Work wellbeing score is 70 out of 100
3.7 out of 5 stars.
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Workplace Safety and Insurance Board Employee Reviews

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3.9Work-life balance

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Good benefits and pension

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Fair pay, vacation time, wellness program, tuition reimbursement. Unfortunately the stress and workload out weigh the benefits. Not enough time in the day to complete tasks. End up working evenings and weekends to maintain head above water. Emails from Directors and coworkers at all hours so long hours are expected.
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Productive and fun

Great place to work. Nice office in Toronto, great training and coworkers. Management is good, very good company. Close to a lot of good eats right in downtown core
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Excruciating

What is the best part of working at the company?Money not much else. Terrible work environment What is the most stressful part about working at the company?Obscene amounts of pressure. Poor management What is the work environment and culture like at the company?Stressful and overworked employees What is a typical day like for you at the company?High pressures and stress. 9 hour days
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Good pay and benefits

Great pay, great benefits, work with good people I've made some close work friends which is nice. The company is trying to get as close to all online as possible for people contacting us and it's turning aggressive and unfair for employers that chose not to and prefer to talk to someone in person. Management as most places, focused on Numbers numbers numbers.
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Great workplace

Great pay, benefits, supportive management, work from home and a rewarding career. Training is wholesome and ongoing learning encouraged. Career growth opportunities.
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Insights into Workplace Safety and Insurance Board

Based on 33 survey responses
What people like
  • Feeling of personal appreciation
  • Time and location flexibility
  • Fair pay for job

Great opportunity

I learned a lot at this internship. You get exposure to different departments and processes.
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A great place to work

Payment department is well run, staff are respected and valued, opinions of the staff matter to management and leadership utilizes staff suggestions to improve the department.

Pros

great pay, benefits, paid time off, career advancement

Cons

union and policies complicate matters
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Highly political at expense of fulfilling mandate

The work of WSIB is important but directions are random based on the whim of the power unit of the time (typically lacking in evidence informed decisions). The core staff are dedicated but unnecessary stress results from the random, politically motivated and difficult ever changing direction snd restructuring of leadership. Very unfortunate and an example of a public organization mismanaging funds and power.

Pros

Good compensation-golden handcuffs

Cons

Culture, leadership
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Great Benefits and Pay.

Mostly work from home. Great benefits and pay. Very high learning curve. High workload. Approachable management and coworkers. Diversity in the workplace is great.
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Mixed Remote Work Experience - Room for Improvement in Database System and Feedback Loop

Good onboarding and provision of equipment for remote work while it was offered. While the database system was occasionally slow, I wish there had been better feedback channels for improvement and contribution. Overall, there is potential for growth and refinement in these areas.
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Extremely high workload & very stressful

Not enough hours in the day + significantly high workload = poor performance. Somehow they havent figured it out - HIRE MORE EMPLOYEES!!!! Management never provides any positive feedback, all they care about are stats. Meanwhile, they give you too much work to perform, and do not pay for overtime, so you're constantly behind, extremely stressed and anxious and therefore negatively impacts your personal life.

Pros

Salary

Cons

Very stressful
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Just run, if you value your wellness, run

Absolutely terrible place to work. Staff are overwhelmed, overworked, and drowning. They keep hemorrhaging EA's and do very little to change this. It's a revolving door of people who don't make it in practicum and then people fleeing from the EA job at fast as they can. You will be worked into the ground, the pay isn't worth the amount you give up. They throw a lot of videos buzzwords around like "balance, self care, empathy, wellness", but they show you the opposite. Management is very defensive that 'this has worked for years and years'... But it hasn't because they can't keep staff. I've seen so many people quit, so many people crying daily, getting sick, it's truly awful.

Pros

Benefits

Cons

No work life balance, over worked, no support
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terrible job

Every second of the day is scheduled and micromanaged. We’re expected to sit at our desks for 8 hours and take calls like machines. Discouraged from using personal time to go to the bathroom. Managers have no empathy and are fake, pretending they care about you during one on ones but aren’t ever really listening or paying attention to what you’re saying. The company is constantly changing things that don’t need to be changed, expeditions seem to be getting more unrealistic every year that goes by. Opportunity for job advancement are low. Just overall a terrible place to work and getting worse by the year.
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Not a bad place to start career

Good place to start your career but don’t expect to grow within the small HR team. Most people stay in their current positions as job security is great but then there is no room for growth for junior staff. I feel like there is also a lot of favouritism and white privilege. The management team is majority white.
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Good pay. Highly stressful

High caseloads made the job nearly impossible. Great pay. Great benefits. Managers were good. Run like a corporation. Expectations are high. Staffing is low.
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stay away very toxic and unhealthy place to work

You have to talk on the phone all day and listen to stories how someone is badly hurt, then you have to deny them compensation. This happens over and over all day long and management doesn't care, because they are heartless.

Pros

wages

Cons

you will go insane
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Great place to work

Caseloads are large however working amongst team you are able to see progression and build collaborate relationship with clientelle throughout the years
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Overall great work experience

Great job, above average compensation and outstanding benefits. Workload is evenly distributed and work is overall rewording. Manager I had was amazing and approachable and really advocated for temp employees

Pros

Easy work

Cons

Very difficult to become a permanent employee.
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A fast paced environment.

The salaries are attractive, the caseloads are ridiculously high and management's attitude is "that's why we pay you the big bucks." The benefits have been reducing over the years as the employer's standards change. Your time at your desk is clocked, your work on the computer is monitored as well as your phone calls. I have worked there in different capacities. As an Adjudicator/Case Manager, I managed a caseload. It was an ongoing challenge, a balancing act: non-stop phone calls, reviews and enquiries, action plans, decision memos and letters. Customer service is top priority. In class training was excellent and the job helped me to develop excellent skills that take me through life as well. However, it was my colleagues who got me through the work day. But now, staff morale is diminishing as the environment becomes more stressful and that level of support is no longer there, not from management, nor from colleagues.

Pros

You can work a longer day to accumulate a day off (flexible work plan), It is a unionized environment.

Cons

No free lunches not even at Christmas time, You work longer hours in an effort to manage your caseload.
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Productive And Fun Place

Its a place to grow your career with. It is a bit slow as all govt firms are. the work culture was amazing, had the best learning time there and would recommend it
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Get a perm job asap

when you start working for the board just focus on getting perm as fast as possible. the job doesn't matter just get perm, as once you're perm you can just bump people out of temp positions for the job you really want. Don't worry about working hard or meeting/exceeding your kpi's since those don't matter.
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Overall rating

Based on 184 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.3 out of 5 stars for Culture

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