Great quality Faith-based organization for the betterment of children
At World Vision I worked in the call-centre. Calls could be varied, questions, more or less donations on a regular basis. Sometimes some research about areas of the world, or communities we serve that donors would wish to support. I was a phone specialist, the last 2 years. It was a great place to work, and the ultimate goal was aiding families and children in developing countries. Chapel service was held weekly on Wednesdays. Many great speakers brought in for that. I learned well to assist donors with their needs. I learned not to take an angry caller personally, they just needed a little more care and time.
The most enjoyable part of this job was the co-workers. Everyone was caring, and compassionate as it was required. The hardest part was not using a script while speaking with a caller.
I had a remote office in my home and went to the call centre a few times per month over the last 3 years.
Great team work with coworkers
never 1 steady shift, a different one every day