WJS Canada Employee Reviews
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They don't live up to their five values
Team Leader (Former Employee) - Alberta - 26 November 2021
Indeed featured review
The most useful review selected by IndeedRefuse to help management reduce incredible stressful caseload because none of the other team leaders are willing to take on the complex clients. Interview you for a job then repost it without telling you you didnt get it. Only to be told they tried reaching you. Proof they didn't doesn't count. Some good years, but this past year was less than stellar. Not a reflection on all the employees, there are some good ones. But overall, top heavy management they forget about who does the real work.
Pros
Benefits
Cons
Ignore the front line and team leads stress, work life non esistent, its work work work
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Official response from WJS Canada
29 November 2021It was such a pleasure working with you. Thank you for your dedication to WJS Canada over these past number of years. On behalf of the organization, I would like to express our gratitude for all your work with the clients and your commitment in empowering them to work towards their goals, both big and small, these many years. Our organization would not have been the same without your contributions and dedicated service.It is regretful that when the caseload became too much, that the workload could not have been re-distributed and we lost a great team member as a result.We wish you the best in your future endeavors and that others will continue to benefit from your kind-heart.
Low salary
Manager (Former Employee) - Langley, BC - 1 December 2021
The salary is low and the environment is bad. One of the cheapest company I have ever worked for. They need to find better office space as other companies.
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Challenging Company with change for advancement.
Residence Worker (Current Employee) - Prince George, BC - 22 November 2021
Working here now 3 years 9 months.Understand that you work with people with disabilities.Management is challenging at times.Union environment like other careers or jobs. Stepping stone for opportunities down the road.
Pros
Helping people with life skills traching and learning.
Cons
Longs days last minute calls streesful. Time to your daily computer work.
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Official response from WJS Canada
29 November 2021Thank you very much for taking the time to share these thoughts in such a kind review!We appreciate all your efforts that help us change the lives of people who have experienced trauma in their lives or who have had to face various challenges.
Clients are great. Mamangement is not great.
Disability Support Worker (Former Employee) - Bonnyville, AB - 3 November 2021
Management definitely has favorites and the.favorites get the good positions and good work times. Favorites get more shifts and better shifts. No support when clients harm us.
Pros
Salaey is ok.
Cons
Favoetism
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Official response from WJS Canada
8 November 2021You are RIGHT...our clients are amazing and we greatly appreciate the work that our team members do with them each and every day to ensure that they are safe and that that clients are supported in reaching their goals towards independence and community inclusion. There's nothing more rewarding then celebrating their successes; it's an absolutely amazing feeling.We are sorry you were only with us for a short while. As in other industries, shifts are filled based on seniority and availability, so yes, staff who have worked here longer than you will get more shifts. We wish you the best of luck with your next employer.
Wotking with Individuals in care fun and rewarding. Company comes off at first good. Very toxic/ competitive.
Disability Support Worker (Former Employee) - Edmonton, AB - 19 August 2021
Management appears happy terrific. They condone under handed tactics from one staff to another. Although have policies and procedures, when certain staff follow does not end well for certain staff.
Pros
Working with Individuals in care. Good wages and benefits
Cons
Toxic competitive, management and staff.
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Official response from WJS Canada
13 September 2021WJS agrees that working with the persons we serve is a very fun and rewarding experience. This field can be very busy, supporting the clients we serve in setting goals, developing new skills and becoming more involved in their communities. There's nothing more rewarding then celebrating their successes with them it's an absolutely amazing feeling.I agree the pay and company benefits are awesome! There aren't many companies where the employer pays 100% of the health and dental premiums :) usually the employee is required to share the cost with the employer. I'm sorry that you felt you were at a detriment for following company policies.
Good supportive place to work
Youth Worker (Former Employee) - Edmonton, AB - 11 July 2021
I enjoyed working with this agency, very cultural, I enjoyed I got the opportunity to work all the homes & side by side with supervisors. I gained alot more experience that I am grateful for. I usually recommend this agency to apply too, if I know people who are looking to work within an Indigenous based agency & enjoy helping children & youth grow & learn.
