Good but not for long term careers.
Customer Service Representative/Rentals/Sales (Former Employee) – Calgary, AB – 11 August 2017
Vistek like any job has its ups and downs, unfortunately the location I was at had a lot of staff coming and going so there was always someone to replace and train. Staff is not properly trained, expect to learn on the job making errors as you go. Expect to vent about problems in store to managers and have head office ignore you and your managers. CEO does need to give all stores the same treatment, trying to overcome different obstacles that all locations have to ensure each store is successful- not just Toronto.
Expect to work all departments of the store, not just the area you were initially hired to work in. Under staffed locations especially. Do not receive a Saturday off unless requested well in advance.
Trying to get stock in can be a challenge, unfortunately this is due to the manufacturer/shipping from who knows where. In the end the staff suffers from complaints from customers. Staff gets in trouble for 'not communicating' to customers, however staff only has what our brand reps tell us.
Vistek can prosper as a company but the CEO needs to bring in the right kind of people to aid all locations. Ensure that stores aren't under staffed. Show your staff you appreciate them more than once a year for super late christmas parties, listen to complaints and ideas. Promote and give raises to encourage your staff to stay and work harder.
Good staff atmosphere, staff discount
No wage advancement, Ideas for progression not heard by head office