Productive and teamwork-oriented workplace, keen on customer satisfaction.
Customer service representative and cashier (Current Employee) – Montréal, QC – 15 July 2018
Throughout my time at Winners: customer service, management skills along with organizational skills were highly regarded and embedded within the Job culture. I've learned to work under stressful circumstances and periods (such as holidays and rush-hours) in order to ensure customer satisfaction and function to the best of my ability. A typical day can be strenuous and tedious, but a positive energy allows one to manage incoming phone calls, apprehending customers, and ensuring quality service in the most facilitating ways. The workplace is extremely friendly, and communication is key. The hardest part of the job revolves around long shifts and short breaks, however the most enjoyable part consists of knowing that a customer's needs have been fulfilled effectively. Getting a positive review online, or verbally through one of the managers is extremely rewarding.