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Official response from WJS Canada
13 September 2021Thank you for such a nice review of Spirit of Our Youth Homes. WJS Canada is so happy to see how Spirit has grown since becoming our sister organization in 2013.Spirit of Our Youth Homes provides vital culturally-based programming, support and safe, home-based accommodations to First Nations, Metis or Inuit children and youth. The traditional FNMI teachings can empower youth to make strong connections with family and community. Each youth has access to a cultural coordinator who provides individual support and cultural opportunities including monthly sweats, weekly sharing circles, smudging, pipe ceremonies, feasts, dances, traditional healing, languages and access to community Elders and Cultural Helpers.We hope that because you have shared your positive experience with Spirit of Our Youth Homes it will encourage other job seekers who are committed to this cause to join our organization so we can continue to do this great work with Indigenous children and Youth!
Wonderful Place to Work
Program Manager (Current Employee) - Edmonton, AB - 11 June 2021
Leadership is strong, diverse and collaborative. The culture is amazing, and needs to be duplicated in other organizations. Never wake up hating Mondays.
Pros
Trust of their employees
Cons
Not enough contacts in Edmonton
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Official response from WJS Canada
13 September 2021I LOVE your comment "Never wake up hating Mondays"I full-heartedly agree! I've been with WJS Canada for 6 years and have enjoyed most every minute! Never felt the drudgery of getting up and going to work as with some other organizations. The culture and leadership is amazing, engaged and passionate. I think this is because we are all committed to working together for such a worthwhile cause - supporting people through their challenges, building on their strengths and encouraging them to live and thrive in their communities!!!
Productive and positive learning environment
Family Support Worker (Former Employee) - High Level, AB - 25 March 2021
A typical day at work would including reading and responding to emails, returning phone calls, placing calls to confirm meetings/visits with families and individuals. Follow up with families and gathering resources that best fit clients needs. Meeting with office manager and collaborators including community agencies and Children Services Staff. At times, the office could be busy with everyone completing work related tasks that require lots of data entry at certain times of the month. The hardest part of the job is time management and keeping up with reports and assessments that are time sensitive. The most enjoyable part of the job is client (family) growth and learning from the change processes that individuals and families are experiencing.
Pros
Learning new ways of approaching family work, Respectful work environment, Your input is welcomed and considered, as it relates to (diversity of thought ) & collaborative service delivery framework (strategies )
Cons
The work with marginalized families and individuals could be emotionally exhausting
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Official response from WJS Canada
6 April 2021Thank you so much for your thoughtful review! We're happy that you enjoyed your work as part of our team at WJS Canada. Your work with the families in High Level and area, has been amazing and both WJS and the community of High Level is better because of your work there. Good luck in your next adventure!
Horrible workplace
Administrative Assistant (Former Employee) - Edmonton, AB - 21 March 2021
Worked for this company for 4 years and must say it was the worst place I ever worked in my entire career.. Totally unprofessional management run by a bipolar CEO who hired program managers like himself. Surprised that this company is still operating but thankful I left when I did!
Pros
Downtown location
Cons
Unprofessional management
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Official response from WJS Canada
30 March 2021Thanks E.B. for your comments.Our CEO has been retired for the past 3 years now.
absolute disaster with their provision of workspace. training & support during orietation was almost nonexistant
Manager (Former Employee) - Maple Ridge, BC - 24 November 2020
I would never recommend anyone work there. Of my 35 years in the field of mental health this was, by far, the most discouraging job I ever attempted
Pros
access to dynamic clients was a priviledge
Cons
treat frontline straff with almost contempt & expedability
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Official response from WJS Canada
21 December 2020Thank you for taking the time to leave a review about working at WJS Canada. Your feedback is invaluable and we are listening.At WJS we care deeply about the welfare, well being and mental health of our employees, providing an Open Door policy - right up to the CEO, as well as a confidential employee assistance helpline. But of course we do welcome further feedback from our team members, so please if you would like to talk to us confidentially please do email us at abhr@wjscanada.com.
