I worked at West 49 for about a year and a half and managed to make excellent, ongoing friendships with a lot of my co-workers. The job itself is very laid back and quite fun if you enjoy handling merchandise and connecting with customers. The issue lies in the upper management. If you're a part time sales associate you wont have any issues but when you get to become a key holder/ASM/Manager you start to despise the higher ups. After being given the key holder position early into my job (promotion within) which may I add, does not pay you nearly enough for a supervisor position, my DM never gave me any opportunity to grow even after asking him multiple times for a chance. He always shunned our store and glorified the store at Polo Park because that's the store he came from and would never take the fall for any of his bad work, but would shove his name into anything we were being praised for. You'll love working with the people you work with, but become quickly frustrated with the lack of communication and the all around bad management styles by higher up authority.