White Spot Employee Reviews

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Productive and supportive place to work; good teamwork

Hostess (Former Employee) – Port Coquitlam, BC – 17 May 2018

Acceptable work culture/relationships among staff members; limited number of hours
Hostess: responsible for managing incoming guests for restaurants

Pros

Friendly staff members; team

Cons

Too few hours

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Boring

Server (Former Employee) – Tsawwassen, BC – 16 May 2018

I worked at a bad White spot so it wasn't a great experience, poor management, bad attitudes and little shift consistency. White spit is an average family friendly fast food franchise.

Pros

Discounted food

Cons

I'm fat now

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Great people to work with

Service Manager (Current Employee) – Victoria, BC – 2 May 2018

I wonderful company to work with, there are many opportunities that are afforded to those who want.
Great with food knowledge and ensuring everyone is up to date with new items.

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You always have something to do, very professional and productive, fun and humorous employees, great people and easy to talk to

Hostess (Former Employee) – Port Coquitlam, BC – 22 April 2018

White spot was my first job, I did start in dishwasher for a couple of months then I moved up to being a hostess. It was fun, very entertaining and you move around a lot.

Pros

Great people

Cons

No breaks

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Decent

Kitchen Staff (Current Employee) – Burnaby, BC – 20 April 2018

Working at Whitespot was a very bipolar experience. Every time something upset me, another thing happened that would please me. My location had a pretty big staff room with 2 locker rooms (most of which were hogged by people that would take a locker and leave there stuff there forever), a bathroom, and some decent chairs and tables. You also get 60% off your meal (if you're ordering a main dish you'll spend about $6). As is standard with most kitchens, they ask you to be on the line 5 minutes early. You also get all of your uniform (shirt, pants, apron, and hat). Most of the food is prepped (cut and portioned into bags with most of the ingredients for that dish), so it's pretty much the same as playing those cellphone games where you mix and match ingredients. Might be a decent stepping stone into learning the basics of kitchen (since harder concepts and techniques aren't used), but if you're beyond complete beginner in the kitchen, you definitely wont learn much. The scheduling is fair if you're in school, they tend to respect your availability, although it can be very bad if you have a pretty open schedule, as they'll try to put you on "doubles" (2 shifts in a day, sometimes without a break, sometimes with a 2 hour break, which is just as bad). Shifts can range from 3 hours to 8 hours as head, but on average if you move up the slightest, you'll have an average of 4.5 hours/shift. You'll also very rarely have breaks on 5 hour shifts, if you have one and it's somewhat busy, you run the risk of getting talked to by the head chef or even getting held back by an hour or more more... on your clean up. Although the FOH always gets breaks even if it's only 4 hour shift. For the cleanups, in the kitchen, most stations have at least 1 heavy job. Some stations require you to lift big buckets of extremely hot oil (with gloves obviously), others require you to lift bins of ice (to throw away or fill). You can do the latter in smaller amounts of ice, but that's more work. Finally, what ticked me off was how oblivious the workers were to time worked. One head left it very clear what time he marked you off, but others wouldn't really say or do anything and that lead me to being marked as "off" 15 minutes before I actually left (because they work in increments of 15 minutes for some reason). It's a really archaic system that's not trustworthy and could easily be replaced by computers. It's just 15 minutes, but if it happens 4x in a week, that's an hour. Again, it really depends on who's your superior that day. The coworkers were definitely my favorite part of working there, you obviously wont mesh well with everyone, but most of the staff (in the BOH) is very relaxed and fun to be around, definitely made the experience 10x better. The management on the other hand can definitely be a hit or miss. They're all very nice and chill at their best, but depending on the time of day you'll get the "silent treatment" from one, another one can just be described at ignorant at times, and the other one is a completely amazing person to work with/for but doesn't have as much power as the others. All the managers help in the kitchen when needed. Wages are what I expect working in a kitchen, but could be higher (normally minimum + 3% tips which normally is $1/hr), especially seeing as starting servers make >$20/hr (wage + tips) on busy days and at least $15/hr on slower days, whereas kitchen stays around $13/hr and $14/hr on really good days (the type of day they make >$30/hr) assuming your wage is $12/hr. All in all, it's a somewhat decent place to work in. less

Pros

Very flexible schedule, 60% staff meal discount, good stepping stone for beginners, very chill coworkers and management, free uniform (although sometimes used)

Cons

"Doubles", some dangerous tasks in one station, low wages, read review, rarely get breaks on 5 hour shifts

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it is a very fun place to work at

Chef (Former Employee) – Vancouver, BC – 16 April 2018

White spot is a very fun place to work at once you know everyone especially when you first start they are very kind to you and they train you well, step by step

Pros

I got to learn how to make and prep things i didnt know before

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just work

Food & Beverage Supervisor (Current Employee) – Vancouver, BC – 10 April 2018

I work as a supervisor and as a server sometime if some server call in sick, I love the job what i do . i love serving customer , the hardest part of work is work atmosphere , most enjoyable part is talking to the customer

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Fun workplace

Waitress (Current Employee) – Richmond, BC – 28 March 2018

my employers are amazing and I love my coworkers. I have worked here for 2 years and have had so much support from everyone when needed. They really care about us and about the customers as well.

