WestJet Airlines
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WestJet Airlines Employee Reviews
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No respect for call center workers
In the contact center You are dispensable in a sea of new hires. Turnover is high because the pay is awful for the amount of work and abuse you are subjected to daily. You are punished for being off the phone except assigned break times, so no bathroom for you. There are no opportunities to Advance despite them promising there would be. Recently they were looking to be exempted from rules covering the employees right to refuse overtime, given 24hrs notice of a shift change, and mandatory half hour breaks. So let that sink in, not only are they horrible to their employees they want a break from the law to treat them worse!
Good people from diverse walks of life work here.
Fast-paced, profit oriented and somewhat upbeat. WestJet began as somewhat of an anomaly. Originally very culturally and people focused.
Overtime, it's become more profit oriented at the expense of the culture on which it was built upon. Grateful to have witnessed a prior time within the evolution of the company.
Overtime, it's become more profit oriented at the expense of the culture on which it was built upon. Grateful to have witnessed a prior time within the evolution of the company.
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Great culture in an exciting, fast paced industry
I would highly recommend working for WestJet. Whether working on the frontline, at head office, or on the tarmac, WestJet promotes a rich and supportive culture with challenging and engaging career opportunites.
You get out what you put in
Being an FA is more of a lifestyle change than a career change. There really isn't anything else like it. You will absolutely work through holidays, be scheduled nighttime flying, and you will likely have to miss out on some of what you want to do in your personal life. In return, flying also gives you the freedom and opportunities to see so much more of the world, and have experiences that no other job will ever offer you. The hours are long, but you don't take the work home with you. I should mention that you also only work half of every month, and that's at full time hours. Once you start it's hard to stop, and for that I am thankful.
Environnement de télétravail
Bonne entreprise, salaire pourrait être plus élevé vu le stress qu'il y a pour l'exactitude des renseignements et aussi le fait de faire affaire à des clients qui ne sont pas compréhensifs.
Milieu de travail a la maison donc agréable
Bon outils de travail
Bon suivi avec l'équipe et le chef
Bonne formation
Milieu de travail a la maison donc agréable
Bon outils de travail
Bon suivi avec l'équipe et le chef
Bonne formation
Best job ever.
Being a flight attendant was amazing. The camaraderie with my crews was awesome. Enjoyed the unique challenges every new day would bring. Getting to experience new cities and their culture during layovers was fun. Meeting interesting people on my flights and sharing our stories was fun for me too.
Never had a day where I wasn't excited about going to work.
Never had a day where I wasn't excited about going to work.
Pros
Waking up by the beach in Mexico and going swimming before work.
Cons
Adjusting to early morning starts in Eastern time zones.
Fun and challenging work
WestJet is known for their customer care and fun culture. This company truly does care about their employees and their culture is set apart from most other corporations. This doesn't mean you can go to work to have fun and slack off. They have high standards and expectations. If you are a go-getter with outgoing personality and you truly have a caring nature, this is the place to work. Suitable for those who have another job as WestJet doesn't pay great. They make up for the pay with great travel benefits.
Received thorough training and met the best coworkers
The training is thorough allowing you to learn the fundamentals of sales and customer service. You receive great support from your instructors, team leader, coworkers, IT department, etc throughout, so you are constantly evolving.
Under new leadership, tremendous workplace
Since the new Executive team has been in place (about 2 years), the change to the organization is palpable. It is way more organized, moving forward and the direction is clear. I wish they would get rid of some of the middle managers that are holding the company back.
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