WFCU Credit Union Employee Review

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Different Setup from Usual Bank
Member Consultant (Former Employee) –  Windsor, ON26 June 2014
Hybrid sales/service role, where you take on both the transactional and advisory role with the client. No traditional teller line, customers are brought into an advisors office to do day-to-day transactions as well as receive advice on investments/borrowing. Management and co-workers were supportive. HR policies and perks were excellent.
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Fun workplace with opportunity to grow
Customer Service Representative (Former Employee) –  Windsor, ON3 September 2019
Great place to work, very friendly welcoming staff. Busy environment. Benefits and pay are great. Steady and flexible hours. I received full benefits working part-time.
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Very old school way of doing things and very misleading.
Member Service Representative (Former Employee) –  Windsor, ON16 May 2019
If you plan on having a separate life from work don't waste your time applying here and there is not much room for growth. I applied for the member consultant position which I was hired part-time for except they wanted me to be available full time and free even on the days I wasn't scheduled. During my interview process none of the 3 people that interviewed me had mentioned that, even though it was made clear that I had other commitments. Expect to work every Saturday if your'e part time. I tried booking a Saturday off 2 months in advance for a wedding and they had an issue with that. You'll do a lot of tedious unnecessary work, and the environment created makes you feel like you're constantly walking on egg shells, everyones fake nice to one another . Overall I was left with a bitter taste in my mouth.
Pros
benefits
Cons
growth, environment
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Overall rating

3.7
Based on 13 reviews
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Ratings by category

3.8Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.2Management
3.5Culture

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