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Good brand to work for

Assistant General Manager (Current Employee) – Vancouver, BC – 26 March 2018

Very good brand to work and I am really proud of my job and really good environment to work.All the team like a family and we have opportunity to serve 3 to 4 generations of the same family people.

Pros

Good place to work

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Friendly and busy workplace

Server/ Service Coach (Former Employee) – Squamish, BC – 25 March 2018

I learned so much about the service industry while being a part of the team at WhiteSpot Squamish. With the supportive management and hard-working staff, I was able to gain the experience needed to be an fast and efficient server.

Pros

Excellent management, great learning environment, team building

Cons

Gratuity dependent

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Good working environment

Hostess (Former Employee) – Langford, BC – 24 March 2018

Great staff and customers, very welcoming place to work in. High paced restaurant, very big. As a host there, the job mostly consists of bussing and clearing tables, assisting servers and greeting and seating people. I loved working there, the only downside would be limited hours if you are a host wanting to work full time.

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Fun and fast paced work environment

Hostess/Server/Fountain Server/Bartender (Former Employee) – Squamish, BC – 21 March 2018

A typical day at work and White Spot, Squamish, BC would be greeting the day staff and being updated on the on going business in the restaurant such how busy it was, what is out of stock, what side jobs still need doing, etc.

White Spot was one of best serving experiences in my serving career because of the commitment the management had to be apart of all aspects of the restaurant. Management did not have a problem getting their hands dirty and treated their staff fairly. They were very approachable and accommodating.

White Spot's workplace culture is very community oriented. You are more than likely working with people you would see around the community.

The hardest part of the job of being a server at White Spot is knowing how to keep up. This restaurant is extremely busy and to be a server there you need to know your stuff.

The most enjoyable part of work there are the people you work with. The management does a great job of choosing the right people for jobs that need to be done.

Pros

Great work evironment

Cons

There aren't any

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fun place

Hostess (Former Employee) – Abbotsford, BC – 28 February 2018

fast paced work environment, everyone is friendly and supportive. only downside was one manager picked her favorites and you definitely were underpaid and underappreciated. hours werent that good either.

Pros

great staff

Cons

not enough hours.

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Good place for early work experience

Hostess (Former Employee) – Surrey, BC – 26 February 2018

Working at Whitespot as a hostess was my first job and did help me learn basic things about the workplace such as responsibility, accountability, and communication. The staff was very welcoming and always friendly, however management was at times difficult to work with or difficult to contact. It was difficult to move up to anything other than a hostess even after having gained some seniority.

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Great place to work.

Cook (Former Employee) – Delta, BC – 23 February 2018

Had many adventures in cooking and with the staff but can honestly say that the food was great too. I would love to eat there even if I don't work there anymore.

Pros

Wage

Cons

Long hours

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Good food

HOST AND TAKEOUT ORDERS LEAD (Current Employee) – Vancouver, BC – 22 February 2018

It is a good place and has good food. people are nice and friendly. sometimes there are people that try to make your life miserable in the workplace but if you just stay positive and do your job properly, be confident in yourself and ignore people like that you will be fine. The good thing about this place is that they have Unifor. and if they do anything that you feel like it is wrong you can tell Unifor.

Pros

staff meals

Cons

long hours

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Definitely fun but could be stressful

Server (Former Employee) – Kelowna, BC – 18 February 2018

I had so much fun working here. Whenever it would get busy, my eyes would light up and I would be excited to work, It was great! The management could have been kinder to the employees and treated them with more respect rather than just stupid grunts but it was good nonetheless.

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Fun to learn

Dishwasher (Former Employee) – Vancouver, BC – 16 February 2018

I learned how to use the dishwasher and always wear a apron when your washing dishes so you won’t get wet
And put away dishes gently without dropping them

Pros

Long breaks

Cons

Long hours

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Very hardworking

Restaurant Server (Former Employee) – Vancouver, BC – 28 January 2018

Whitespot is a really fun engergitic place to be in i had a lot of fun volunteering. Its a great community with alot of nice people around me showing and teaching me everything about the work place

Pros

Long hours

Cons

Free lunches

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A great, fun, high-volume restaurant with wonderful staff and amazing food!

Server/Bartender/Shift Leader (Current Employee) – Abbotsford, BC – 25 January 2018

White Spot restaurant has been an amazing place to work. I have been able to move up in the company quickly and I am able to get the hours that I desire, full-time. They have been extremely accommodating while I was attending university by working around my hectic school schedule. I take great pride in White Spot’s goal to use fresh, local ingredients. All of my interactions with upper-management have been positive. A very positive learning environment.

Pros

Free food (for management), great co-workers, good hours

Cons

Hard on the body

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Dreaded going to every shift!

Hostess (Former Employee) – Nanaimo, BC – 18 January 2018

Unorganized management which stresses all the other FOH. Not to mention the staff is rude and when I showed up for training they put me on right away bussing when I was hired to seat.

Pros

good tips

Cons

rude workers

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