WestJet Airlines Employee Reviews

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Flight Attetdant
Onboard Customer Service and Safety Specialist (Former Employee) –  Calgary, AB16 April 2018
Excellent place to work, good values,culture and attitudes. Can be long hours but rewarding job.People are fabulous and most buy into the culture.Pay is average with ability to move up.
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Work from home :)
Sales Super Agent (Former Employee) –  Calgary, AB15 April 2018
Loved working from home and doing team activities. Working in the call centre, you have to stay at your desk as you are monitored to make sure you are on calls EVERY SECOND. Benefits were good but did not outweigh the salary.
Pros
Co-workers become lifelong friends
Cons
Schedules and shift work
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Good values and great culture.
Air-Supply Agent (Former Employee) –  Vancouver, BC11 April 2018
I worked for WestJet for 3 years. I loved my job. The people there are simply the best. Even when the day is dull the people will always cheer you up.
The Culture is fantastic. They say they hire people based on their personalities and whether they are "WestJetty" and it truly shows. I have never had the pleasure of working with more people of a similar mindset to my own before working here.
The friendliest people on earth.
The management was always helpful and knowledgeable. Generally, superiors have done the same job before and know what you do day to day and what you go through. They are willing and friendly.
It is a big corporation and sometimes that shows in decisions and policies, but for the most part, as far as working for a corporation, it is great.

Fast paced environments can be stressful and WestJet is no exception. People want and need to get places on time and the job can be stressful, especially when times get messy for customers.
Pros
Flight benefits, health and dental, people rock
Cons
Customers can suck, large compnay, fast paced and hard work
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Good place to work
Customer Service Agent (Current Employee) –  Ottawa, ON3 April 2018
WestJet is a great company to work for and holds a fantastic culture and people. The benefits are excellent and help compensate for the lack in hourly pay. You will be working as a team to help the advancement and profitability of the company while ensure the highest level of guest service is achieved. Some managers are outstanding at their jobs and others coast along and are not helpful.
Pros
Flight and travel benefits
Cons
Shift work, unsupportive managers
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Best experience yet
Assistant (Former Employee) –  Toronto Pearson International Airport, ON2 April 2018
Westjet was a fantastic place to have done my job shadowing. I learned alot for the little amount of time i was there. The people there were very friendly and open to giving advice about my future in aviation.
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Great place to work at
Aircraft Groomer (Former Employee) –  Calgary, AB26 March 2018
Had a great experience working here and will miss the job and people i worked with. Always willing to help out there employees and make sure that there is a work life balance.
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No life lousy pay.
TAC (Former Employee) –  Calgary, AB25 March 2018
Be prepared to swallow lots of Westjet kool aid and have a second job as 25 hours a week at 14.68 is the majority of shifts and Westjet expects you to make them priority! Some of the Crew Chiefs there have a second job. Politics matter more than work performance. Steer clear.
Pros
Some great co workers and working in the industry.
Cons
Favourtism and political correctness plus low hours and pay.
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Excellent workplace
Ramp Agent Green Vest (Current Employee) –  Calgary, AB19 March 2018
Funnest job Ive ever had. Work is challenging and exciting and you do things most people will never experience. Benefits including flight discounts are a huge plus but they also do health and dental;
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TAC is fun
Turn Around Crew Agent (Former Employee) –  Calgary, AB17 March 2018
First job I had after high school. TAC was a great group of workers and it was great always being out on the tarmac with the planes.

Some days the weather was terrible and you had to be prepared for it, while other days the weather is gorgeous and you just want to spend all the time outside.

Get a lot of slackers when it comes to TAC which can make some days more difficult than they need to be, but overall everyone comes ready to work and most crew chiefs won't put up with slacking.

Supervisors were great, so was the support service team whenever you needed them. Benefits were great, salary was good at the time. Lots of room for advancement too.
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great
Sales Agent (Former Employee) –  Calgary, AB15 March 2018
West Jet is a great place to work, however the possibility of advancement in the call center is very difficult.. therefore difficult to survive on the salary while you try to climb the ladder.
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ok place to work
Flight attendant (Former Employee) –  Vancouver, BC11 March 2018
flight attendants can be caddy
unless you really know someone no one has your back
not a job a lifestyle
nice for discounted or standby travel
takes a lot out of you
wasn't as easy or as fun as I thought though
only flew to Canada and the states
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tac crew
TAC Agent (Former Employee) –  calgary8 March 2018
provided ground support for west jet aircraft and customers loading and un loading baggage from aircraft worked in various weather conditions i loved working there
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Great company
Customer Service Assistance (airports) (Former Employee) –  Toronto, ON6 March 2018
The benefits are good and the development programs are great. The advancements take time and a lot of knowledge on the job is required for growth but as a large company there are many opportunities.
Pros
Flight benefits
Cons
Hours, Wages
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Amazing company
Customer Service Agent (Current Employee) –  Windsor, ON3 March 2018
This is best company I have ever worked for. The culture is amazing, they take care of the workers like family. Once you are in you can move within the company.
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Fun Workplace
Flight Attendant (Former Employee) –  Calgary, AB17 February 2018
meeting new people each and everyday. Safety first. Employees are owners.
The scheduling is very tiring and hard on the body
The most enjoyable thing - meeting everyone
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Good
Project Manager/Business Analysis (Current Employee) –  Calgary, AB13 February 2018
Fast working environment with a lot of doers. People are always willing to help out others to complete the overall initiatives. They can use some thinkers though.
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great culture
Sales , Customer Care (Former Employee) –  Calgary, AB13 February 2018
great company to work for , enjoyed my time there , great culture and great deals for flight !! Can be a bit stressful when lines are busy and ques are high
Pros
great culture
Cons
stress
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On the decline
Towing/Ramp Agent (Current Employee) –  Mississauga, ON9 February 2018
Turning into another, non-unionized, Air Canada. Jobs are given to friends over qualified applicants; salaries haven't increased in four years for frontline staff.
Pros
Flight benefits
Cons
Lack of work/life balance; stagnant wages
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Top Canadian Employers
Command Centre Coordinator (Former Employee) –  Calgary, AB2 February 2018
They really care about their employees and provide lots of resources to do better at your job and develop you further. There is transparency and you are able to set your goals and easily achieve them.
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20% match for stock is very good
Super Sales Agent (Current Employee) –  Calgary, AB24 January 2018
WestJet is a great company that is going thru growth at a fast pace and is having growing pains. Negatives are schedules and salary, positives are share match 20% and flight benefits.
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Overall rating

4.2
Based on 217 reviews
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Ratings by category

3.8Work/Life Balance
3.7Salary/Benefits
3.7Job Security/Advancement
3.7Management
4.3Culture