Started off as front line staff and worked my way into manager position; learned all about Long Term Care, Ministry and challenges seniors face. Part of the leadership team, was proud of my accomplishments and also faced numerous obstacles with the company's history, receivership, high turnover of managers etc.
Typical day involved staffing challenges, my own dept or the homes; daily issues arise with residents that need attention-put fires out and try to offer constant support and stability for the residents we get to work for and with.
Hardest part of job-dealing with toxic staff-conflict resolution
Most enjoyable part-worked on a nine month art therapy display wall-very proud our accomplishment-its very expressive-residents very talented-had a ceremony involving a ribbon cutting, MPP, MP, families, staff an media all involved!!