Wine Rack is a fair enough company to work for, with flexible hours and opportunities to advance in the company, though the pay does not necessarily reflect the skills of the employees. You will learn a lot about dealing with ALL types of people, from entitled and snobby, to poor and addicted. Most of the customers love the stores and I believe that the neighbourhood mentality of the stores are really what drives sales. People can walk in and know they will see their favourite employee working, have a chat and a wonderful experience picking out wine.
As an employee, there's free wine involved, contests and company-wide incentives. As a manager, I found there was a lack of support and a lack of appropriate pay for the hours and grunt work involved in selling your soul to the company.