WAJAX Employee Reviews

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several mangement changes getting worse with every new face
mechanic (Current Employee) –  Hamilton, ON15 June 2018
Decent hours with a good core base of employees. New hires or transfers from Wajax Equipment are treated like gold while the rest are neglected. Absurd safety policies put together by people with no obvious knowledge or technical capabilities of job requirements. The employees who have common sense are good to deal with but are in short supply. Focus is needed from upper magement in, are we servicing heavy equipment, repairing Detroit/Mercedes Engines or selling belts & hoses? The most enjoyable part is leaving at the end of the work day.
Pros
dayshift only, good benefits
Cons
lack of direction from manangement & false promises
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Bonne entreprise bien structurée
Représentant technique mécanique (Former Employee) –  Montréal, QC15 June 2018
J,ai aimé travailler à cette endroit. le côté humain prime. Vous devez être autonome au maximum.
Pros
Liberté de décision
Cons
Culture qui était autrefois complexe.
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very good place to work
Service Advisor (Former Employee) –  Moncton, NB12 June 2018
everyone worked well together making time go quickly, specialty shop with exceptional techs, management worked well with staff and all got along with no issues
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Alot of Changes
Human Resources Generalist (Former Employee) –  Toronto, ON5 June 2018
Employees have no confidence in Management Team, poor and poorly timed communication often leaves employees confused

