Wellness Pharmacy

Wellness Pharmacy Employee Review

View all Wellness Pharmacy reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No wage increase
Pharmacist (Former Employee) –  Lower Mainland, BC31 December 2019
You will never receive any pay raise as a pharmacist in this company. Head office will come up with every possible excuse to deny a wage increase. The company has gone completely corporate despite them saying they provide "the autonomy of an independent pharmacy". Not so bad if you're just looking for a paycheque.
Was this review helpful?Yes 3No 1Report
Official response from Wellness Pharmacy
10 February 2020

Thank you for your feedback. We are sorry to learn about your experience and can assure you that pay increases are provided to all levels of the organization when the increase aligns with employees’ performance, years of service, internal pay range and external market data. It is within our mission to maintain an agile operation and provide autonomy to our pharmacies; however, for the greater benefit of our employees, we have standardized the pay review process to ensure a fair and objective pay evaluation for all team members.”

Other Wellness Pharmacy Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Use the term "trial" as a full shift without pay
Assistant (Former Employee) –  Vancouver, BC4 June 2019
I had a professional interview which led to a trial of 6 hours without pay. Just for those who do not know (nor did I know until much later), a trial run is no more than 1.5 hour of shadowing and meeting the staff. I ended up spending $30 for parking. I was completely ignored by the head pharmacist of the day and was not shown the layout of the dispensary. I wittnessed the head pharmacist yell at everyone about not reading nor replying to the emails. Really? Luckily, there were no patients in the pharmacy. The team itself were apologetic and respectful. The management needs to be trained of how to communicate than yell. It was an abusive environment.
Pros
Found none to say
Cons
Not a dream pharmacy
Was this review helpful?Yes 7NoReport
Official response from Wellness Pharmacy
13 June 2019

Dear Writer,

We are sincerely sorry to learn about your negative experience with one of our Wellness Pharmacy locations. Note that we value your feedback and we have done an investigation to learn from the events as an opportunity for our own improvement and to provide clarification where appropriate.

The first area of concern was your comment about payment, since all our trial shifts are paid. All payments are processed per the semi-monthly payroll schedule without delay; however, per the date of this feedback, it appears that your expectation was that the payment would be processed on the day of the trial shift. We apologize if that was not communicated clearly during the orientation.

Secondly, you had indicated a situation where a manager did not approach the team appropriately. Our investigation and discussions with our team members did not reflect this information; however, we understand how this situation may have been perceived by you and we have provided appropriate coaching to ensure such behavior is never perceived by current and new team members.

Lastly, please note that although there is certainly some training during a trial shift, the intention of the trial shift is for you to meet the team and shadow our operations, which provides an opportunity for both sides to determine if this is the right fit for the organization.

Again, we thank you for your feedback.

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great head office staff/management
Pharmacy Assistant (Former Employee) –  Vancouver, BC13 May 2019
Good company to work for. Good positive and friendly environment, but not much room for growth. The management was poor at store level; however the head office always tried to improve on the system. The General manager and the owners are great and friendly people.
Pros
Good head office staff
Cons
Poor management at store level
Was this review helpful?Yes 5No 7Report
Official response from Wellness Pharmacy
23 August 2019

Thank you for your feedback. We will be using this information to provide additional training to the management at store level. We are also reviewing our training program to ensure that we provide our employees with opportunities for growth. We make every effort to improve the employment experience of our team and we hope to be the employer of choice for all who take pride in helping those that benefit from our services.

Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Wellness Pharmacy. Our community is ready to answer.

Ask a Question

Overall rating

3.7
Based on 12 reviews
55
42
32
22
11

Ratings by category

4.0Work/Life Balance
3.3Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.6Culture

Wellness Pharmacy Reviews by Location