WJS Canada Employee Reviews
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Nice staffs, low pay
Administrative Assistant (Former Employee) - Edmonton, AB - 27 May 2022
Indeed featured review
The most useful review selected by IndeedThe pay isn't that great, they don't pay as they advertise in the job posting. The work is easy and staffs are nice, casual dress code is also a plus.
Pros
casual dress code, easy job
Cons
low pay
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Supportive, wants to see you succeed, inclusive
Director (Current Employee) - Alberta - 26 January 2023
I have been with WJS for a few years now, I love working for this company, everyone from my direct supervisor all the way up to the ceo are all supportive, and want to see you grow in your career. WJS invests in their employees, and are a huge advocate for individuals rights.
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Insights into WJS Canada
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Trust in colleagues
Not worth it
Office Administrator (Former Employee) - Maple Ridge, BC - 26 January 2023
Don’t waste your time working g here. Central office has Poor management and supervisors. Don’t expect to be trained to their ‘standards’. Very snotty, very judgemental and Awful people. They will ignore you when asking for help and then judge you. Stay far away from this company.
Pros
Free lunches
Cons
No training, no support, often ignored, judgemental, unfair
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Terrible management, high turn over due to authoritarian management
Support Worker (Former Employee) - Kelowna, BC - 11 July 2022
Terrible management!! Management is passive aggressive, critical but vague re expectations and sarcastic. Expectations of employees are unclear and paperwork and processes are constantly changing and inconsistently known/followed by management who contradict each other.
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Disappointments
Team Leader/Practitioner (Former Employee) - Vegreville, AB - 20 May 2022
I worked for Vegreville WJS, and for a very long time the place was one of the best places to work in town. Most of the staff were there for the right reasons, and I believe the local managment tried to do the best that they could but were always blamed for things that they had no control over. It was a sad day to see this company turn into something that I no longer recogized. The culture became very negative and it seemed that everyone was out for themselves and forgot the reason we worked there. The clients, who deserved the best quality of life. Not people who bully and harassed other staff and clients. I know I'm black balled from this company and I honest have no idea why. Never had a bad performance review and I gave my notice and left. I also did my job, I did what I was asked to do by my superiors. Not sure how that turned a whole company against me. It's OK. It hurt at first but I'm better for it. I hope that the ones who read this and are in managment please look at what is going on, because the new managment and staff that are left, are not taking care of what the client needs.
Pros
The wonderful clients
Cons
That its all about the money the WJS employee owners get quarterly.
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I liked it
Front Line Staff (Former Employee) - Alberta - 26 April 2022
Clients are great, work pace was fast, lots of hours to pick up if you like that but the environment was supportive and I think I learned a lot.
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Official response from WJS Canada
2 May 2022Thank you very much for taking the time to share these thoughts in such a kind review! You are RIGHT...our clients are amazing and we greatly appreciate the work that our team members do with them each and every day to ensure that they are safe and that that clients are supported in reaching their goals towards independence and community inclusion. There's nothing more rewarding then celebrating their successes; it's an absolutely amazing feeling.
Need more activities Team Building experience.
Residence Worker (Current Employee) - British Columbia - 26 April 2022
Overall growing Company with Challenges-Management-Staff concerns. Looking at Union-Management concerns. Stop Micro Managing Company. Communication
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They don't live up to their five values
Team Leader (Former Employee) - Alberta - 26 November 2021
Refuse to help management reduce incredible stressful caseload because none of the other team leaders are willing to take on the complex clients. Interview you for a job then repost it without telling you you didnt get it. Only to be told they tried reaching you. Proof they didn't doesn't count. Some good years, but this past year was less than stellar. Not a reflection on all the employees, there are some good ones. But overall, top heavy management they forget about who does the real work.
Pros
Benefits
Cons
Ignore the front line and team leads stress, work life non esistent, its work work work
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Official response from WJS Canada
29 November 2021It was such a pleasure working with you. Thank you for your dedication to WJS Canada over these past number of years. On behalf of the organization, I would like to express our gratitude for all your work with the clients and your commitment in empowering them to work towards their goals, both big and small, these many years. Our organization would not have been the same without your contributions and dedicated service. It is regretful that when the caseload became too much, that the workload could not have been re-distributed and we lost a great team member as a result. We wish you the best in your future endeavors and that others will continue to benefit from your kind-heart.
Challenging Company with change for advancement.
Residence Worker (Current Employee) - Prince George, BC - 22 November 2021
Working here now 3 years 9 months. Understand that you work with people with disabilities. Management is challenging at times. Union environment like other careers or jobs. Stepping stone for opportunities down the road.
Pros
Helping people with life skills traching and learning.
Cons
Longs days last minute calls streesful. Time to your daily computer work.
