WIRELESSWAVE Employee Reviews

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excellent pay with benefits
Wireless Service Specialist (Former Employee) –  Burlington, ON13 September 2018
a job that puts your sales skill to the test, but do well and you will be paid. their commission structure truly allows you to build what you make with your efforts.
Pros
high commission
Cons
long hours. high stress
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Relaxing but boring
Sales Associate (Former Employee) –  Bridgewater, NS30 August 2018
I liked working there and the money was good but when sales got tough the job could get mentally exhausting. Easy money at times. Very good work like balance,
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Great place to work
Sales Associate (Former Employee) –  Vancouver, BC14 August 2018
Great place to work. Very good benefit and flexible schedule. I like the culture that there are many stores in this company in Bc, so that we can always meet new people in the company event and learn more from each other.
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Very Bad
Sales Associate (Current Employee) –  Edmonton, AB28 July 2018
they make the worst people managers sometimes. Sometimes was not paid for my shifts fully and i learnt it was only happening at my location. Very furious with how I was treated.
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Pressures employees to sell too hard
Sales Associate (Current Employee) –  Nova Scotia26 July 2018
The workplace culture is great, however, it is a sales driven environment and you will be unable to keep your job if you do not hit their second commission plateau system monthly. Their plateau system also inspires employees to commit fraud and alter customer identification so that they can get approved.

The company also invests way too much of its money into training associates to be sales people and now how plans and devices work so that they may accurately quote customers the right information.
Pros
monthly rate plan discounts, accessory discounts
Cons
comission system, unrealistic goals
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Challenging
Sales associate (Former Employee) –  Ottawa, ON23 July 2018
the culture was not entirely there
everyone was trying their hardest to up sell for more commission
doing whats best for the customer is frowned on but i get it, its just business
pulling traffic in was the easiest part.
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Great pay that's it tho
Sales Representative (Former Employee) –  Ontario27 June 2018
The commission is unmatched in the industry...I give them that. Other than that awful. Depends on who your manager is tho, I had one good one and the replacement was just awful. Was let go for sales even tho people I was outselling weren't let go...all politics there.
Pros
salary
Cons
everything
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Great people to work with
Sales Associate | Future leader Associate (Former Employee) –  Toronto, ON5 May 2018
Great people to work with, lots To learn, supplies all the sales tools and support required to become successful. Amazing pay if you put in the hours and dedication. Keep at mind due to the company being owned by rogers and bell, and their sub companies there are many changes to the companies structures.
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sales sales sales
Sales Representative - Assistant Manager (Former Employee) –  Mississauga12 March 2018
if you cannot show your numbers you will be penalized, there was a lot of training but they lacked the time and effort to groom employees to succeed.
though i enjoyed my time there my time spent at work would usually not end just after 8 hours work follows you home.
thats just the nature of the beast when you are dealing with customers who just bought a new device and have your direct contact to ask any questions.
Pros
money
Cons
stress
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Productive and fun enviroment to be around
Sales Associate (Former Employee) –  Toronto, ON13 February 2018
Great place to work good co workers .. hourly rate and commission was Great ! Days were kind of slow but at time when the mall picked up our sales did as well and it was a great experience to interact with costumer and their needs
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Day in the life
Sales Associate (Former Employee) –  Dartmouth, NS31 January 2018
Very repetitive. Mainly keeping up-to-date with new deals in the cell phone Industry, but grew stagnant quickly. Not a lot of challenging and thought-provoking work.
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Decent company but not much Work/Life Balance
Sales (Former Employee) –  Truro, NS16 January 2018
You can make a lot of money if you are shark. The give you plenty of classroom training however not much in-store training.
Work/Life balance in pretty much non-existent as you are commission plus hourly.
If you can hit your sales goals every month you will keep your job and most likely will be promoted.
Pros
Benefits, Commission plus hourly pay, classroom training courses
Cons
Fairly high sales goals, very low work/life balance, knowledge that you are always replaceable
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Work place
Sales Associate (Former Employee) –  Lloydminster, AB14 December 2017
Though a small area to work in a decent enviroment to get a start in the cell phone market. The training and resources are very easy to locate and understand.
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alright
Sales Associate (Former Employee) –  Toronto, ON6 December 2017
Personally i did not like the management, there was a lot of favouritism. However it is one of the most multicultural place and welcomes employees with open arms.
Pros
multicultural
Cons
not the greatest pay
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Never enough
Sales Associate (Former Employee) –  Edmonton, AB12 September 2017
Starts off positive to get you to want to stay with the company. Later on became a negative environment. Calls weren't about where you did well, but more focused on areas you didn't succeed in. I felt I never did a good enough job in the eyes of management. Not many opportunities for management. Had a program for current employees to learn to be future managers. Nothing came to fruition. Only for 2 manager positions to be filled by outside hiring. Definitely not a fair system. Company was great, but is slowing failing in many areas.
Pros
Commission sales (not as good as they used to be), prizes and discounts
Cons
Poor management, no further opportunities, little focus on their own employees.
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good to deal with different people
Sales Associate (Former Employee) –  Edmonton, AB18 August 2017
wireless wave made you money if you sold but a lot of pressure with very poor inexperience management. many people got hired and quit because of the low motivation
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Very rewarding environment.
Sales Representative (Former Employee) –  Peterborough, ON10 August 2017
Competitive environment. Good sales targets. Great fun achieving sales targets. Constant coaching by management. Good commission. At the time, store in very noisy part of mall. Some times one could barely hear each other. I found that very annoying. Mall underwent complete extension since then.
Pros
Good support from management.
Cons
Store in noisy location in mall, at that time.
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Fun job with good commission perks
Communications Consultant, part time (Former Employee) –  Richmond, BC9 June 2017
-Fun, smart, friendly team- a lot of us hung out after work and became friends.
-Good pay- small salary, mainly commission.
-Amazing managers

I enjoyed working there a lot.
Pros
good pay and good people
Cons
pressure to sell a lot, as in any commission based job
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Solid Opportunity
Sales Manager (Former Employee) –  Wirelesswave Hillside4 June 2017
Great place to work. Great potential for earnings with highly lucrative compensation. Strong room for advancement and excellent training programs in place.
Pros
Excellent Benefits
Cons
Many responsibilities, but worth it
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Slow paced, very sales focused
Sales Associate (Former Employee) –  Edmonton, AB16 May 2017
The customer traffic flow is usually low to medium depending on what store you work at, so you need to maximize each interaction. The company heavily focuses on the numbers you are or aren't getting, both with consequence. Management varies from store to store. You receive amazing benefits.The commission is on a month to month basis and expectation is somewhat high, but considerably harder for part-timers since expectation between full-timers and part-timers are the same.
Pros
Benefits
Cons
Isn't good for part timers
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Overall rating

3.8
Based on 76 reviews
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Ratings by category

3.6Work/Life Balance
3.8Salary/Benefits
3.2Job Security/Advancement
3.4Management
3.6Culture