WestJet Airlines
WestJet Airlines Employee Review
West Jet (eye roll)
Customer Service Representative (Former Employee) - Toronto, ON - 29 November 2022
WS doesn’t care one iota about your personal, professional, family or educational life!!! Quite simple they will not accommodate anything outside their company. Training is virtual and rushed once completed you’re thrown to the wolves!! Pay starts at $15.50 p/h and not worth the perks! You do not fly for free if that’s what you’re thinking. Good luck finding time to travel. The training is absolutely disgusting! It’s virtual and rushed. Trainers do not spend much time explaining or going over scenarios. Training for certain tasks in the airport is 2 days then you’re thrown in. Some really good co workers on the floor. It’s overall a very young environment with a HIGH turnover. People learn quick that WS is about the almighty dollar and not their staff at the bottom!
Pros
Some good CSA’s on the floor
Cons
Disgusting training, management and wages!
Ratings by category
1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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Same role
Fun place to work and career growth is real
Customer Service Agent (Current Employee) - Edmonton, AB - 10 December 2022
There is always a career growth especially if you are a goal oriented person. If there is a vacancy at the top, they will always open it first to the current employee before seeking someone from outside or if no one applied from within the organization. People will always appreciate all the work you have done here. You will always hear thank you and good job which is good to boost your morale.
Pros
Travel Benefits
Cons
Grumpy passenger, Angry guest because of flight delays or cancellations which happens to every airlines.
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Same role
N/a
Customer service agent (Former Employee) - Vancouver, BC - 8 September 2022
Management has their favourites and rest of the workers very poorly, most people are let go with in the probation period if your manager does not like you ,it does not matter how hard you work,Evan if you don’t call sick or late.
Pros
Flexible to shift trade
Cons
Management not good
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Same location
Low wage and zero work life balance
Lead Flight Attendant (Current Employee) - Toronto, ON - 20 January 2023
Hiring as long term employees jump ship; new owners who care more about the bottom line than the welfare of its employees … no pension, low wages and no work life balance. The WestJet that was is gone
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.8 out of 5 stars for Culture
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