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Wipro Employee Reviews for Technical Support Specialist

Job Title
Technical Support Specialist6 reviews
Location
Canada6 reviews
Found 6 reviews matching the search
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4.0
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Law and order are respectful in Wipro. the job and tasks are simple to do without stress. there is some misunderstanding and miss management sometimes but acceptable.
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3.0
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The job itself was great. However HR, and other management were horrible when dealing with issues between coworkers. It ultimately made the work experience bad for me.
Pros
Meeting new people and the opportunity to help others and hear their appreciation
Cons
managements ability to problem solve and follow proper procedure.
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3.0
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Technical Support involves long hours of helping people with problems they should be able to figure out themselves with ease. Less than ten percent of these people will say thank you, and over twenty percent are going to scream at you or be verbally abusive. This is just the job, the company has good benefits, training and management strategy, but Tech Support is a rough role to fill at the best of times.
Pros
Good pay and benefits
Cons
long hours and angry customers
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5.0
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high volume telecommunications call center,
fun working environment. great benefits

My responsibility was technical assisting customers with issues arising on their cellular devices.

I worked with awesome people who were always ready to help.
Pros
prestigious workplace, employee benefits, pay
Cons
unstable hours often leading to them sending people home early
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3.0
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nothing at all, basic wages and benefits
FREE COFFEE

Calls were incoming and fast paced but very basic
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2.0
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For the 5 months I worked @ Wipro, not one of my pay cheques were calculated correctly, when I asked for an explaination They also (during orientation) stress a certain dress code, which is NEVER enforced. There is no communication between employee, supervisor and management. When ask to book days off in advance, when the time came (that you previously booked off) there was 'no record' of you booking time off. The company is based out of India and still gears trainging/ethics/expectations towards that culture/lifestyle.
Pros
great location and employees
Cons
no heads up for scheduling, no communication, always payroll errors
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