I agree.."toxic workplace" situation at the NW store.
Sales Associate (Former Employee) – Calgary, AB – 30 January 2018
The management were quite abusive to their staff when I was there, so it isn't surprising that there is a huge turnover of people at the Calgary store. Unfortunately, poor treatment of staff was a regular, daily occurrence to endure. Many customers walked in with happy expectations, but left with a bitter taste in their mouths. The environment is not a friendly one nor one that ever invites you to return.
As a direct result of my experiences there, all my baby and preschool purchases continue to be made anywhere but at a West Coast Kids location. Too bad management haven't learned that treating people well and with fairness in mind, equates to providing friendly customer service to people that want to come back smiling, as they spend their hard earned dollars.