Wajax Employee Reviews in Toronto, ON

The culture at some branches is terrible. People are not treated equallly. Pay is very poor. Senior management tries but there is a disconnect between all the different divisions.

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Very poor experience

Tech (Former Employee) - Toronto, ON - 22 March 2022

Unfortunately, leadership is misguided, full of micromanagers claiming they don’t like to micromanage and are unable to handle confrontations where required. There is no training for the jobs and where people are unable to do their roles, you will be left to pickup the slack. Toxic work environment where the tenured are unwilling to accept change.

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Insights into Wajax

Based on 68 survey responses

What people like

Ability to meet personal goals
Feeling of personal appreciation
Ability to learn new things

Areas for improvement

Support from manager
Sense of belonging

Bullying and Disrespectful

Shop Technician (Former Employee) - Toronto, ON - 7 August 2020

It is a great disappointment that I write this review after few years as supervisory lead role at 10 Diesel dr. Manager and team was second to none but my challenges stemmed from the Branch Manager and HR. Too many promises and obstacles were always put to me. The promises were never delivered on by them but obstacles were always present. Sometimes we wondered if the HR and BM were together. She always never supported concerns brought to her attention and unprofessionally carried the info to the BM who then cussed us. He was very arrogant and treated all the staff very badly. In short this man is a bully and in any other company this uneducated man would have been fired. Just because he is there for 40 years doesn't mean he is correct. This is 2020 not 1980. He is lucky Wajax likes bullies at the top. In today's age and climate they should be sued for keeping such an abusive manager. Minus a few in upper management, BM and HR this location has a good future. Avoid till they sort the bullying and abuse out.

Pros

Wages and benefits

Cons

Bullying and disrespectful

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Fun Learning Experience

Help Desk Intern (Former Employee) - Mississauga, ON and Toronto, ON - 18 March 2019

A typical day at work would consist of working in a help desk call centre environment and working in a ticketing system. I learned how to take on printer issues, network issues as well as excel projects.

Pros

Friendly Employees

Cons

N/a

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Company is Lagging

Service Administrator (Former Employee) - Toronto - 8 January 2019

Specific to the Toronto branch, the managers have terrible leadership skills & are only concerned with their year end bonuses. No sense on how to grow the business and get tasks accomplished or drive a focus. Women are constantly put down and ignored. On-boarding initiatives are very poorly conducted. Managers are very disrespectful and ignorant of how to deal with customers & have no industry background.

Pros

The company offers a good benefit plan and other perks.

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Like anyother big company there are a few terible managers there spoil the flow of productivity

Power Gen. Inside Sales (Current Employee) - Toronto, ON - 16 November 2018

Anyone in a higher position just don't care about the little guys even though they are the ones that care the most......manager very toxic makes it very unpleasant to be around let alone concenate on the daily work over all good company with people who dont care managing it.....

Pros

Hours and pay

Cons

Terible managers....

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Ok

Senior Service Advisor (Former Employee) - Toronto, ON - 24 October 2018

To many many management change over. Not hiring the right people for the right job. Good environment with tech and advisors. Great benifits and home life balance.

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Great People, Horrible Revolving Management

Parts & Warehouse Supervisor (Former Employee) - Toronto, ON - 11 September 2018

I worked for Wajax Power Systems for near to five years. Great people there for the most part, but no chance of getting promoted from within. Wajax prefers to bring in idiot toe heads from other industries rather than acknowledge their own employees who are willing, capable and experienced. If you don't mind continually living with the status quo, Wajax is great. Should you want a salary increase or promotion some day, lets just say that with Wajax, All bets are off.

Pros

Great team on the floor

Cons

Management, Hr

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Alot of Changes

Human Resources Generalist (Former Employee) - Toronto, ON - 5 June 2018

Employees have no confidence in Management Team, poor and poorly timed communication often leaves employees confused With a very high turn over in key areas and departments, and Management not dealing with employee concerns, people are becoming frustrated

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Sinking ship or barely afloat?

