Workplace Safety and Insurance Board Employee Reviews for Health Care Advisor

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Health care payment representative
HEALTH CARE PAYMENT REPRESENTATIVE (Former Employee) –  148 Fullarton street, London, Ontario N6A 5P320 March 2013
- enter Health Care Payments into system
- deal with difficult payments, determing what needs to be done and what systems you need to use to resolve any discrepancies and/or issues
- answer phone enquiries from workers, health care providers, internal calls from nurses, claims managers
- keep track of work via statistic taking
- management was on track, had regular meetings, kept us up to date on new procedures or when errors occurred and needed to be resolved
- worked well with all my co-workers
- hardest part of the job were some payment discrepancies and how to deal with them
- most enjoyable part was working with the public and internal personnel
Pros
salary was very good, dealing with the public
Cons
some of the public were never satisfied so hard to deal with some of these issues
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Overall rating

4.1
Based on 49 reviews
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Ratings by category

4.2Work/Life Balance
4.5Salary/Benefits
3.8Job Security/Advancement
3.6Management
3.7Culture

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