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Official response from WJS Canada
29 November 2021Thank you very much for taking the time to share these thoughts in such a kind review! We appreciate all your efforts that help us change the lives of people who have experienced trauma in their lives or who have had to face various challenges.
Clients are great. Mamangement is not great.
Disability Support Worker (Former Employee) - Bonnyville, AB - 3 November 2021
Management definitely has favorites and the.favorites get the good positions and good work times. Favorites get more shifts and better shifts. No support when clients harm us.
Pros
Salaey is ok.
Cons
Favoetism
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Official response from WJS Canada
8 November 2021You are RIGHT...our clients are amazing and we greatly appreciate the work that our team members do with them each and every day to ensure that they are safe and that that clients are supported in reaching their goals towards independence and community inclusion. There's nothing more rewarding then celebrating their successes; it's an absolutely amazing feeling. We are sorry you were only with us for a short while. As in other industries, shifts are filled based on seniority and availability, so yes, staff who have worked here longer than you will get more shifts. We wish you the best of luck with your next employer.
Jobs at WJS Canada
Wotking with Individuals in care fun and rewarding. Company comes off at first good. Very toxic/ competitive.
Disability Support Worker (Former Employee) - Edmonton, AB - 19 August 2021
Management appears happy terrific. They condone under handed tactics from one staff to another. Although have policies and procedures, when certain staff follow does not end well for certain staff.
Pros
Working with Individuals in care. Good wages and benefits
Cons
Toxic competitive, management and staff.
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Official response from WJS Canada
13 September 2021WJS agrees that working with the persons we serve is a very fun and rewarding experience. This field can be very busy, supporting the clients we serve in setting goals, developing new skills and becoming more involved in their communities. There's nothing more rewarding then celebrating their successes with them it's an absolutely amazing feeling. I agree the pay and company benefits are awesome! There aren't many companies where the employer pays 100% of the health and dental premiums :) usually the employee is required to share the cost with the employer. I'm sorry that you felt you were at a detriment for following company policies.
Good supportive place to work
Youth Worker (Former Employee) - Edmonton, AB - 11 July 2021
I enjoyed working with this agency, very cultural, I enjoyed I got the opportunity to work all the homes & side by side with supervisors. I gained alot more experience that I am grateful for. I usually recommend this agency to apply too, if I know people who are looking to work within an Indigenous based agency & enjoy helping children & youth grow & learn.
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Official response from WJS Canada
13 September 2021Thank you for such a nice review of Spirit of Our Youth Homes. WJS Canada is so happy to see how Spirit has grown since becoming our sister organization in 2013. Spirit of Our Youth Homes provides vital culturally-based programming, support and safe, home-based accommodations to First Nations, Metis or Inuit children and youth. The traditional FNMI teachings can empower youth to make strong connections with family and community. Each youth has access to a cultural coordinator who provides individual support and cultural opportunities including monthly sweats, weekly sharing circles, smudging, pipe ceremonies, feasts, dances, traditional healing, languages and access to community Elders and Cultural Helpers. We hope that because you have shared your positive experience with Spirit of Our Youth Homes it will encourage other job seekers who are committed to this cause to join our organization so we can continue to do this great work with Indigenous children and Youth!
Wonderful Place to Work
Program Manager (Current Employee) - Edmonton, AB - 11 June 2021
Leadership is strong, diverse and collaborative. The culture is amazing, and needs to be duplicated in other organizations. Never wake up hating Mondays.
Pros
Trust of their employees
Cons
Not enough contacts in Edmonton
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Official response from WJS Canada
13 September 2021I LOVE your comment "Never wake up hating Mondays" I full-heartedly agree! I've been with WJS Canada for 6 years and have enjoyed most every minute! Never felt the drudgery of getting up and going to work as with some other organizations. The culture and leadership is amazing, engaged and passionate. I think this is because we are all committed to working together for such a worthwhile cause - supporting people through their challenges, building on their strengths and encouraging them to live and thrive in their communities!!!
Nice place to work
Residential Worker (Former Employee) - Prince George, BC - 28 April 2021
WJS is a great place to work. They support those who are student and are pretty flexible. Most organizations have ups and downs. Over all I would say it has been a great place to work.
Pros
Flexible work environment
Cons
The director is biased, he likes to control the staff as if it’s a military regime.
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Productive and positive learning environment
Family Support Worker (Former Employee) - High Level, AB - 25 March 2021
A typical day at work would including reading and responding to emails, returning phone calls, placing calls to confirm meetings/visits with families and individuals. Follow up with families and gathering resources that best fit clients needs. Meeting with office manager and collaborators including community agencies and Children Services Staff. At times, the office could be busy with everyone completing work related tasks that require lots of data entry at certain times of the month. The hardest part of the job is time management and keeping up with reports and assessments that are time sensitive. The most enjoyable part of the job is client (family) growth and learning from the change processes that individuals and families are experiencing.