Jobs at WJS Canada
Great management, always opportunities to move up
Residential Child and Youth Worker (Former Employee) - Maple Ridge, BC - 12 November 2020
WJS was very supportive and made effort to listen to complaints and issues and worked to solve them as best they could. They placed a lot of value on work/life balance and they were very emotionally supportive in times of chaos. WJS takes care of their employees.
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Official response from WJS Canada
21 December 2020We’re happy to see such a kind review!Thank you very much for taking the time to share your thoughts on your experience being part of the WJS Canada team.Your review helps to reaffirm that we are helping our staff succeed, thank you very much for sharing!WJS Canada is happy to see such passionate team members making a difference in peoples lives.
It's an excellent workplace
Support Worker (Former Employee) - Peace River, AB - 4 November 2020
Great place to workMorale is good. The supervisor is great.You will have the option to take internal classes to help your self-development.The work hours are great.
Pros
great team, great supervisor
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Official response from WJS Canada
21 December 2020Your review helps to reaffirm that we are helping our staff succeed, thank you very much for sharing!WJS Canada is happy to see such passionate team members making a difference in peoples lives.
Fun and professional staff. Strong sense of team membership
Family Support Worker (Former Employee) - Peace River, AB - 12 October 2020
Fun but professional office environment. Some office politics. There is a sense of fellowship with other staff members but not inclusive of family members
Pros
Respectful environment
Cons
Office administrator is unable to take the same level of joking that she hands out
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Official response from WJS Canada
21 December 2020Thank you very much for taking the time to share your thoughts.
Very Poor Management
Disability Complex Needs Worker (Former Employee) - Vegreville, AB - 31 August 2020
Very Poor Management! There was always drama within the Management team, I like to believe that I am a strong woman, however I was constantly being made to feel like I was defective in some way. There is a issue with blaming instead of investigation, failing to role model, do as I say not as I do. They suppress staff voices so no one with any challenge or follow up on poor management practices. Do not meet minimum requirements for health and safety in all work spaces.
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Official response from WJS Canada
21 December 2020We have a new Program Director in Vegreville now and a full compliment of Team Leaders to help our team members success and enjoy their work.Working in this field can be very busy, supporting the clients we serve in setting goals and developing new skills and independence. There's nothing more rewarding then celebrating their successes with them it's an absolutely amazing feeling.
It is a great place to work
Licensed Care Manager (Former Employee) - Vancouver, BC - 13 July 2020
I worked for 10 years for WJS Canada. I grew with the company and went from paper base to computer base. WJS founders believe that making money was a consequence of helping people and thats how they based their business on. During my years working there I met wonderful people and I can tell that the people at the head office are wonderful people and want to do it right. The CEO is personable and good to talk. I had a wonderful director until 2014 but when she left I was stuck with a boss that was less than mediocre and I ended up leaving the company because I could not respect her. However, my life after WHS was only great opportunities and making double what I used to make so I am thankful for everything I learned there.
Pros
Vacation is more than anywhere, Health insurance is great for manager, flexibility is another top, great HR and will listen to you
Cons
The bad boss who is retired so you apply there and be merry
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Official response from WJS Canada
21 July 2020Thank you for such a nice review and your 10 years of past service to WJS Canada!Your review helps to reaffirm that we are helping our staff succeed, thank you very much for sharing!WJS Canada is happy to see such passionate team members making a difference in peoples lives.
Collaborative team environment focusing on work/life balance
Administrator (Current Employee) - Edmonton, AB - 8 July 2020
I can't believe I have been working here for almost 5 years! Time has flown by! But as I think back on all the things that we've achieved together I'm so grateful for the experience that I've gained. My manager is wonderful to work for as she let's me be creative and as long as they benefit the company, lets me run with my ideas.
I've even been able to work from my home office for almost 2 years! It's SO amazing! Makes me work even harder than ever to have that opportunity to work in such a flexible environment.
