VIA CIBO Employee Reviews

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1.0
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terrible place to work
Dishwasher/Kitchen Helper (Former Employee) –  North York, ON10 February 2019
I worked there for about 3 weeks , and I was hired with at least 6 other dishwashers. The management didnt communicate with anyone or with each other, somedays there were 5 dishwashers working together at the same time. I was called about 3 weeks into my job that they didnt have any hours left and I wasnt capable of working there anymore. This was terrible because of the management. They didnt even give out free food like normal restaurants.
Pros
no pros
Cons
terrible management
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5.0
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Via Cibo
Supervisor (Former Employee) –  Calgary, AB18 December 2018
Management was amazing and treated the employees great. A little hard to manage work and life with the hours which is why I had to move on! But overall great experience
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2.0
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ok for entry job into service industry in front of house
Cook/Dishwasher (Former Employee) –  Toronto, ON12 November 2018
CONS

many split shifts for Front of House and Back of House. entire days taken up for perhaps 6 hours work total. Shifts often cut early, so you can work for 1 hour and wait all day to work 3 more.

Upper management expects employees to attend mandatory free meetings.

benefits are none unless you're management, and wages are extremely low, but there are tips

advancement is almost nothing. they promote females much more than males

managers and chefs are good but overworked by upper management, which does not like to staff the restaurant adequately because of the cost of labour.

upper management does not regard any input or ideas from non-management staff.

PROS


the chef makes very good menus, cares about customers and is professional.

back of house gets tips as well as front of house



OVERALL

employees have low morale and not many opportunities to advance

hours are unpredictable

all in all, a good place to learn the basics of italian cooking for back of house and learn serving and customer service for front of house. it's alright if the person is promoted but expect to be overworked as a salaried manager
Pros
good to learn basics
Cons
hours cut and negative company culture
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1.0
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Awful management.
Server/Bartender (Former Employee) –  Calgary, AB22 August 2018
No chance of moving up, don’t expect anything from this job. Always understaffed and constantly have privacy issues between staff. Don’t apply here unless you want to get fired for no reason.
Pros
None
Cons
Don’t ever expect to go home on time
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5.0
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Loved this place
Server and cashier (Former Employee) –  Calgary, AB20 January 2018
was awesome to work at, loved all my coworkers. Management was lovely. I love the food here. Everything about working here was awesome, would go back in a heartbeat
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5.0
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Cibo is a great place to work
Food Runner (Former Employee) –  Calgary, AB28 December 2017
Overall, I had a great experience when i was working at Via Cibo. The managers were nice and the people who i worked with were very friendly. I wish i could have stayed longer, but i had to quit due to school.
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5.0
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fun place to work
Waitress (Current Employee) –  Calgary, AB5 May 2017
I love working at VIA CIBO its is a really great company , they have great management and great higher management as well everyone who works here is treated like family
Pros
Discounts
Cons
extremely fast paced
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5.0
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productive and fun workplace
Front of House (Former Employee) –  Calgary, AB26 March 2017
working at Via Cibo has helped me grow. I also gained great people skills. it was a fun and professional work environment. The manager and Staff was very welcoming from day one.
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1.0
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Terrible Job - Don't waste your time
Dishwasher, Line Cook, Server (Former Employee) –  Toronto, ON21 March 2017
Job Work/Life Balance:
-Hours are terrible. Sometimes you'll come in on a slow day, work for 2 hrs, get a 2-3 hr break, then have to work again for maybe 2 hrs.
-Managers are under qualified. Usually slack off and pretend to walk around, or get frustrated and panic easily during a rush or a problem.
-Managers will lie and make false promises to get you to do things.

Salary/Benefits:
-Servers can't keep their own individual tips. BOH receives a good portion compared to other jobs (its an even pool that is distributed based on hours).
-Servers are paid less (which is weird with the way tips are done).
-They think $14/hr is way too much for a BOH worker.

Job Security/Advancement:
-Never going to get a real promotion. They may train you multiple stations, but don't think you're going to get a good promotion or pay raise.
-If you have any problems with management your hours will be dropped to 0 (has happened to myself and multiple past employees) yet they wont fire you.
-If you try to take anytime off, or anything to change the schedule, they will try to "punish" you by making your next schedule have almost no hours.
-They don't know how to make a schedule at all. Takes them about 4 days to do it, and yet they still will schedule people on multiple days where they're not available. Additionally they'll still expect you to work it even though it's their fault for messing up the schedule.

Management:
-Absolutely terrible. Inexperienced, and terrible work ethic.
-Will slack off constantly yet pretend to be doing work.
-Will set unrealistically high expectations
  more... for others but never meet such expectations for themselves.
-Will lie and manipulate others to get things done how they want.
-Extremely cheap. Everything better be perfect portion - unless they're the ones making the food, then its okay.

Job Culture:
-Coworkers were really cool and pretty funny.
-Closing is relatively fast unless given unrealistic cleaning duties.
-Rushes are pretty easy and not that long except on rare occasions.
  less
Pros
Tips are good for BOH.
Cons
Servers dont keep their tips, Paying for Food, Management is terrible
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5.0
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A truly learning experience
Dishwasher (Current Employee) –  11th Street SE, Calgary16 November 2016
It's an awesome place by all means and there's a greater sense of team working. The employer invests in the training and development of its staff. The best part is you're accommodated in view of your individual needs and they're more than willing to make adjustments accordingly!
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tough job
line cook (Former Employee) –  Toronto, ON11 November 2016
this place is so unfair, no teamwork at all

i learned not to call in sick every week they didnt even care enough to get my shifts covered for me

the hardest part was working there

the best part was cracking a cold one
Pros
tips good
Cons
long hours 4-5 hours a shift!!!!!
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Not worth it
Server/Supervisor (Former Employee) –  North York, ON1 September 2016
Really short hours
No breaks
Mediocre/ over priced food
Managers are visibly unqualified and inexperienced
Unfair pay

It's definitely not worth it.
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3.0
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Fun and fast paced establishment
Front of House staff (Current Employee) –  North York, ON27 May 2016
-learned all the basic service industry through Via Cibo

-co-workers were amazing

-management was overall good, they could have put in a little more effort to care
Pros
amazing staff
Cons
short hours
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3.0
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well paid but very stressful work place.
Line Cook (Former Employee) –  Toronto, ON11 March 2015
- Clean and organize work space at all time
- Team work and communication is very key in a successful work place
- Ask for help when needed
- Management was professional and respectful
- Co-workers always helped when needed
- Hardest part of the job is standing and running around for 14 hours a day
- Most enjoyable part of the job is being able to casually talk with co-workers
Pros
tip outs
Cons
long hours
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4.0
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Great work environment
Floor runner (Former Employee) –  Toronto, ON21 February 2015
Working here was great, the environment was so upbeat and happy. However when management change the environment changed too.
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Overall rating

3.2
Based on 16 reviews
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2.8Work/Life Balance
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