VitalAire Canada Employee Reviews

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1.0
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Head office is leading the rest of the company into dismay
Vitalaire staff (Former Employee) –  Mississauga, ON26 February 2019
Overall the company appears to make initiatives and have all the theories to improve the organization and it’s employees but that always falls flat. Despite countless meeting and false initiatives.
Management do not know how to implement their ideas- they are too concerned with office politics and who gets to be the teachers pet. Staff in my department are not adequately trained - they hire staff with the same aggressive attitudes as they have who either have poor communication skills, social skills or common sense and could care less to properly train anyone because the management team instill their employees with the passion to climb the ladder by throwing everyone else off.So long as they can push some buttons and follow orders is all that matters. Gossip seems to be more important than the progression of staff and the company. Threats are often used as initiatives to do more work- even though the staff are over worked because targets can’t be met due to the increasingly high turn over rate and overall poor results from the company.

All in all poorly organized work place that will not get anywhere unless the current supervisory staff are stripped and rehired.
Pros
Hours
Cons
Low income, high turn over rate, no opportunities to move up, toxic
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4.0
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Productive work place
Driver (Current Employee) –  Brampton, ON27 January 2019
As a driver your typical day is to load the vehicle and deliver/fill oxygen & other gases and medical equipment. Driver have to go same places every week.
Its a good place to work. Safety is given a very high priority here.
Coworkers and other staff is good & cooprative.
Pros
Good wages, good work & life balance.
Cons
Heavy lifting, rotational on-call schedule
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3.0
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bon
Inhlotherapeute (Current Employee) –  Montréal, QC24 January 2019
Bon avantage sociaux, manque de temps pour accomplir les taches demandé,
Pros
Bon avantage sociaux
Cons
manque de temps pour accomplir les taches demandé
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2.0
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Never any direction from Management
Administrative Clerk (Former Employee) –  Mississauga, ON5 December 2018
This company is very management heavy and doesn't have a clue about the employees' tasks and responsibilities on a day to day basis. There is no formal training for the position once you get the job, safety is the number one priority but no one trains you on safety. It's sink or swim kind of mentality but don't mess up because you'll be out before you know it. Managers are hired but have no idea how to manage.
Pros
There are good ppl working there but no proper work ethic
Cons
No proper work ethic
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3.0
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Environnement général
Administrative Assistant (Former Employee) –  Joliette, QC26 June 2018
Entreprise mondiale, siège social distant à notre emplacement de travail. Gestion difficile et réponse lente aux demandes, beaucoup d'insatisfactions de la part de la clientèle (patients).
Pros
Proximité de l'emploi
Cons
Aucune pause, aucune supervision sur place pour prise de décision, délais trop longs pour demandes divers nécessités pour le bon fonctionnement de la clinique.
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3.0
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Workload is not distributed equally. On call schedule is very demanding
Respiratory Therapist (Former Employee) –  Ottawa, ON4 May 2018
Family/personnal life is not respected on a regular basis.
Growth opportunity within company is very low
Equipment availability and new technology very hard to come to
Patient care well maintained
Pros
Salary/benefits
Cons
Recognition, respect and equality
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4.0
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Enjoyable Place to work
Logistics Scheduler (Former Employee) –  Kelowna, BC11 April 2018
Great Employees! Enjoyed working for this company, great benefits package, pretty laid back managers, can be a bit of a crazy place at times but its the nature of the business.
Pros
Great Potluck lunches
Cons
None
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3.0
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Management heavy
Customer Service Representative (Former Employee) –  Orillia, ON23 March 2018
This company is very management heavy and doesn't know the jobs or responsibilities of the front end staff who are the ones implementing policy and dealing with the public.
Pros
Great Peers
Cons
Management
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3.0
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Saftey 1st, unless it takes too long
Driver/Delivery (Former Employee) –  Ottawa, ON16 March 2018
The word safety is thrown around a lot. However, if you have a full route, and get 5 more patients you still need to complete the route in the same amount of time. Management turns a blind eye to cutting corners, but will throw you under the bus if something goes wrong.

There is tremendous pay inequity. I was paid over $5.00 an hour more than a female college who performed the same job.
Pros
Free coffee
Cons
long hours
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5.0
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Customer service
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) –  Moncton, NB4 February 2018
Great place to work. Great coworkers.Helping out clients / placing order and trouble shooting. Great management. A lot of opportunities for additional training.
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5.0
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Very productive workplace
Barcode Scanner/ Filling Operator (Former Employee) –  Brampton, ON26 July 2017
Very productive workplace
Good management
Great coworkers
Not really anything hard about the job
Learned a lot about warehouse safety
Lunch time was very enjoyable
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3.0
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Heading in the right direction
Administrator (Former Employee) –  Mississauga, ON30 June 2017
Vitalaire the company is great. There are a lot of action plans put in place to increase employee engagement and frequent town hall meetings to keep employees up-to-date. The president is friendly. However, the department I worked in was not so great. The hardest part of the job is the amount of work. A lot of the staff members are not trained properly. Office politics is rampant and extremely distracting. Hard work does not equate advancements. It is extremely difficult to move ahead in this company.

