Workplace Safety and Insurance Board Employee Reviews

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1.0
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Overpaid Complacent Workers
Customer Service Representative (Former Employee) –  Toronto, ON2 December 2018
Pros
-Decent or above average pay for most positions
-Decent or above average benefits package
-Job security - unionized environment
-Tuition reimbursement
-Free gym on site

Cons
-Limited accessible areas for people with disabilities
-Unqualified personnel in many positions
-Unappreciative workers with bad attitudes
-Unhygienic workplace facilities
-Job security for bad workers due to unionized environment
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2.0
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good pay and benefits
Case Manager (Current Employee) –  Toronto, ON29 October 2018
wsib isnt for everyone especially in claims. Need to be able long hours to meet company expectations. Great benefits and salary which keeps employees happy.
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2.0
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Wsib
Manger IT Business Planning & Financial Management (Current Employee) –  Toronto, ON9 August 2018
Good pay along with people that work there. However the organization is behind the times and things move very slowly there. Also there is a lot of group think and people are unlikely to be willing to accept new ideas and ways of doing things.
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2.0
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Horror Show
Manager of Operations (Former Employee) –  Toronto1 August 2018
Very political and unfair. Favouritism is what drives this company. Management sucks, work is very meaningless and most of the people (though not all!) barely understand their jobs. It's a group of people with big egos. Because of the union, it's hard to manage employees. It takes a long time to do anything, make any sort of decisions/complete projects. Nobody wants to take responsibility for anything- wrong decision and you are on the "out" list.
Pros
salary/pension
Cons
everything else
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5.0
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Productive work enviroment
Customer Service Representative/ Administrator (Former Employee) –  Toronto, ON26 July 2018
This was an excellent company to work for. I have learned a lot about being an excellent customer. service associate is all about.
The training was intense but needed to be an overall success in this job.
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3.0
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Good place to work
Program Associate, Comms & Change Management (Former Employee) –  Toronto, ON10 July 2018
Working the on change management project for a major company operational change was very interesting and rewarding.
The management was poor in their lack of promoting experienced people to meet diversity goals.
Pros
Located in the heart of the city, close to public transit and amenties
Cons
The management was poor in their lack of promoting experienced people to meet diversity goals.
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4.0
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Generally a good workplace
Vice President (Former Employee) –  Toronto, ON5 July 2018
Friendly culture with what you'd expect in a large(ish) company with departments that run fast ahead and at times overlap each other.
C - suite is generally a very informed, strategic and personable group. If you go in with your eyes wide open (it is a govt agency albeit at arms length), it could be an excellent career or stepping stone for you.
Pros
Work life balance, good social cause, lots of learning opportunities
Cons
Considerable risk aversion at times effects modernization and improvement
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4.0
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none
Vice President (Current Employee) –  Toronto, ON27 June 2018
Great leadership, Great team, Great results. It is a privilege to be part of the senior management team at WSIB.

no other comments at this time...
Pros
people
Cons
stressful
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5.0
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Great place to work
Account Specialist (Current Employee) –  Courtice, ON25 May 2018
Great people, Great employer and tons of opportunities to learn.
An account specialist manages employer accounts in Ontario. The role revolves around account registration and activation and financial system updates.
Pros
Professional enviroment
Cons
Commute
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3.0
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Very Nice Place to Work
Communications Manager (Corporate Communications) (Former Employee) –  Toronto, ON20 April 2018
Awesome experience. Great location. Great Industry. Still have friends from the WSIB today. The communications department their grew after I left unfortunately.
Pros
Location
Cons
None
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5.0
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Great Ontario Corporation ro work with.
Program Manager (Consultant) (Former Employee) –  Toronto, ON21 March 2018
The leaders in the organization have always been people oriented. Easy commute as justa cross Union station.
Team environment,. Always conscious of the customers .
Pros
Great People Leaders
Cons
Limited ability to wrok remote
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4.0
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Productive
Bilingual Shift Specialist (Full Time) (Former Employee) –  Toronto, Ont.10 March 2018
Very busy
Alot on how to work with unionized employees
Indesisive
Very good and friendly
Trying to motivate colleagues to be more productive
End of day.
Pros
Same as previous qustion
Cons
Same as previous qustion
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3.0
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There are good and bad!
Business Assistant (Former Employee) –  Toronto, ON4 January 2018
Overall a good place to work but the hierarchy and old processes are frustrating. Good work/life balance and great team spirit. Old fashioned office but great location.
Pros
Good work/life balance
Cons
Very hierarchical
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5.0
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productive and fast work pace
Claims Registration Clerk (Former Employee) –  Toronto, ON15 November 2017
A typical day at work would be processing claims and calling to inquire more information from clients as well as employers. I have learned professionalism and time management. I have also learned how to work on different computer systems. I had a quota to meet every day and I exceeded the quota by using my time wisely and because of my quick ability to learn at a fast pace.
Pros
Enhancing my skills and networking
Cons
No face to face communication with clients
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5.0
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Well compensated, great benefits.
Nurse Consultant (Current Employee) –  Toronto, ON6 November 2017
It is an excellent, professional environment to work. They will provide great training to do the job for professional growth. Great medical and dental benefits and flexible hours. The salary is good.
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3.0
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Work meaningful but micro managed
Account Specialist (Former Employee) –  Toronto, ON17 October 2017
Fast pace work with little support from management - work meaningful but repetitive and same clients come back again and again. I wish this place was unionized!!
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5.0
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Work becomes stagnant and boring over time
Return to Work Advisor (Former Employee) –  Toronto, ON17 October 2017
Same type of work; repetitive and becomes boring and management can be very micro managing - there are few good jobs there that are hard to get into because of competition.

The union is good and strong and effective.
Pros
Good benefits and holidays
Cons
Boring
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5.0
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Great team environment!
SERVICE CENTER ADMINISTRATOR (Former Employee) –  200 Front Street West8 September 2017
I had a great team of people to work with, each and every day was always a pleasure because of their commitment to providing great service while fostering a positive and encouraging environment.
Pros
Instrinicly satisfying while encouraging growth and promotion
Cons
Workload can become stressful for some
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3.0
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Safe Place to Work
Summer Student (Former Employee) –  Toronto, ON14 June 2017
Unionised environment with quota driven tasks. System at the time was similar to MS DOS and all communication was via fax. Very safe environment with nice office location.
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4.0
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Adjudicator
Adjudicator-ODSBP department (Former Employee) –  Toronto, ON14 June 2017
The job of adjudicator at the WSIB can be one that is very complex but at the same time very rewarding. The adjudicator determines a worker's entitlement to benefits under the WSI Act based on legislation, policy and standard practices. Complexity comes into play when entitlement decisions don't fall into standard practices and that there is a lot of reward when adjudicators can provide a positive decision to the client. Adjudicators are rewarded nicely with high salary and benefits. The work environment, in times when there is full compliment, is second to none.
Pros
Salary and Benefits
Cons
Can be very stressful when work area is not working at full compliment, making work situations stressful.
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Overall rating

4.0
Based on 59 reviews
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4.1Work/Life Balance
4.4Salary/Benefits
3.6Job Security/Advancement
3.4Management
3.5Culture

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