With a very high turn over in key areas and departments, and Management not dealing with employee concerns, people are becoming frustrated
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Restructuring and sinking
Inside Sales Representative (Former Employee) –  Montréal, QC3 June 2018
Company is restructuring Canada-wide at all levels. Centralisation of many services, downsizing therefore many layoffs. HR very efficient in that area, but not much help for people still there; no support and low moral. Many memos & posters trying to say the company cares. Seems employees are just disposable, nothing done to keep good ones. Management has no onboarding/training program for new employees, when they do hire. A workstation, access to the system and then you're pretty much on your own.
Restructuring confused; lots of changes by management hard to follow. Employees are not sure what is expected of them, only to have increased workload due to layoffs and leave of absence.
Many individuals in middle management totally unprofessional; advantage of being part of ol'boys club.
Great salaries for special trades, good package benefits which few companies can offer.
No pay increase for years, bonus system was canned for anyone not in management. Advice for potential candidates: ask top $$ for base salary because that's what you get for the next 4 yrs+.
Work area in offices(Mtl area) lack upkeep; looks like no renos since decades. Old paint, stained and filthy, patched up carpets. :-(
From all this it looks like a company in trouble.
Pros
Benefits package, wide range of products
Cons
Long hrs, no work-family balance, ol'boys club
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sigh
Heavy Duty Mechanic (Former Employee) –  Calgary, AB9 May 2018
great people in the mechanic shop, management is something lacking in humanity. Just mind your own business and dont get into any trouble and youll be fine.
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Sinking ship or barely afloat?
Sales Representative (Current Employee) –  Toronto, ON2 May 2018
This company needs a shakeup. I have worked here for several years and have seen the ineptitude by management take a stronghold onto the culture of this massive organization. Most of the employees are good people and a pleasure to work with. Quite a few good staff have left, leaving holes in the ability to do business effectively. Without change, this ship is doomed.
Pros
benefits
Cons
managers and culture
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Excellent co-workers, extremely poor middle management
Service Technician (Current Employee) –  Alberta30 March 2018
The people I work with are some of the most trustworthy and intelligent people I have ever worked with. Management is the complete opposite. The company has been horribly managed in the last 2yrs+ ever since they merged all 3 divisions into one entity. They treat their field personnel like garbage, no support. Many good people have quit over the last 9 months over middle management but the higher up managers don't seem to care. No raises since 2015 but the door rate to the customer has increased since. Can't see myself working here in a years time. Sad part is the President of the company is a pretty good person to approach and talk to. Too bad all management here aren't like that. Communication here has been a problem ever since I started here. Also the parts dept is in a sad state of affairs, they don't stock much at all anymore. Apply at your own risk.
Pros
Co-workers, Mon-Fri work schedule
Cons
Middle management, no raises in 3 yrs+
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Belle place ou travailler mais stressant.
Représentante service à la clientèle (Former Employee) –  Granby, QC26 March 2018
Dû au départ de certains collègues, l'ouvrage a augmenté ainsi que le stress qui vient avec mais sinon bel environnement et bel équipe, très très bon patron, très humain.
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Pressure and more pressure
Sales (Current Employee) –  Toronto, ON29 January 2018
Wajax is a toxic environment to work in. Staff is overworked and underappreciated. Constant pressure from middle managers makes it difficult to take after a while. You are expected to go above and beyond your normal job. However, great place to make money if you have what it takes and to remove yourself from the BS. Excellent products and top of the line manufacturers are represented by Wajax. Company is growing again and will be hiring.
Pros
Money and benefits
Cons
Middle mgmt
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excellent technicians to work with,
Service Supervisor (Former Employee) –  Fort McMurray, AB24 January 2018
Company was a great place to work with the management in 2013.Management changed in 2014 under the guise of downsizing, work had become a challenge,Office personnel became a back stabbing event with favoritism as the agenda. Technicians were great to work with
Pros
Good hours of work, excellent technicians
Cons
Change in management
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Fort St John Branch
Partsperson (Former Employee) –  Fort St. John, BC21 December 2017
This Branch is horribly mismanaged and can't keep parts people due to lopsided job scopes and existing staff. This branch is not open to change or success so if your at all creative or ambitious do not apply.
Pros
pension
Cons
Management
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Alright place to work wouldn't recommend it !
Truck and Transport Mechanic (Current Employee) –  Regina, SK20 December 2017
Was alright place , but very unfair work place , very unhappy about working here ! Wouldn't recommend it to any technician ! Favouritism is very noticeable !
Pros
Working alone
Cons
Unfair workplace
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Productive
TRUCK AND COACH APPRENTICE TECHNICIAN L3 (Former Employee) –  Toronto, ON4 December 2017
fun place to work co workers are very helpful. busy maintenance facility. Management is very strict with service. training available with most engine manufactures
Pros
training
Cons
managment
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productive and great place to work
General labour (Former Employee) –  Prince George, BC21 November 2017
good people
learned alot in the machinery industry and logging
going to work was great
busy shop
fun place
hardest part was cleaning the grease off the main boom cylinder pins trying to not get it everywhere
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great technicians,por management
Field Service Technician- (Former Employee) –  Northern Ontario12 November 2017
Management is ignorant of the industry.All are self serving and don't care at all for the customer.As a field tech,I was constantly getting yelled at by customers for the poor management and lack of customer support.
Pros
pay, benefits and nice service trucks
Cons
Management and red tape
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Wouldn’t recommend
Heavy Duty Mechanic-Technician. (Former Employee) –  Fort McMurray, AB1 November 2017
I Worked here for three year. Company got slow because of management was absolutely terrible. Laid off 12 of us at once. Even the way they did the lay offs were terrible.
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Incompétence de la gestion
Technicien (Former Employee) –  Quebec City, QC25 October 2017
Bon emploi, nous avons du challenge à chaque jour, distributeur de produits de qualité mais du à une mauvaise gestion du service et des pièces les clients sont mal servis. Difficile pour un employé qui veut donné le meilleur service au client. Bon programme de santé sécurité, qui peut être même lourd a certaine occasion. Les avantages sociaux sont supérieurs à la moyenne. La formation est donné localement ou chez les manufacturiers mais il y a encore un manque à ce niveau, il n'a pas de plan de formation pour les employés selon ce qu'ils font comme travail. Résultat certain on le training que d'autre aurait dû avoir. Le salaire pour technicien est représentatif de ce qui ce paye dans l'industrie. Le moral des employés est très négatif envers la gestion. La communication entre les employés et les diffèrents niveaux de gestion est déficiente, même mauvaise. on demande régulièrement l'avis des employés sur différents sujet soit par le biais de sondage ou meeting avec période de questions mais rarement écouté ou les résultats sont très long à obtenir ce qui pousse plusieurs employés à se présenter au travail pour puncher pour une paye. Il n'y a pas de sentiment d'appartenance et de fierté. Pour tous ces points négatifs se sont les clients qui écopent et la mauvaise réputation de Wajax dans le domaine perdure.
Pros
Salaire, avantages sociaux, produit de qualité vendu, fond de pension
Cons
Gestion, communication, ambiance de travaî
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More work load but not compensated for it
Parts Supervisor (Current Employee) –  Hamilton, ON17 October 2017
Wajax expects you to work long hours and not compensate you for it.
Wajax has down sized some of its staff except not replace its staff so therefore placing more work load on its present staff.
The morale here is very poor.
Pros
okay with family needs
Cons
Very demanding, not compensated for extra time worked, havent had pay raises in 3 years
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Good place to work with
Product Specialist (Current Employee) –  Mississauga, ON4 October 2017
I enjoy working with Wajax. Wide range of equipment's, products. Lots to learn. Great work culture. Supportive Management, excellent team. Good work life balance
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Overall rating

3.2
Based on 82 reviews
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3.4Work/Life Balance
3.5Salary/Benefits
2.8Job Security/Advancement
2.7Management
3.0Culture