Winners Employee Reviews for Customer Service Representative
Customer Service Representative115 reviews
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Pros: fun work place, great co workers, pretty good mgmt, parties, discount (low though), finding cool stuff to buy, nice customers, always something new, relaxed Cons: minimum wage, no benefits for part time(have to pay in), some managers can be unpleasant, they require 3 days a week, sometimes stressful, short staffed,
Working at this location has been great. I have learned a lot from the managers and have worked my way up from part-time to a Co-ordinator position. It is a fast paced store that requires me to prioritize what I am doing and try to get it done in my time allotted.
Each day is different in terms of customers you meet, the tasks you are assigned with, and the environment is always fun and safe to work in. Management is great at understanding that you have to balance work life and personal life.
My time at winners was not all that bad. when I first started working for tjx it was fun, great people and a fun environment but as time passed I started to notice the lack of qualifications most of the managers and associates had. Most of the managers don't care for their job or even doing great work, they are prejudice and will discriminate against the colour of your skin and single you out. All but one of the coordinators are only there to get paid and not work, they are lazy and unprofessional. last but not least, the associates are by far the worst place to work at
typical days are surrounded by screaming kids, prissy customers and insensitive managers. your back and feet will be in constant pain that no one will actually care about, least of all the higher ups, just as long as you are getting your work done. expectations are higher than you'd expect and hopefully you can afford the medication to deal with the stress. its a good temp job but i would never advice anyone to stay longer than 3 months if they value themselves.
you get paid
poor management, unrealistic expectations
Management is friendly and helpful. Typical day in my position can be frustrating sometimes as it gets very busy most days. Everyone working there gets a long and are happy. Hardest part of job for me is not having enough staff on and closing the store then opening the next day. Very hard....barely enough time to sleep.