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What advice would you give the CEO of Wajax about how to improve the company?

2 answers

You should visit the branches more, and do so randomly, leave the arrogant cocky clueless VP’s out of the loop.. talk one on one with the front line employees. They Are the ones carrying this company on their backs, they will tell you that ridding yourself of the dead weight at the top is a priority, just like removing a tumour on a human.

Your VP's are lying to you and only telling what they think you need to know. Get your head out of the clouds and visit the branches unannounced keep your VP's in the dark about your viists if you really want to find out whats going on.

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