Customer Service Representative (Current Employee) – Saskatoon, SK – 8 March 2014
Passenger checkins, luggage handling, communication with all inbound and outbound aircraft via radio. Organizing and arranging hotels, rentals, deicing, catering, etc. all other needs for arrivals. I have learned to multitask like a pro at this job! Co-workers are great and work well as a team.
Daily Operations (Former Employee) – Saskatoon, SK – 7 November 2016
My day consisted of working closely with co-workers and other departments to ensure my tasks could be completed. Each day was continuous learning and I was able to gain knowledge in aviation logistics and operations, along with learning and maintaining compliance to the Canadian Aviation Regulation guidelines for scheduling purposes. I also gained extensive skills and knowledge in fast and efficient decision making, along with proactive way of thinking and planning. The hardest part of my job was dealing with lack of communication and poor management throughout the whole company, which in turn affects overall operation. I loved my job on the busy days - I had a team that worked well together to strategically resolve daily challenges in order to meet our customers needs.