Wine Merchant (Current Employee) – Toronto, ON – 12 May 2018
There is one group of friends who advance very quickly within Wine Rack. They claim to have an internal promotion system, and will talk about it during the interview and any job fairs, but in reality, if you aren't a part of the main clique...it is unlikely that you will get hours, let alone a promotion.
Wine Merchant (Current Employee) – London, ON – 10 May 2018
Management was a little bad, but overall was a decent place to work for a bit while in school to pay for tuition. My location was quite flexible most the time. We could easily contact the manager and let her know if we needed specific days off, switch shifts with co workers.
free wine from time to time, company competitions with rewards
STORE MANAGER (Current Employee) – Mississauga, ON – 16 April 2018
A typical day of handing out samples to customers walking by, upselling purchases and interacting with the public on a day to day basis. Making connections with customers and selling wine based on customer interactions. The hardest part of the job would be refusing to serve customers. The most enjoyable aspect is when customers return to tell you how much they loved your suggestion. The workplace culture is all about supporting your team and staying positive, while having fun.
Store Manager (Current Employee) – Ontario – 23 March 2018
Fun customers, great products but they are not innovative or interested in keeping up on the latest market trends. Not transparent with staff, and, there is a true disconnect between upper management and store level. Extremely poor reviews given to keep raises minimal. Store managers are not making much more than merchants and no raises are given that are adequate to the cost of living increases felt in today's world. If you Google what the top people are making though, it will blow your mind. Great job if you are semi retired or just looking for a few hours here and there with free wine from time to time.
No appreciation of employees sacrifices. No chance for moderate income.
Wine Merchant (Current Employee) – Toronto, ON – 22 March 2018
Working with Wine Rack is a great first step for anyone interested in alcohol retail. You learn quickly how to interact with a diverse set of people on a daily basis. Pay not to "attractive", but there is some opportunity for advancement depending on how far you want to go with the company.
Wine Merchant (Current Employee) – Toronto, ON – 7 March 2018
Wine Rack is a fair enough company to work for, with flexible hours and opportunities to advance in the company, though the pay does not necessarily reflect the skills of the employees. You will learn a lot about dealing with ALL types of people, from entitled and snobby, to poor and addicted. Most of the customers love the stores and I believe that the neighbourhood mentality of the stores are really what drives sales. People can walk in and know they will see their favourite employee working, have a chat and a wonderful experience picking out wine. As an employee, there's free wine involved, contests and company-wide incentives. As a manager, I found there was a lack of support and a lack of appropriate pay for the hours and grunt work involved in selling your soul to the company.
Great Working Environment, Flexible Hours, can be monotonous,
Wine Merchant (Current Employee) – Markham, ON – 18 February 2018
Wine Rack is a great place to work at if you're a student looking to get some experience. The working environment there is great. It gets you out of your comfort zone, working with customers and helping them choose the wine that meets their needs.
The hours are flexible. However, working there can be monotonous.
Wine Merchant (Current Employee) – Mississauga Valley, ON – 20 September 2017
Very great staff awesome manager as wel we all work as a team and help each other as well very organize and respectful and responsible I love working there because you get to meet very good people and understand more about wine and how they are made and also for my manager she is a wonderful person as well
Sales associate and Cashier (Former Employee) – Ottawa, ON – 21 July 2017
Awful, abusive, disorganized and inhumane. Not one person I know who works there wants to work there. Intense pressure for sales drives customers away, and the shortage of hours for a living wage makes for a hostile, gossipy work environment to steal others hours. They make you take a Customer Excellence Certification program, and it's essentially an assistant manager position with a promise of a maximum of 30 hours, no pay raise, and you have to do the 20 hours of so of training on your own time, for free.
Worst place I have ever worked at.
Not enough hours for a living wage, constant sales pressure and abuse.
Key Holder/Sales Associate (Current Employee) – Toronto, ON – 22 June 2017
A typical day at work would be stocking, cleaning, dusting, wine sampling, recommending good wines and cashing out customers. Working on the floor is always easy for me because i am a great sales woman. The company isn't too hard on employees, as long as they are keeping up sales. i have had 3 managers since i've started working at the wine rack and i seem to get lucky because they are all very nice and understanding. The last 2 years i learned a lot about wine and the different qualities and benefits. The shipments are definitely the hardest part of the job, sometimes very brutal. You are expected to lift over 100 boxes of wine, stock and collapse all boxes by yourself in less than 2 hours for minimum wage. Other than the shipments, i actually can say i love my job.