Sr. Software and Integration Developer (Current Employee) – Toronto, ON – 1 January 2019
Good environment for permanent employees due to benefits and work life balance. Though environment like any other public sector is political and laid back.
Customer Service Representative (Former Employee) – Toronto, ON – 2 December 2018
Pros -Decent or above average pay for most positions -Decent or above average benefits package -Job security - unionized environment -Tuition reimbursement -Free gym on site
Cons -Limited accessible areas for people with disabilities -Unqualified personnel in many positions -Unappreciative workers with bad attitudes -Unhygienic workplace facilities -Job security for bad workers due to unionized environment
Case Manager (Current Employee) – Toronto, ON – 29 October 2018
wsib isnt for everyone especially in claims. Need to be able long hours to meet company expectations. Great benefits and salary which keeps employees happy.
Case Manager (Former Employee) – Toronto, ON – 18 September 2018
While I enjoyed the skills needed to do the position, the position was determined to be capped at 40 cases; however, I had 88 cases when I left the main stream role of Case Manager. Despite this caseload, I was still required to meet timelines. The timelines themselves were not unrealistic and I did support them; however, more then double the case load rendered it a stressful challenge.
Manger IT Business Planning & Financial Management (Current Employee) – Toronto, ON – 9 August 2018
Good pay along with people that work there. However the organization is behind the times and things move very slowly there. Also there is a lot of group think and people are unlikely to be willing to accept new ideas and ways of doing things.
Manager of Operations (Former Employee) – Toronto – 1 August 2018
Very political and unfair. Favouritism is what drives this company. Management sucks, work is very meaningless and most of the people (though not all!) barely understand their jobs. It's a group of people with big egos. Because of the union, it's hard to manage employees. It takes a long time to do anything, make any sort of decisions/complete projects. Nobody wants to take responsibility for anything- wrong decision and you are on the "out" list.
Customer Service Representative/ Administrator (Former Employee) – Toronto, ON – 26 July 2018
This was an excellent company to work for. I have learned a lot about being an excellent customer. service associate is all about. The training was intense but needed to be an overall success in this job.
Program Associate, Comms & Change Management (Former Employee) – Toronto, ON – 10 July 2018
Working the on change management project for a major company operational change was very interesting and rewarding. The management was poor in their lack of promoting experienced people to meet diversity goals.
Pros
Located in the heart of the city, close to public transit and amenties
Cons
The management was poor in their lack of promoting experienced people to meet diversity goals.
Vice President (Former Employee) – Toronto, ON – 5 July 2018
Friendly culture with what you'd expect in a large(ish) company with departments that run fast ahead and at times overlap each other. C - suite is generally a very informed, strategic and personable group. If you go in with your eyes wide open (it is a govt agency albeit at arms length), it could be an excellent career or stepping stone for you.
Pros
Work life balance, good social cause, lots of learning opportunities
Cons
Considerable risk aversion at times effects modernization and improvement
Account Specialist (Current Employee) – Courtice, ON – 25 May 2018
Great people, Great employer and tons of opportunities to learn. An account specialist manages employer accounts in Ontario. The role revolves around account registration and activation and financial system updates.
Communications Manager (Corporate Communications) (Former Employee) – Toronto, ON – 20 April 2018
Awesome experience. Great location. Great Industry. Still have friends from the WSIB today. The communications department their grew after I left unfortunately.
Program Manager (Consultant) (Former Employee) – Toronto, ON – 21 March 2018
The leaders in the organization have always been people oriented. Easy commute as justa cross Union station. Team environment,. Always conscious of the customers .
Very busy Alot on how to work with unionized employees Indesisive Very good and friendly Trying to motivate colleagues to be more productive End of day.
Business Assistant (Former Employee) – Toronto, ON – 4 January 2018
Overall a good place to work but the hierarchy and old processes are frustrating. Good work/life balance and great team spirit. Old fashioned office but great location.
Claims Registration Clerk (Former Employee) – Toronto, ON – 15 November 2017
A typical day at work would be processing claims and calling to inquire more information from clients as well as employers. I have learned professionalism and time management. I have also learned how to work on different computer systems. I had a quota to meet every day and I exceeded the quota by using my time wisely and because of my quick ability to learn at a fast pace.
Nurse Consultant (Current Employee) – Toronto, ON – 6 November 2017
It is an excellent, professional environment to work. They will provide great training to do the job for professional growth. Great medical and dental benefits and flexible hours. The salary is good.
Account Specialist (Former Employee) – Toronto, ON – 17 October 2017
Fast pace work with little support from management - work meaningful but repetitive and same clients come back again and again. I wish this place was unionized!!
Return to Work Advisor (Former Employee) – Toronto, ON – 17 October 2017
Same type of work; repetitive and becomes boring and management can be very micro managing - there are few good jobs there that are hard to get into because of competition.
SERVICE CENTER ADMINISTRATOR (Former Employee) – 200 Front Street West – 8 September 2017
I had a great team of people to work with, each and every day was always a pleasure because of their commitment to providing great service while fostering a positive and encouraging environment.
Pros
Instrinicly satisfying while encouraging growth and promotion
Summer Student (Former Employee) – Toronto, ON – 14 June 2017
Unionised environment with quota driven tasks. System at the time was similar to MS DOS and all communication was via fax. Very safe environment with nice office location.