As a first job, I was excited to start at a nice cafe. However I knew from my first day that it would not be a good experience. Not only were they unaware of the fact that I was a new employee (when they had only 20 other employees) but I felt unwelcomed and would be given nasty looks from other employees. I was given only three hours of training and then I was on my own. To say the least, I was a disaster for three weeks and was given only around two shifts per week, which made adjusting very inconsistent and difficult. I was underpaid over $500 and was never given the proper resources and respect. Some of the managers and employees were nice, while others were not.
Most of the customers themselves were nice and understanding. You’d get your occasional grouch, but it was a nice learning experience considering I had to learn on my own.
Overall, it was a terrible experience and would not wish the kind of experience I had to my worst enemy. After working hard to get equal to everyone else, I was fired for the most illogical and irrelevant reason.
The management themselves were very unorganized and inconsiderate and it’s no surprise no one stayed in that specific cafe for long.
The franchise itself is a fine establishment, however it was the specific location I worked at which left a bitter image of William’s Fresh Cafe in my head. I’m sure the other locations are far more respectable and organized.
Barista knowledge and learning
Inconsiderate and incompetent managers and employees