Workplace Safety and Insurance Board Employee Reviews for Customer Service Representative

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1.0
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Overpaid Complacent Workers
Customer Service Representative (Former Employee) –  Toronto, ON2 December 2018
Pros
-Decent or above average pay for most positions
-Decent or above average benefits package
-Job security - unionized environment
-Tuition reimbursement
-Free gym on site

Cons
-Limited accessible areas for people with disabilities
-Unqualified personnel in many positions
-Unappreciative workers with bad attitudes
-Unhygienic workplace facilities
-Job security for bad workers due to unionized environment
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5.0
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communication//clients/safety
Customer Service Rep/Bilingual Operator (Former Employee) –  Ottawa, ON21 April 2017
very good to work for ,i would of continued but i retired due to travelling and re location of my personal residence.learn a lopt in my 26 years of service, always upgrating and i was always avble to adjust to all changes .
Pros
good team work and security
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5.0
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Great place to work
Customer Service Representative (Former Employee) –  Windsor, ON20 December 2016
Though I was only there for a 1 year contract, this place is by far the best place I've ever worked at. The pay was great, the hours (9-5) were perfect and the work atmosphere was nice, everyone was very helpful and management are nice people. It's just a shame they mostly hire on contract rather than permanent positions.
Pros
Hours, pay, management is good
Cons
Temporary work
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Overall rating

4.1
Based on 105 reviews
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433
320
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12

Ratings by category

4.1Work/Life Balance
4.3Salary/Benefits
3.7Job Security/Advancement
3.6Management
3.6Culture

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