client (Former Employee) – Fraser Valley – 21 May 2014
No shows of staff when scheduled for elderly, sick people whom are forced to be at home despite their debilitating condition and whom are abused emotionally and physically by not receiving help when need it. New staff is untrained, making clients frustrated. Staff leaves the company constantly and changes availability in the last minute. Absenteeism is high. The work is attributed without respect to workers location. The salary is minimum wages. Workers are exposed to upset clients, due to management not handling schedules and communication well and lying to both clients and personnel.
Continuing Care Assistant (Former Employee) – Halifax, NS – 26 February 2018
A typical day was taking care of Clients, I learned every day each client was unique, Management was always ready to help , hardest part of the job was making sure clients received the help they needed. and the most enjoyable part was when you walk in the room and the client was happy to see you.