Sales Representative (Current Employee) - Toronto, ON - 2 May 2018

This company needs a shakeup. I have worked here for several years and have seen the ineptitude by management take a stronghold onto the culture of this massive organization. Most of the employees are good people and a pleasure to work with. Quite a few good staff have left, leaving holes in the ability to do business effectively. Without change, this ship is doomed.

Pros

benefits

Cons

managers and culture

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Jobs at Wajax

in Toronto, ON

See more jobs

Material Handling Sales Representative

Mississauga, ON

15 days ago

Sales Representative- Heavy Equipment- Major Accounts

Mississauga, ON

19 days ago

Total Rewards Analyst

Mississauga, ON

28 days ago

Lifting Technical sales representative

Mississauga, ON

8 days ago

Forklift Field Technician

Mississauga, ON

1 day ago

Pressure and more pressure

Sales (Current Employee) - Toronto, ON - 29 January 2018

Wajax is a toxic environment to work in. Staff is overworked and underappreciated. Constant pressure from middle managers makes it difficult to take after a while. You are expected to go above and beyond your normal job. However, great place to make money if you have what it takes and to remove yourself from the BS. Excellent products and top of the line manufacturers are represented by Wajax. Company is growing again and will be hiring.

Pros

Money and benefits

Cons

Middle mgmt

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Productive

TRUCK AND COACH APPRENTICE TECHNICIAN L3 (Former Employee) - Toronto, ON - 4 December 2017

fun place to work co workers are very helpful. busy maintenance facility. Management is very strict with service. training available with most engine manufactures

Pros

training

Cons

managment

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Long term employment, friendly coworkers,convenient location

Credit Administrator (Former Employee) - Toronto, ON - 17 August 2017

I enjoyed working here as everyday I learned new skills and had solid support. With a structured job description, it gave me the opportunity to continuously learn and achieve job satisfaction.

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fast pace company

Shop Technician (Former Employee) - Toronto, ON - 27 February 2017

get it in get it out is the way they fly around there. the hardest part of the job is a large fella getting into the backside of the bus to repair it

Pros

benefits are awesome

Cons

management is something to be desired

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Current employee -, Not a good place to work now

Service (Current Employee) - Toronto, ON - 28 August 2016

Been at this company since it was Harper Power Priducts, then WAJAX Power Systems took over, through the years, met some great people. Within the last couple of years, we have lotst 8 managers, some left due to management, the most recent one got let go. There has been major transitions, and have also lost some great employees, again due to management, some have been let go as well. WAJAX Equipment has taken over, and it seems they only want their own people, they DO NOT communicate very well with employees, only within their own group, if you speak up or give feedback, you get fired. We now have another new manager, and his only way of communicating is by swearing and bullying, management and human resources is aware of it, and NOTHING is done, as they are all friends, and no support. The majority of technicians and administration staff are all looking for employment elsewhere, not to mention we haven't gotten a raise in 2 years, they say due to the economy the pay grade is VERY LOW, compared to the market, yet they have all these WAJAX Equpment mangers, if you plan on working here, be prepared to be a "YES MAN", even though you know more about the procees and procedure, more than the new manager, most of us only work our 8 hours, and NO overtime, as it's only to make management look good with their numbers, everybody is afraid they're going be fired at anytime. A VERY TOXIC PLACE TO WORK RIGHT NOW!!!

Pros

Great employees

Cons

Terrible management, lack of communication, on our eighth manager, WAJAX Equpment cliques, do not listen to employees feedback, you get fired if you speak up

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Great company to work for; been around for over 150 years

Corporate - Environment, Health and Safety Advisor (Former Employee) - Toronto, ON - 26 November 2015

Great, solid company to work for in my experience; One of the best managers I've worked for in regards to creating a strong team working environment, strong coaching and support skills; I did not have any negative experiences working for Wajax.

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