the years I had the opportunity to work in many different divisions of the business.
After Hours Support - CSS Backup, Administrative Duties, Team and Center Trainer, Scheduling Service Specialist.
I received the 2nd highest award 4 out of the last 5 years, and learned many different skill sets along the way!

The hardest part of the job for me was going back on the phones full time, and as I worked many hours, my health started to deplete due to too much sitting.

The most enjoyable part of the job, the People I worked with were like family, both in the office and the field.
Pros
Diversity
Cons
Poor Health from sitting, Frozen Shoulder, Back Issues - Better Now
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Overall rating

3.4
Based on 11,720 reviews
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Ratings by category

3.4Work/Life Balance
3.2Salary/Benefits
3.0Job Security/Advancement
3.0Management
3.2Culture