3.1 out of 5 stars.
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VICTORIA COOL AID SOCIETY Careers and Employment

About the company

  • Company size
    51 to 200
  • Revenue
    $5m to $25m (CAD)


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Personal Care & Home Health

10 jobs


Salary estimated from 763 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 13 reviews and is evolving.


Senior Resident Support Worker in Seniors Housing
on 4 September 2020
Lots of autonomy and opportunities for training and learning. Vast job description and responsibilities..
This is not a job for the faint of heart. That being said, my overall experience has been a positive one. There are opportunities for growth on a daily basis. Very supportive Team Leaders and co-workers. I've learned not to reach out to management and to rely on my self and my co workers. I've been with Victoria Cool Aid Society in supportive housing for 9 years.
Junior cook in Victoria, BC
on 17 February 2021
Excellent place to work, lots of room for advancement.
Great place to work, lots of positive aspects. Clear working directions and autonomy. Team work and flexibility. Ability to complete tasks without feeling pressured.
Residential Support Worker in Victoria, BC
on 1 June 2020
Very difficult place to work
It is a corporate culture that breeds contempt and unhealthy competition. Managers are absent, and when present have this blame the employee for everything attitude. NO managerial support and dangerous working conditions that see you exposed to various forms of smoke, abuse from management and clients. You spend a large portion of your shift navigating clients that are allowed to run roughshod over you and you have no recourse or manager that will stand up for you as an employee. The senior management are so disconnected from what is going on at the ground level, they will not even come to see what workers have to deal with on a daily basis, that we are treated as disposable employees. No attempt is made to listen and hear what is being said. Its all about making it easier for them, yet we as the workers on the ground doing the grunt work are ignored and treated like trash. No room for any form of generative discussions because no one would listen. Very punitive managers and human resource workers.
RN in Health Services
on 4 May 2020
Health Services has its own unique culture within the organization
Been here almost 20 years. Great work environment with supportive team. Interdisciplinary team with acknowledgement of importance of each individual role.
Resident Support Worker in Victoria, BC
on 25 February 2020
All the negative reviews are accurate
Cool Aid is not a "great place to work", despite what they say on their job ads. If you spend any time with people who work in housing it doesn't take long to see how unhappy people are. It was rare to hear a positive comment about management or the company overall. It is a very negative environment. Management is completely out of touch with the front-line, possibly also out of touch with reality. The incompetence of management is appalling, it's hard to believe the organization is able to function at all. They are constantly hemorrhaging workers. They will hire pretty much anyone, some of the people who work there are lazy at best, harmful to coworkers and clients at worst. Pros: Money is better than similar organizations, some coworkers are great people, 12 hour shifts mean you only have to go three times a week. Cons: Management from the bottom to the top are almost comically bad at their jobs. They are also mean-spirited and compassionless. Workers are completely disposable. Clients can be very abusive, and management lets them get away with it. Beware if you are a person of colour, you will likely endure racial slurs. Also women staff put up with harassment. Some of the buildings are hazardous in several ways and you will likely be subjected to second hand smoke (cigarettes, meth, heroin etc.) Apply at own risk!

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Questions and answers

People have asked 6 questions about working at VICTORIA COOL AID SOCIETY. See the answers, explore popular topics, and discover unique insights from VICTORIA COOL AID SOCIETY employees.

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Interview insights

Insights from 13 Indeed users who have interviewed with VICTORIA COOL AID SOCIETY within the last 5 years.
Average experience
Interview is average
Process takes about a week
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