Bilingual Customer Service Representative (Former Employee) – Saint John, NB – 23 April 2018
The management at Xerox was stellar. I would recommend working there to anyone! I learned a great deal about customer relations while I worked there and developed a friendship with everyone that I worked with. The culture is amazing, and given the chance, I would work there again!
Scheduling Support Specialist (Former Employee) – Saint John, NB – 13 April 2018
Xerox was my home for 12 years...during that time I began as a CSR-providing Technical Support, Throughout the years I had the opportunity to work in many different divisions of the business. After Hours Support - CSS Backup, Administrative Duties, Team and Center Trainer, Scheduling Service Specialist. I received the 2nd highest award 4 out of the last 5 years, and learned many different skill sets along the way!
The hardest part of the job for me was going back on the phones full time, and as I worked many hours, my health started to deplete due to too much sitting.
The most enjoyable part of the job, the People I worked with were like family, both in the office and the field.
Poor Health from sitting, Frozen Shoulder, Back Issues - Better Now