Benefits and pay is also pretty great, a very fun place to work very hard and has a great sense of community. The life balance aspect is a bit lacking if you mostly work on board the trains, but that's to be expected.
Locomotive Engineer (Former Employee) – Toronto, ON – 4 September 2018
The safe movement of passengers was a very rewarding career. Via Rail is very efficient at using teamwork to safely move their precious commodity. As it is a very safety conscious position, the management are extremely good at providing their employees with the guidance and tools needed to perform their job. The hardest part of my job at Via Rail was the time spent away from home.
Carman (Former Employee) – Vancouver, BC – 15 February 2018
A miserable place to work. Management is dumb and lazy, and have no sense of loyalty to their workers; they will cut you down any chance they get. They lack in proper training techniques for new comers, only acknowledging you when you have made a mistake ( with no suggestions for improvment). The money is good, but not one single person enjoys working there.
Good money, lots of opportunity for overtime if wanted
Senior service attendant (Current Employee) – Vancouver, BC – 30 December 2017
Days as a new hire are very long, though the workload and length of the day vary depending on position and business of the train. Trains are reliably late, sometimes by up to 24 hours but can result in a massive payout. If you want to work, you will be busy all season. The work requires a certain fortitude but it has its payoffs--an incredible, ever-changing view; co-workers that become close-knit like family; a solid paycheque and steady employment for customer service; dental while you're working, medical from start of season to end of year, winters off! Nice for those that like travel, enjoy working with people, enjoy some autonomy but are comfortable with hierarchy. Room for advancement, training and movement within the company. Not nice for people with young families, singles with pets, those who need the predictability of a 9-5.
Everything is taken care of on the road, lots of overtime, incredible views
Hotels can be bad, coworkers and management can be difficult, exhaustion
Great please to work so much great experiences terrible management team, very disorganized. You get to work around the country see amazing things however. The money is great if you can stand the long hours and being away from home it’s a great job
Bilingual Stock Checker (Former Employee) – Etobicoke, ON – 26 November 2017
The bumping system privilege does not encourage junior workers to compete. Good company in term of facility, equipment available to perform duties and tasks. Social advantages such benefits and a pass to travel.
Tradesman (Current Employee) – Vancouver, BC – 22 August 2017
Apply at your peril.
No talking to others allowed - The most miserable place you will ever work. Promise. Not one happy employee here. Managers are ignorant bullys. Union turns a blind eye to most problems. Ok hourly wage but no medical or paid sick days. Rail pass (coach only) benefit you spend 2,000 hours earning is a joke. Terrible shifts. You'll spend years here before you get weekends off. Motivated? Advancement is only as far as the lowest manager/bully position and they only complain, never praise. Ever.
Customer Service Representative (Former Employee) – Moncton, NB – 12 July 2017
A typical day at work involved mostly to assist inbound calling clients with train reservations and customer service. The job itself was very satisfying and rewarding . Workplace culture was mostly great and everyone on the floor was very helpful to one another. Team Leaders and the Manager were easy to work with and would be willing to assist employees with their needs.The hardest part of the job was to deal with irate clients, but that was a part of a days challenge .The most enjoyable part of the job was to know that the client was satisfied and confident with my service towards his or her needs.
sometimes get free meals when we worked extra hours
On board attendant (Former Employee) – Vancouver, BC – 24 May 2017
Work long hours ( up to 18 hours a day). Management not really interested in helping new comers and bullism is somehow present.If you are not strong enough it is not for you.Poor class job.Low education required.