Overall, I would recommend this company as a whole but not the department I worked in.
Pros
work/life balance
Cons
No advancements, low-average salary for admin staff
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5.0
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I wish I never had to leave!
Clinical Assistant - Sleep (Former Employee) –  Lloydminster, AB21 April 2017
Reasonable pay. Wonderful supportive management. Clear escalation path. Friendly comfortable environment. Lots of support available wherever it's needed. I only left because I had to move away - otherwise I'd have stayed.
Pros
Supportive management, Friendly colleagues, Enjoyable work
Cons
Heavy work load
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1.0
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Unethical Management team
Anonymous (Former Employee) –  Mississauga, ON24 January 2017
Unfortunately not a good review for the Mississauga Ontario head office team. Very Poor management with very little moral values. Very little support from the HR team to provide support for their employees. HR is supportive for the management team and this does not provide proper engagement for employees that need their support
Pros
Nothing
Cons
Everything
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3.0
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Co-workers and manager I worked with directly were really great people
Medical Gas Driver (Former Employee) –  Canada9 January 2017
Delivered mostly oxygen tanks to seniors with respiratory problems
learned about compressed gas and cryogenic medical gas.

Direct manager and coworkers were really great people to work with, dealing with the people at the head office, not so much. They seemed to be incredibly out of touch with the realities and daily ongoings of each branch, and kept expecting employees to squeeze more and more work into an already full-to-the-brim work day. Felt sometimes like you were doing the work of 2+ people.

The hardest part of the job was having having to hand deliver and return oxygen tanks to/from people living on the third floor of a walk-up apartment, every week, carting them down a sidewalk covered in snow in the winter. Also delivering to clients in more dangerous areas of the city where I didn't always feel the safest, but unfortunately that's where they had to live and it was my job to make deliveries to them. (Dodging uncapped, hypodermic needles in the snow was definitely not something I was aware of during the hiring process, so be please be aware that there are a range of clients from varying walks of life, living in varying areas of whatever city you'll be working in).

The most enjoyable part of the job was knowing you were making a difference in easing the suffering of some very sick people, sometimes children. Also getting to work with and learn about liquid nitrogen and liquid oxygen. Company leases new International trucks every few years, it was nice for once getting to drive a truck that had air conditioning in the summer.

Work/life balance is off at
  more... this company, as a driver you can expect to work every single stat holiday, so say goodbye to those family and friends you look forward to seeing a handful of times a year. Routes do not get switched up, so it's likely that someone with "the good/easy route" will stay on it until they're sick or take vacation. Work was extra monotonous in that every week will be relatively the same as the last one, this company could benefit from rotating routes but I understand the reasons that they did not do that.

One of the better jobs I have had in the transportation sector, but comes with it's own set of headaches like any driving job - which is exactly why drivers don't seem to stay at non-unionized driving jobs for a very long time.
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Pros
Newer vehicles, home every night, relatively safety oriented company, helping to ease people's suffering, manager and all employees I worked with directly were really great, supportive people
Cons
Very physical work, intense workload, handling 300+ cylinders in a day, dangerous work, sometimes spent more time out of the truck than in it, no bonuses, stat holidays are worked by default or use a vacation day to have it off, unused sick days don't get banked and disappear.
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3.0
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Good work environment but a lot of administration tasks
Respiratory Therapist (Current Employee) –  Ottawa East, ON13 October 2016
I have only been working for Vital Aire for a couple months. I enjoy the work. The staff is great. My manager is great. A lot of paper work, and the clinical work is very repetitive and lacks of variety but is expected working in home care with non critically ill patients. It is overall a good working environment. Most employees really care about their jobs and patients and are positive. I do see myself continuing with Vital Aire.
Pros
Good hours, great staff at our location, decent pay, great benefits
Cons
A lot of administrative work, pays less than hospital, not the adrenaline clinical experience some look for
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3.0
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Get it done mentatility
Driver Team Lead/Supervisor (Former Employee) –  Brampton, ON26 July 2016
lots of pressure to get the work done in a short time.

company wants 10 hours of work to be done in 8 hours, this can be ok at times but you feel like your set up to fail
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4.0
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Get it done mentality
Driver team lead (Former Employee) –  Brampton, ON26 July 2016
Lots of pressure on ground staff to reduce overtime
Most of the focus is on reducing costs by any means.
Good people but a negative environment
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1.0
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Worst company I have worked for
Customer Service Representative (Former Employee) –  Edmonton, AB17 July 2016
Initially, it seemed like a good company to be at. But over time, you realize that it's far from that. Those who were there on a regular basis, and making sure that the work was done, got stabbed in the back. Those that bullied, frequently absent, and hardly did any work, got a pat on the back from Management.
Pros
Some co-workers were good to work with
Cons
Everything
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4.0
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Great place to work
Office/Project Manager (Former Employee) –  Edmonton, AB18 May 2016
Work life balance is important. Team work is essential. Regionally patient orientated. Corporate and regions sometimes are disconnected
Pros
Great team
Cons
Communication is sometimes a problem
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Overall rating

3.2
Based on 61 reviews
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