When I first started at Voices I loved it there. As time went on I noticed a lot of unexplained dismissals, aggravated employees who had been there a while, and cliques of people who did not accept new people warmly.
I worked at Voices for over 2.5 years, and was only happy the first year to say the least. While the company pays well, there wasn't a lot of recognition for people who were making the company good money, rather the same recognition always going to the same top 3 performers.
Management was constantly introducing changes, way more then an acceptable amount, sometimes the changes were for the better, and sometimes they were confusing, unexplained, and made things much harder. The joke around the office was we worked at "Changes.COM"
The culture at Voices is a positive one, but sometimes it's fake. Like the time they fired 19 employees, and expected us all just to bounce back and not feel scared in the workplace that we were next.
The best part of working there for me was the money. Commissions were really good, and helped me put a down payment on a house.
I also liked the free lunches, as most people have commented, but does a free lunch really make a great workplace? It doesn't change the ever rising quota amounts, which get harder and harder to attain, it doesn't change the cliques of people who have been at the company since the beginning. It doesn't change living in fear at your job, or feeling like you can hardly keep up and you work from home constantly.
work/life balance, cliques, management, too many changes