Customer Experience Specialist (Current Employee) – Mississauga, ON – 13 January 2019
Very seasoned workforce committed to the cause - helping vulnerable children around the world Flexible work style but at manager's discretion Fair compensation package that includes extra days off during summer long weekends. Poor management without clear direction and strategic focus. This creates schism across the organization.
Customer Segments Coordinator (Current Employee) – Mississauga, ON – 19 December 2018
Innovation is not at the heart of the decisions made by management. Almost seems to be a fear of trying out new things and as such lots of the creative employees end up developing a civil service mentality.
Customer Service Representative (Former Employee) – Mississauga, ON – 19 July 2018
There is a lot to admire about World Vision culture. It's fulfilling to know that what you are doing is helping people the world over.
But the major challenge is a management structure that is very far removed from the practical realities of the day-to-day work being done. This leads to many unrealistic expectations on agents and stressful situations that could be easily avoidable.
Technology Research and Development Co-op (Former Employee) – Mississauga, ON – 2 October 2018
This place is certainly a place to grow your skills and develop yourself. At first, I thought that I would't have much to offer due to my lack of technical skills. I'm glad to say that I was wrong about that. The management at World Vision really cares for your welfare and ensures that you are constantly growing.
Free coffee, orange days (days off), weekly devotions
Director, Creative, Campaigns & Media (Former Employee) – Mississauga, ON – 16 March 2018
I think World Vision was the best place I have ever worked. I loved the people, I loved the culture. Senior management really cares about their employees. I also loved the work. It was challenging and inspiring.
Campaign Coordinator, Starting Strong Campaign (Former Employee) – Mississauga, ON – 15 April 2018
There were many great people I was fortunate to work with. And there were managers who could quote the Bible and then turn and berate and minimize you as a person. They check off all the boxes on paper but there is too much of a tolerance for bullying managers who seem to keep their jobs forever while pushing out loyal and devoted employees. There was a huge amount of people on stress leave for being bullied by management. This place turned me off religion.
Manager (Current Employee) – Mississauga, ON – 13 March 2018
Pros: - some truly engaged, informed, passionate staff - size of NGO means they have the capacity to get things done - salaries are above-average for non-profit
Cons: - newer CEO understands the international development landscape but lacks the human touch - some very odd choices for newer senior leadership and VPs, one in particular whose flashy lifestyle choices seem incongruent with helping people suffering from extreme poverty - near constant restructuring and change as the organization struggles to define itself and maintain relevance - strong evangelical bent
It will be interesting to see where they land if and when they figure out who they are, and how they want to get there. What they have been doing organizationally over the past 2 years is not working, and the upheavals prove that they at least have some knowledge of this fact. The problem though is that the issues start right at the top and roll downhill, and the attempts to improve have resulted in some unsuccessful staffing decisions at senior levels.
Administration Assistant Legal (Former Employee) – Mississauga, ON – 3 October 2014
The Company does special work and I enjoyed those rewards. The christian culture was uplifting to say the least. I worked in the legal department and executive office and both are fantastic places to work with amazing colleagues.
I would highly recommend World Vision to anyone looking for excellent work/life balance with a christian atmosphere.
I worked part time and found full time employment and I will miss World Vision.
Team Lead Development Advisor (Former Employee) – Mississauga, Ontario – 7 January 2014
Responsibilities as Team Lead Development Adviser (DA): - Provide leadership, mentoring and management to support strategic direction of the team - Build portfolio strategies for my own donor base (150 donors) - planning for strategic moves forward based on previous giving history and added research - Stratify donors using the 80/20 rule to focus strategies on appropriate donors - Optimize performance objectives and results, supporting the organizational values - Sets high standards and monitors compliance - Ensures personal verbal and written communications are clear and convincing - Acknowledges personal and team strengths and weaknesses and puts appropriate support or systems in place to ensure overall effectiveness - Inspires open, trusting and cooperative networks of relationships at all levels of the organization
Responsibilities as DA: - Manage 450 donors at a giving level of $5k to $10k and upwards to $32k through identifying, qualifying, cultivating, soliciting and stewarding - Excellent relational marketing skills to promote the best possible fundraising results - Increased donor base by 65 donors through prospecting and qualifying - Achieved stretch goals by using MBO’s quarterly (management by objectives) - Consistently reach and exceed budget goal of 1.7 M - Secured 5 year gift of $250k from a donor who formally sponsored two children
Customer Service Representative/ Ambassador (Current Employee) – Brampton, ON – 4 December 2013
I am currently employed with World Vision. It is an amazing job as it allows you make a difference in the lives of those who are less fortunate. As a customer representative and fundraiser, the job entails me to engage in face to face conversations as I advocate for the child sponsorship program. It is a rewarding job which never fails to put a smile on my face - especially knowing that I can be the voice for children who cannot speak up for themselves.
Customer Service Representative (Current Employee) – Mississauga, ON – 21 February 2017
Was a friendly and appreciative work place until the past 6 months. There are a lot of changes and management (at least the department I am working for) does not care and appreciate how much effort some individuals put in. All they care about is how good you are at buttering them up and whether they consider you as "friends".
People who are advancing in the department now are the ones that are either always socializing with the managers or the ones that are somehow connected with someone within the organization/ department. It is very apparent that even if they are not qualified or below average performance are advancing in the company just because of their connections before entering the organization or the connections they built after they started working in the organization.
Managers/ co-ordinators would cover up or look for excuses for their favourites when they mess up/ do not perform their duties.
They expect you to follow God's teachings but they don't act Christians.
A place you learn to be passionate, strong and caring
Fundraiser/Team Captain (Former Employee) – Fredericton, NB – 16 February 2015
WorldVision offers a great deal of opportunities for members of staff to be highly motivated, caring and of course overcome shyness. fundraisers have the opportunity to meet with new faces on a daily basis and talk to them about the mission of the organization and most importantly make them see reasons why they should support the cause to fight poverty by sponsoring a child.
GIS Support Specialist (Current Employee) – Mississauga, ON – 25 November 2013
Co-workers are extremely courteous and great to get to know. Company culture is not based around money as an NGO should be, and is focused around people. Full time employment is not as common and not many funds are allocated to personnel, so employees are not in their positions for the salary, but rather for the love of the job and the love of others.