Co-workers are great but very demanding schedule. Overtime is mandated several times per week - no work life balance. Pension is not indexed and benefits are much better at the local hospitals. Overall staff does not feel valued or respected. Staff turnover is high based on the blame culture of this employer blaming staff for all problems within the company.
Registered Nurse (Former Employee) – Trenton, ON – 28 October 2018
I would not recommend to work here. VON has a very poor management team and a very high blame culture. The main concern is how many more patients can be crammed on to your day. Long hours for staff are no concern. Pay is terrible.
A relatively high volume home care nursing organization that had a tremendously positive public service culture.
Vice President, Board of Governors (Former Employee) – Peterborough, ON – 12 June 2018
This was a volunteer public service experience. I spent 8 years learning not for profit management and culture. I was "promoted" form chair of transportation, to chair of fund raising, and ultimately Vice President of the branch.
Great learning environment with a great sense of "give back" to community.
PSW (Current Employee) – Kingston, ON – 8 November 2018
Over all VON is a good place to work. Have worked for worse. The management is supportive and accommodating. As long as you do your job, get positive feedback from clients and don't demand or expect too much you will be treated well. Coworkers are great! The only downfall is having to carry the oncall emergency phone for 2 to 3 days straight 24 hrs. This can cause conflicts with your personal life and especially when you're in the middle of a home visit or at 2 am when you're sound asleep and have to get up, get dressed and drive to an emergency call. SUCKS! !! Don't work here if you don't want to be responsible for the oncall phone duty.
Stay away...toxic environment. .back stabbing coworkers. Management takes part in the bullying
CSA (Former Employee) – Trenton, ON – 19 August 2018
If you liked being in high school with all the drama, bullying and harassment, then you will fit right in with your coworkers. Your work schedule changes day to day. You could finish work at 10 pm one day then start the next day at 7 am. There is no set work schedule. Management is a big part of the bullying and a big part of the work gossip circle. No support from Management when you need assistance. As the saying goes sh.t rolls downhill so if you are at the bottom then look out. Lack of training and support sets employees to fail. Do not expect the seasoned coworkers to assist you, as they will even set you up to fail.
Finance Analyst/Payroll Coorditor (Current Employee) – Peterborough, ON – 4 May 2018
Hard to advance as limited jobs. Management delays union contracts discussions leaving staff without contract for a few years then last time, they did not give a rate increase for two years. Presently, without contract again and it's been two years ago.
Benefits, Pension, Locations
no advancements, wage increases delayed for union staff
P.S.W front line staff (Former Employee) – Brantford, ON – 18 November 2018
Management and scheduling department expect you to be available 24-7 when they call. Do not support their staff find anything to use against employees, I apparently worked too much (listed as part time but worked more than full time). Your conversations with co workers can and will be used against you.
Coordinator for Meals on Wheels (Former Employee) – North Bay, ON – 25 January 2019
I had to quit there because they were breaking so many labour law rules and treated me and every other employee so unfairly. I was working full time hours but my title was part-time only so they would not have to pay me benefits.
PSW (Former Employee) – Trenton, ON – 15 September 2018
Management does not care about clients or staff. When PSW'S report things nothing gets charted! Schedules always changing. Poor planning staff expected to drive over 100 kms somedays. No pay for travel time. Management don't care when you complain. Favortism and several staff on modified leaves you with all the heavy care clients. NOT A GOOD PLACE TO WORK! Staff don't stay long that is why they are always hiring.
Customer Service Representative (Former Employee) – Canada – 2 January 2018
A top heavy organization that could be better managed and more organized. The organization does well within the communities they serve and the community/field staff are very dedicated. But internally I found they are an old organization with very old ways of doing things, and not very open to change. Management is unaccountable and they rarely listen or respect the needs of the lower level staff doing the day- to- day work that keep the organization afloat and service the needs of the community. The organization provides ample training and decent benefits, but there is very little room for professional advancement.
Client Services Associate Team Lead (Current Employee) – Halifax, NS – 9 January 2019
From start to finish the day is always very busy as is typical in healthcare. Office morale is great and coworkers make the environment. There is a great deal of multitasking which can be challenge with constant interruptions. Hardest part of the job is ensuring you have followed all processes and not missed any pieces to ensure exceptional client care. Most enjoyable is seeing new staff learn and flourish in their new roles
Recreation Therapist (Former Employee) – Cobourg, ON – 9 May 2018
Very poor management unprofessional and intimidating to employees. There’s no teamwork it’s almost like a dictatorship relationship when it comes to management. Many programs poorly organized or extremely repetitive little room for advancement.
Home Support Supervisor (Current Employee) – Peel, ON – 19 September 2018
Great place to gain valuable community experience and work with a broad spectrum of clients. A great opportunity to provide the best possible care to clients who remain at home and during end of life care. Very fulfilling career.
Good at placing volunteers with clients close to home
Volunteer Visitor (Current Employee) – Mississauga, ON – 30 July 2018
Great management. My clients are quite pleased with the volunteers and employees of the VON. Management recognizes the volunteers for what they do through various events. Ongoing education and workshops offered by professionals in the industry (alzheimers, elder abuse etc.)
Administrative Assistant (Former Employee) – Hamilton, ON – 23 January 2018
The best part of the job was to be able to work with and serve a need community in the city that included seniors. The company can do better with better quality of service and tighter management. It is a great place for learning to be compassionate and patient when it comes to dealing with people with different levels of disabilities, whether that is physical, emotional or financial. That is more important in this job than the technical aspects of dealing with software glitches, etc.