Workplace Safety and Insurance Board Employee Reviews

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4.1Work-Life Balance

4.4Pay & Benefits

3.6Job Security & Advancement

3.4Management

3.5Culture

Found 57 reviews matching the search See all 59 reviews

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4.0

Unrealistic and unattainable goals

Case Manager (Former Employee) – Toronto, ON – 18 September 2018

While I enjoyed the skills needed to do the position, the position was determined to be capped at 40 cases; however, I had 88 cases when I left the main stream role of Case Manager. Despite this caseload, I was still required to meet timelines. The timelines themselves were not unrealistic and I did support them; however, more then double the case load rendered it a stressful challenge.

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1.0

Overpaid Complacent Workers

Customer Service Representative (Former Employee) – Toronto, ON – 2 December 2018

Pros
-Decent or above average pay for most positions
-Decent or above average benefits package
-Job security - unionized environment
-Tuition reimbursement
-Free gym on site

Cons
-Limited accessible areas for people with disabilities
-Unqualified personnel in many positions
-Unappreciative workers with bad attitudes
-Unhygienic workplace facilities
-Job security for bad workers due to unionized environment

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2.0

good pay and benefits

Case Manager (Current Employee) – Toronto, ON – 29 October 2018

wsib isnt for everyone especially in claims. Need to be able long hours to meet company expectations. Great benefits and salary which keeps employees happy.

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2.0

Wsib

Manger IT Business Planning & Financial Management (Current Employee) – Toronto, ON – 9 August 2018

Good pay along with people that work there. However the organization is behind the times and things move very slowly there. Also there is a lot of group think and people are unlikely to be willing to accept new ideas and ways of doing things.

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2.0

Horror Show

Manager of Operations (Former Employee) – Toronto – 1 August 2018

Very political and unfair. Favouritism is what drives this company. Management sucks, work is very meaningless and most of the people (though not all!) barely understand their jobs. It's a group of people with big egos. Because of the union, it's hard to manage employees. It takes a long time to do anything, make any sort of decisions/complete projects. Nobody wants to take responsibility for anything- wrong decision and you are on the "out" list.

Pros

salary/pension

Cons

everything else

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5.0

Productive work enviroment

Customer Service Representative/ Administrator (Former Employee) – Toronto, ON – 26 July 2018

This was an excellent company to work for. I have learned a lot about being an excellent customer. service associate is all about.
The training was intense but needed to be an overall success in this job.

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3.0

Good place to work

Program Associate, Comms & Change Management (Former Employee) – Toronto, ON – 10 July 2018

Working the on change management project for a major company operational change was very interesting and rewarding.
The management was poor in their lack of promoting experienced people to meet diversity goals.

Pros

Located in the heart of the city, close to public transit and amenties

Cons

The management was poor in their lack of promoting experienced people to meet diversity goals.

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4.0

Generally a good workplace

Vice President (Former Employee) – Toronto, ON – 5 July 2018

Friendly culture with what you'd expect in a large(ish) company with departments that run fast ahead and at times overlap each other.
C - suite is generally a very informed, strategic and personable group. If you go in with your eyes wide open (it is a govt agency albeit at arms length), it could be an excellent career or stepping stone for you.

Pros

Work life balance, good social cause, lots of learning opportunities

Cons

Considerable risk aversion at times effects modernization and improvement

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4.0

none

Vice President (Current Employee) – Toronto, ON – 27 June 2018

Great leadership, Great team, Great results. It is a privilege to be part of the senior management team at WSIB.

no other comments at this time...

Pros

people

Cons

stressful

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5.0

Great place to work

Account Specialist (Current Employee) – Courtice, ON – 25 May 2018

Great people, Great employer and tons of opportunities to learn.
An account specialist manages employer accounts in Ontario. The role revolves around account registration and activation and financial system updates.

Pros

Professional enviroment

Cons

Commute

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3.0

Very Nice Place to Work

Communications Manager (Corporate Communications) (Former Employee) – Toronto, ON – 20 April 2018

Awesome experience. Great location. Great Industry. Still have friends from the WSIB today. The communications department their grew after I left unfortunately.

Pros

Location

Cons

None

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5.0

Great Ontario Corporation ro work with.

Program Manager (Consultant) (Former Employee) – Toronto, ON – 21 March 2018

The leaders in the organization have always been people oriented. Easy commute as justa cross Union station.
Team environment,. Always conscious of the customers .

Pros

Great People Leaders

Cons

Limited ability to wrok remote

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4.0

Productive

Bilingual Shift Specialist (Full Time) (Former Employee) – Toronto, Ont. – 10 March 2018

Very busy
Alot on how to work with unionized employees
Indesisive
Very good and friendly
Trying to motivate colleagues to be more productive
End of day.

Pros

Same as previous qustion

Cons

Same as previous qustion

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3.0

There are good and bad!

Business Assistant (Former Employee) – Toronto, ON – 4 January 2018

Overall a good place to work but the hierarchy and old processes are frustrating. Good work/life balance and great team spirit. Old fashioned office but great location.

Pros

Good work/life balance

Cons

Very hierarchical

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5.0

productive and fast work pace

Claims Registration Clerk (Former Employee) – Toronto, ON – 15 November 2017

A typical day at work would be processing claims and calling to inquire more information from clients as well as employers. I have learned professionalism and time management. I have also learned how to work on different computer systems. I had a quota to meet every day and I exceeded the quota by using my time wisely and because of my quick ability to learn at a fast pace.

Pros

Enhancing my skills and networking

Cons

No face to face communication with clients

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5.0

Well compensated, great benefits.

Nurse Consultant (Current Employee) – Toronto, ON – 6 November 2017

It is an excellent, professional environment to work. They will provide great training to do the job for professional growth. Great medical and dental benefits and flexible hours. The salary is good.

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3.0

Work meaningful but micro managed

Account Specialist (Former Employee) – Toronto, ON – 17 October 2017

Fast pace work with little support from management - work meaningful but repetitive and same clients come back again and again. I wish this place was unionized!!

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5.0

Work becomes stagnant and boring over time

Return to Work Advisor (Former Employee) – Toronto, ON – 17 October 2017

Same type of work; repetitive and becomes boring and management can be very micro managing - there are few good jobs there that are hard to get into because of competition.

The union is good and strong and effective.

Pros

Good benefits and holidays

Cons

Boring

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5.0

Great team environment!

SERVICE CENTER ADMINISTRATOR (Former Employee) – 200 Front Street West – 8 September 2017

I had a great team of people to work with, each and every day was always a pleasure because of their commitment to providing great service while fostering a positive and encouraging environment.

Pros

Instrinicly satisfying while encouraging growth and promotion

Cons

Workload can become stressful for some

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3.0

Safe Place to Work

Summer Student (Former Employee) – Toronto, ON – 14 June 2017

Unionised environment with quota driven tasks. System at the time was similar to MS DOS and all communication was via fax. Very safe environment with nice office location.

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4.0

Adjudicator

Adjudicator-ODSBP department (Former Employee) – Toronto, ON – 14 June 2017

The job of adjudicator at the WSIB can be one that is very complex but at the same time very rewarding. The adjudicator determines a worker's entitlement to benefits under the WSI Act based on legislation, policy and standard practices. Complexity comes into play when entitlement decisions don't fall into standard practices and that there is a lot of reward when adjudicators can provide a positive decision to the client. Adjudicators are rewarded nicely with high salary and benefits. The work environment, in times when there is full compliment, is second to none.

Pros

Salary and Benefits

Cons

Can be very stressful when work area is not working at full compliment, making work situations stressful.

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