Virgin Mobile Employee Reviews

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5.0
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Environnement saint
Agente du service à la clientèle (Former Employee) –  Chicoutimi, QC19 January 2019
Très bel environnement de travail, avec des collègues toujours prêt à nous aider dans des situations difficiles et quelques complexes
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3.0
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virgin
sales associate (Former Employee) –  Edmonton, AB2 December 2018
check ongoing deals and sales, kept all product out and up to date. we would wait for people who would come for help or call, trry to understand and help them. the hardest part was dealing with rude people who were clueless about phones or plans
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4.0
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Virgin Mobile
Manager (Current Employee) –  Etobicoke, ON28 October 2018
I am happy to have gain the experience I did! People are great, Regional Manager is awesome. Lots of pressure whether you are a sales rep or manager. Grateful for my experience.
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5.0
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very fun
Sales Agent (Former Employee) –  Saskatoon, SK18 October 2018
did alot of sale met alot of people. was in a good location, hard work pays off but now room to advance. lots of great benefits and incentives. would recommend it if your beginning in sales. lots to learn there
Pros
incentives
Cons
down time
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4.0
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Fun place to work with great culture
Sales Representative (Former Employee) –  Moncton, NB30 August 2018
I thoroughly enjoyed working for Virgin Mobile, although chances for advancement were slim to none. The company offers a competitive commission structure as well as benefits and provides sound solution to their clientele.
Pros
Very Casual Dress Code, Great Products
Cons
No Full-Time Positions
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5.0
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Great place to work and gain experience
Sales representative (Current Employee) –  Windsor, ON22 June 2018
It has an amazing work environment. Bonding with the team and improving the sales experience. Decent salary. Building clientele was very important to succeeding. You learn to overcome sales obstacles and better oneself in customer service.
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4.0
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Leadership at work
Store Manager (Former Employee) –  Vancouver, BC18 June 2018
Leadership was amazing- always provided feedback and was willing to help develop you. I wasn't afraid to voice out my opinion and it was welcomed every time i had a suggestion

Most enjoyable - developing my reps and seeing them succeed. I like seeing my reps enjoy their job and gaining life skills to further their opportunities.
Pros
amazing people to work with
Cons
retail hours
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5.0
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enjoyable and driven
Assistant Manager (Former Employee) –  Alberta, Canada13 June 2018
I loved working for virgin mobile in Canada, ran well and treated the employees amazing, always treated their best teams to out of work fun. Set achievable goals.
Pros
environment and pay
Cons
Mall environment
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3.0
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Depends on the person
Sales Representative (Current Employee) –  Vancouver, BC20 May 2018
This job is a good job who people who are number driven and are not afraid to keep driving. I suffer from anxiety, so I found it to be very tiresome and stressful to keep chasing after monthly targets.

The idea behind the company is good and they try hard to motivate and encourage work culture but does not get executed properly, such as "mandatory" group events when they are not actually mandatory.

People get switched up from stores all the time, so nobody stays at the same place for long. Good if you dislike a certain manager, but bad if you actually like your current manager. Along the same lines, because the manager gets switched so often, it requires constant adapting, and that can get annoying too because management expectations vary.

Good source of income for students, the commission does beef up your paycheque a bit.
Pros
Good income for students, learn a lot about telecommunications
Cons
monthly targets, constantly changing management
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1.0
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private run stores
Sales Person, Bell/ Virgin Mobility (Current Employee) –  Lindsay, ON14 May 2018
Dont.

privately owned dealership stores are not the way to go if you are wanting to work for bell or virgin.. they look out for number one... go corporate
Pros
phone given
Cons
no benefits
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5.0
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Climb the corporate ladder
Sales Associate (Former Employee) –  Oakville, ON1 May 2018
If you have the ambition, you can make it big whether by sales or climbing the corporate ladder to become a store manager. Opportunities are always available for you as long as you put the effort in.
Pros
Free Work Phone
Cons
Standing Alot
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5.0
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proactive environment
Représentant en rétention, Escalation (Former Employee) –  Toronto, ON23 April 2018
Was a nice environment to work ,improved how to make first call resolution to avoid repetitive calls and social skills, people are willing to help and are proactive.Management provides coaching sessions for employee one on one.The hardest part of the job speaking with customers that has a language barrier.What i enjoyed the most about the job is the perks, contests and promotion example: (phone upgrade, gift cards , concerts, discounts)
Pros
the perks
Cons
micromanagement
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4.0
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Great place to work for
Assistant Manager (Current Employee) –  Toronto, ON1 March 2018
Virgin mobile is an amazing place to work for. It is a sales based environment so there are individualized targets that need to be hit; however, they are very reasonable and you have lots of support to ensure you do all the right things to meet these targets.

Great part-time position for students. Helps you break out of your bubble and develop excellent customer service and interpersonal skills that you can carry with you everywhere you go.

There are also lots of opportunities to move up within the company as long as you are performing and exceeding expectations (which is not very difficult to do). Virgin Mobile really values their employees and enables them to move up and advance from within.
Pros
Great pay (hourly + commission)
Cons
Mostly part-time hours only
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5.0
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Amazing
Sales Consultant (Current Employee) –  Burlington, ON1 March 2018
Amazing benefits and pay structure. Great environment and young staff with lots of energy. If you are ready to bring the energy then this job will be good for you.
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4.0
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put in work
Sales Rep (Current Employee) –  Ontario11 January 2018
as long as you hit your target your ok, otherwise pressure from above soon makes you nervous and uncomfortable. it is a high-pressure job as much as any other mobility sales job though however, it is one of the better ones if your planning lingers at the bottom of the pyramid. I personally like my job
Pros
off time, freedom, easy
Cons
unpredictable, job stability, pressure, targets, consumers
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2.0
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Stressful performance based job
Sales Associate (Current Employee) –  Calgary30 November 2017
This company has a decent pay structure but you are constantly under pressure to hit your sales target. The upper management clearly don't care about your well being, the only thing that matters to them is if you are making numbers. I have seen this company transfer people to different locations sometimes without asking. Regional managers for this company don't care about their employees, and they threaten you based on your performance.
Pros
Commission and hourly rate
Cons
Job stress and pressure
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3.0
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A great start for anyone wanting to be manager
Store Manager (Former Employee) –  Edmonton, AB26 September 2017
A great place to go from sales associate position to manager position. Once a manager you get a lot of leadership trainings, online training and tons of benefits
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3.0
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Management
Sales Representative (Former Employee) –  Sault Ste. Marie, ON20 September 2017
Good management was in place directly in store. Upper management was too strict about being on cellphone or finding something to do when store was dead. Impossible to constantly look busy when foot traffic is down.
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5.0
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Parfait emploi pour étudiants avec commissions
Ambassadrice et conseillère en vente (Former Employee) –  Montréal, QC13 September 2017
Super entreprise pour les jeunes. La commissions est intéressante
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3.0
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Great culture - poor pay ( in consideration to other retail)
Store Manager (Former Employee) –  Toronto, ON12 September 2017
Naturally, it's a revolving door and so is every other retail spot... pay is on the poor side for a wireless retailer ( bell taking over not much of improvements& bell brand employees get paid a lot higher) ... a good place to be if you are a student or starting out your sales career.
Pros
good benefits
Cons
poor pay
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Overall rating

4.0
Based on 296 reviews
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Ratings by category

3.7Work/Life Balance
3.7Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.9Culture