Sales Associate (Former Employee) – Vancouver, BC – 14 August 2018
Great place to work. Very good benefit and flexible schedule. I like the culture that there are many stores in this company in Bc, so that we can always meet new people in the company event and learn more from each other.
Sales Associate (Current Employee) – Nova Scotia – 26 July 2018
The workplace culture is great, however, it is a sales driven environment and you will be unable to keep your job if you do not hit their second commission plateau system monthly. Their plateau system also inspires employees to commit fraud and alter customer identification so that they can get approved.
The company also invests way too much of its money into training associates to be sales people and now how plans and devices work so that they may accurately quote customers the right information.
Sales associate (Former Employee) – Ottawa, ON – 23 July 2018
the culture was not entirely there everyone was trying their hardest to up sell for more commission doing whats best for the customer is frowned on but i get it, its just business pulling traffic in was the easiest part.
Sales Representative (Former Employee) – Ontario – 27 June 2018
The commission is unmatched in the industry...I give them that. Other than that awful. Depends on who your manager is tho, I had one good one and the replacement was just awful. Was let go for sales even tho people I was outselling weren't let go...all politics there.
Sales Associate | Future leader Associate (Former Employee) – Toronto, ON – 5 May 2018
Great people to work with, lots To learn, supplies all the sales tools and support required to become successful. Amazing pay if you put in the hours and dedication. Keep at mind due to the company being owned by rogers and bell, and their sub companies there are many changes to the companies structures.
if you cannot show your numbers you will be penalized, there was a lot of training but they lacked the time and effort to groom employees to succeed. though i enjoyed my time there my time spent at work would usually not end just after 8 hours work follows you home. thats just the nature of the beast when you are dealing with customers who just bought a new device and have your direct contact to ask any questions.
Sales Associate (Former Employee) – Toronto, ON – 13 February 2018
Great place to work good co workers .. hourly rate and commission was Great ! Days were kind of slow but at time when the mall picked up our sales did as well and it was a great experience to interact with costumer and their needs
Sales (Former Employee) – Truro, NS – 16 January 2018
You can make a lot of money if you are shark. The give you plenty of classroom training however not much in-store training. Work/Life balance in pretty much non-existent as you are commission plus hourly. If you can hit your sales goals every month you will keep your job and most likely will be promoted.
Benefits, Commission plus hourly pay, classroom training courses
Fairly high sales goals, very low work/life balance, knowledge that you are always replaceable
Sales Associate (Former Employee) – Edmonton, AB – 12 September 2017
Starts off positive to get you to want to stay with the company. Later on became a negative environment. Calls weren't about where you did well, but more focused on areas you didn't succeed in. I felt I never did a good enough job in the eyes of management. Not many opportunities for management. Had a program for current employees to learn to be future managers. Nothing came to fruition. Only for 2 manager positions to be filled by outside hiring. Definitely not a fair system. Company was great, but is slowing failing in many areas.
Commission sales (not as good as they used to be), prizes and discounts
Poor management, no further opportunities, little focus on their own employees.
Sales Representative (Former Employee) – Peterborough, ON – 10 August 2017
Competitive environment. Good sales targets. Great fun achieving sales targets. Constant coaching by management. Good commission. At the time, store in very noisy part of mall. Some times one could barely hear each other. I found that very annoying. Mall underwent complete extension since then.
Sales Associate (Former Employee) – Edmonton, AB – 16 May 2017
The customer traffic flow is usually low to medium depending on what store you work at, so you need to maximize each interaction. The company heavily focuses on the numbers you are or aren't getting, both with consequence. Management varies from store to store. You receive amazing benefits.The commission is on a month to month basis and expectation is somewhat high, but considerably harder for part-timers since expectation between full-timers and part-timers are the same.