Pros
Learning new ways of approaching family work, Respectful work environment, Your input is welcomed and considered, as it relates to (diversity of thought ) & collaborative service delivery framework (strategies )
Cons
The work with marginalized families and individuals could be emotionally exhausting
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Official response from WJS Canada
6 April 2021Thank you so much for your thoughtful review! We're happy that you enjoyed your work as part of our team at WJS Canada. Your work with the families in High Level and area, has been amazing and both WJS and the community of High Level is better because of your work there. Good luck in your next adventure!
Horrible workplace
Administrative Assistant (Former Employee) - Edmonton, AB - 21 March 2021
Worked for this company for 4 years and must say it was the worst place I ever worked in my entire career.. Totally unprofessional management run by a bipolar CEO who hired program managers like himself. Surprised that this company is still operating but thankful I left when I did!
Pros
Downtown location
Cons
Unprofessional management
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Official response from WJS Canada
30 March 2021Thanks E.B. for your comments. Our CEO has been retired for the past 3 years now.
absolute disaster with their provision of workspace. training & support during orietation was almost nonexistant
Manager (Former Employee) - Maple Ridge, BC - 24 November 2020
I would never recommend anyone work there. Of my 35 years in the field of mental health this was, by far, the most discouraging job I ever attempted
Pros
access to dynamic clients was a priviledge
Cons
treat frontline straff with almost contempt & expedability
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Official response from WJS Canada
21 December 2020Thank you for taking the time to leave a review about working at WJS Canada. Your feedback is invaluable and we are listening. At WJS we care deeply about the welfare, well being and mental health of our employees, providing an Open Door policy - right up to the CEO, as well as a confidential employee assistance helpline. But of course we do welcome further feedback from our team members, so please if you would like to talk to us confidentially please do email us at abhr@wjscanada.com.
Great management, always opportunities to move up
Residential Child and Youth Worker (Former Employee) - Maple Ridge, BC - 12 November 2020
WJS was very supportive and made effort to listen to complaints and issues and worked to solve them as best they could. They placed a lot of value on work/life balance and they were very emotionally supportive in times of chaos. WJS takes care of their employees.
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Official response from WJS Canada
21 December 2020We’re happy to see such a kind review! Thank you very much for taking the time to share your thoughts on your experience being part of the WJS Canada team. Your review helps to reaffirm that we are helping our staff succeed, thank you very much for sharing! WJS Canada is happy to see such passionate team members making a difference in peoples lives.
It's an excellent workplace
Support Worker (Former Employee) - Peace River, AB - 4 November 2020
Great place to work Morale is good. The supervisor is great. You will have the option to take internal classes to help your self-development. The work hours are great.
Pros
great team, great supervisor
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Official response from WJS Canada
21 December 2020Your review helps to reaffirm that we are helping our staff succeed, thank you very much for sharing! WJS Canada is happy to see such passionate team members making a difference in peoples lives.
Fun and professional staff. Strong sense of team membership
Family Support Worker (Former Employee) - Peace River, AB - 12 October 2020
Fun but professional office environment. Some office politics. There is a sense of fellowship with other staff members but not inclusive of family members
Pros
Respectful environment
Cons
Office administrator is unable to take the same level of joking that she hands out
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Official response from WJS Canada
21 December 2020Thank you very much for taking the time to share your thoughts.
Very Poor Management
Disability Complex Needs Worker (Former Employee) - Vegreville, AB - 31 August 2020
Very Poor Management! There was always drama within the Management team, I like to believe that I am a strong woman, however I was constantly being made to feel like I was defective in some way. There is a issue with blaming instead of investigation, failing to role model, do as I say not as I do. They suppress staff voices so no one with any challenge or follow up on poor management practices. Do not meet minimum requirements for health and safety in all work spaces.
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Official response from WJS Canada
21 December 2020We have a new Program Director in Vegreville now and a full compliment of Team Leaders to help our team members success and enjoy their work. Working in this field can be very busy, supporting the clients we serve in setting goals and developing new skills and independence. There's nothing more rewarding then celebrating their successes with them it's an absolutely amazing feeling.
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture
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Questions about WJS Canada
- What would you suggest WJS Canada management do to prevent others from leaving?8 people answered
- If you were in charge, what would you do to make WJS Canada a better place to work?7 people answered
- What is the most stressful part about working at WJS Canada?6 people answered
- How often do raises occur at WJS Canada?5 people answered
- What are the perks offered by WJS Canada?5 people answered
- How should you prepare for an interview at WJS Canada?5 people answered
- What is WJS Canada holiday leave policy? How much holiday leave do you get per year?4 people answered
- What was the most challenging part of your role at WJS Canada?4 people answered
- How would you describe the pace of work at WJS Canada?4 people answered
- Does WJS Canada allow for flexible working hours? Or are the hours set?4 people answered
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