As long as they'll have me, I'll be here for many. many more years! :)
Pros
work from home office, great salary & 100% employer paid health benefits, great vacation allowance and 3 extra statutory holidays each year beyond the mandatory
Cons
part time hours
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Official response from WJS Canada
21 July 2020We’re happy to see such a kind review!Thank you very much for taking the time to share these thoughts.
Top down problems
Support Worker (Current Employee) - Alberta - 2 July 2020
If you read through the reviews you get the overall problem at this company. There is a issue with blaming instead of investigation, failing to role model, do as I say not as I do. They suppress staff voices so no one with challenge or follow up on poor management practices. Do not meet minimum requirements for health and safety in all work spaces.
Pros
I cannot say
Cons
Blame game is ongoing
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Official response from WJS Canada
8 July 2020Please remember that WJS has a confidential Employee Assistance Program available to all team members if you need to talk to someone, at no charge. And...I'm listening, if you would like to connect with me confidentially, please email me at sblyth@wjscanada.com.
Not recommended
Support Worker (Current Employee) - Barrhead, AB - 11 June 2020
Supervisor abuses staff. No one takes it seriously. High staff turnaround reflects this. Office is clicky so no one feels safe to bring issues forward. Client isn't happy and the state of health is regression, the opposite wjs stands for.
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Official response from WJS Canada
8 July 2020Thank you for taking the time to leave a review about working at WJS Canada. Your feedback is invaluable and we are listening.At WJS we care deeply about the welfare, well being and mental health of our employees, providing an Open Door policy - right up to the CEO, as well as a confidential employee assistance helpline. But of course we do welcome further feedback from our team members, so please if you would like to talk to us confidentially please do email us at abhr@wjscanada.com.
Official response from WJS Canada
8 July 2020As a current employee of WJS Canada, You have the opportunity to help WJS build great leaders and an enjoyable work environment. I encourage you to contact someone you trust in the organization, a manager or Director, the regional Service Director for your area or if you would like to follow up with our HR department regarding this experience, please contact me at sblyth@wjscanada.com and we can discuss this confidentially.
a bit stressful
Adult Support Worker (Former Employee) - Vegreville, AB - 31 May 2020
days can be busy, and stressful. there is a lot of supports for the staff, as well as the clients that are served. The company is pretty good at keeping up the training to staff.
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Official response from WJS Canada
8 July 2020You are absolutely correct; working in this field can be emotionally challenging, but the reward of forming relationships with the clients we serve and celebrating their successes with them is absolutely amazing.
Not a fun place to work
Child and Youth Care Worker (Former Employee) - Edmonton, AB - 15 May 2020
I worked for Spirit of Our Youth Home for a number of years. There's no safety or protection for staff members. It was all about the money and you're forced to work in an unsafe environment most of the time.
Pros
Good collarboration from co-workers
Cons
Horrible schedule
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Official response from WJS Canada
8 July 2020The safety of our team members is of paramount importance to us at WJS Canada. Policies and protocols are in place to ensure anything unsafe is reported and rectified. Even though you have now moved on to another organization, I would strongly encourage you to contact me personally in confidence to voice your concerns for the safety and security of our workers. I can be reached at abhr@wjscanada.com
Great workplace
Team Leader/Supervisor (Current Employee) - Edmonton, AB - 13 May 2020
Working with Wjs was a great experience for me. The management is friendly , always willing to help and caring. Working with youth is an amazing experience
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Official response from WJS Canada
8 July 2020We’re happy to see such a kind review!Thank you very much for taking the time to share these thoughts.We appreciate all your efforts that help us change the lives of people who have experienced trauma in their lives or who have had to face various challenges.
Official response from WJS Canada
8 July 2020Your review helps to reaffirm that we are helping our staff succeed, thank you very much for sharing!WJS Canada is happy to see such passionate team members making a difference in peoples lives.
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- What would you suggest WJS Canada management do to prevent others from leaving?8 people answered
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