Unclear policies sometimes but good support and teaching from the agency
Companion/Personal Care Assistant (Former Employee) – Calgary, AB – 24 January 2018
Company policies were unclear (ie you can't accept anything (food, coffee, gifts) from a client but at Christmas something for under $10 was OK). Yet, at any other time if a client wanted to have a cup of coffee with you (much less than $10), you had to say no as a worker. If the client was a private client you could accept a gift.) I believe this is how it was, but at the time it seemed that the lines were unclear. And strange.
clients needs are matched to the skills of the workers, good support and teaching from the agency or managers
had to sometimes travel from one client to another in a short span of time, at a further distance
Health Care Aide (Former Employee) – Calgary, AB – 12 January 2018
Coordinators and supervisors have zero regard for confidentiality and are mostly just talking behind your back with fellow colleagues. Too much favouritism and if you’re not an a** kisser you go nowhere and so called a** kissers get away with anything and everything and are mostly the laziest on the job They take it personally when you’re not able to go for a shift they randomly call you for despite not even having a chance to breath from all the hours you’ve been working back to back Overtime pay is a myth and sick days as well You get blame for not reporting something when you did but it was just another lousy coordinators fault for not doing their job and guess what, blame will be on you All in all, lousy management but I got to work with some of the most amazing seniors
We Care Calgary (Former Employee) – Calgary – 26 May 2013
Very very high turn over.No definite rule to follow.Inexperienced lower and mid level management make on-the-spot rules according to what inadequacy they have committed,or better still,blame it on the patient or caregivers.No respect for caregivers and absolutely do not care for patients's welfare.Once paid their coordinators if they bring in more clients.Knows nothing or very little about clients but very well versed on billing.Run!