It is fast base hard work and professional agency to work at and well organized aso good agency to work at also very good staff workers always helpe full good management

Pros

Profusion

Cons

Not too many hours

Was this review helpful?

Great and have a security in the future

Personal Support Worker (children and the elderly) (Current Employee) - Toronto, ON - 18 January 2023

at first I love working to this company were it is my source for a living.. the only problem is they can't give any guarantee for the hours that you can get everyday is different.. sometimes I can just get 20 hours in a week were i am a full time on the past years it is decreasing more and at this time.. so How could I Survive to pay my rent and bills..

Pros

no time for lunches

Cons

no much hours

Was this review helpful?

Insights into VHA Home HealthCare

Based on 57 survey responses

What people like

Supportive environment
Ability to learn new things
Clear sense of purpose

Areas for improvement

Fair pay for job
General feeling of work happiness
Time and location flexibility

Not a good choice

RPN (Current Employee) - GTA, ON - 11 January 2023

no recommend as no pay garunteed. If your client cancel your shift, you will not get pay and no substituted job will be offered. If you are looking for stable income, agency will not be a good choice.

Was this review helpful?

Toxic Environment

Care Team Scheduling Coordinator (Former Employee) - Toronto, ON - 22 December 2022

You dont feel supported when you ask for help, and they highlight your mistakes as supposed to helping you succeed. If you are a happy and positive person, you will find that within a month of working here that will be extinguished!

Pros

Hard to say

Cons

No time for break.

Was this review helpful?

Official response from VHA Home HealthCare

5 January 2023

We are really disappointed to hear that things didn't work out. The Scheduling Coordinator role is a complex one and our goal is to support our team to be as successful as they can be, this is why we engaged in a big project in 2022 to make changes in our coordination department to better support our employees. We would really appreciate hearing from you directly to learn more about your experience and what we can do to improve. Please reach out to our HR manager Ernesto Sequera at esequera@vha.ca anytime to further discuss.

Good working experience

Personal Support Worker (Former Employee) - 30 Soudan Ave suite 600, Toronto, ON M4S 1V6 - 15 December 2022

I loved working there the company takes good care about you and your clients. They listen to your needs and wants, they don’t force you to do anything you are not comfortable with and best management ever.

Pros

Best benefits

Cons

Hours are short

Was this review helpful?

Rate your recent company

Share your experience to help others

I enjoyed community service

Personal Support Worker (PSW) (Current Employee) - Toronto, ON - 23 November 2022

Nice company with consideration.nice benefits too.work life balance and staff are approachable..supportive(vaccine,PPE supports) specially this pandemic…

Was this review helpful?

Super. is awesome Management do what they do(will changed review after working over 1 year,I am a new hire so able to give a fair evaluation later

Personal Support Worker (Current Employee) - 20 Soudan rd.Toronto - 25 October 2022

Fast pase very hard working without a personal vehicle especially in the community.Lovely clients most of them Saff receives adequate amt. of PPE and continuous training and development

Pros

Flexible, Coordinators are great and you can get your schedule changed in an emmergency

Cons

Not enough hours sometimes

Was this review helpful?

Solid place to work with people who care

Manager (Former Employee) - Toronto, ON - 4 October 2022

VHA was a great place to work in general. Lots of flexibility. Leadership was supportive but sometimes slow to respond. Salary was decent considering it is a not-for-profit but home care is a tough business.

Was this review helpful?

Productive work environment, supportive staff, horrible shifts.

Client Care Coordinator / Call Response Agent (Former Employee) - Toronto, ON - 12 September 2022

I had an overall good experience. If you want to work from home be dedicated and on time otherwise shifts were very difficult other than that an overall good experience.

Was this review helpful?

Opportunity to learn

Team Assistant (Former Employee) - Toronto, ON - 13 August 2022

VHA is a good company for working with great benefitsAlot of work so you can learn more & grow Provide opportunities to work as a Remote or hybrid model

Was this review helpful?

Jobs at VHA Home HealthCare

See more jobs

Care Team Scheduling Coordinators - Permanent Part-time, Flex Shifts

Toronto, ON

1 day ago

Application Specialist - Full Time, Permanent

Toronto, ON

30+ days ago

Manager, IT Operations - Full Time, Permanent

Toronto, ON

30+ days ago

Receptionist - Malton Clinic, Weekend Only

Toronto, ON

18 days ago

Volunteer, Clinic Administrative Support

Toronto, ON

4 days ago

Lack of management and appreciation

Administrative Assistant (Former Employee) - London, ON - 15 July 2022

Job was fun and clients are a mix of good and bad, same with coworkers! Management and supervisors go from micromanaging processes they know nothing about to completely non-existent. Showed blatant favoritism towards staff. Very little staff appreciation, even when going far above and beyond your duties. Head office seems to forget about their remote offices when instigating new policies and procedures. They should also check in more with staff when local management is not around for a fuller picture.

Pros

Good benefits package, no afterhours/weekend work, very rewarding work helping the community

Cons

Bad management at all levels (although new CEO might be changing things), no staff appreciation, favoritism

Was this review helpful?

Vha is a good place to work

Personal Support Worker (Current Employee) - Oshawa, ON - 8 June 2022

Good benefits, nice clients, wonderful supervisors,colleagues etc. They have got their employees back. Great unions and have listening ears. They can

Was this review helpful?

Average workplace

Customer Service Representative (Former Employee) - Toronto, ON - 5 June 2022

Hard to balance work-life as the schedules are changing constantly. Hard to get a full time position. Otherwise it’s an okay job. Benefits are available after 3 months. Eligibility to work from home

Was this review helpful?

Great company

Administrative Assistant (Former Employee) - Toronto, ON - 12 May 2022

Collaborative team, great place to work. Management was very supportive and encouraging, allowing you to take on new projects if interest was expressed.

Was this review helpful?

Its a meaningful job

Home Support Worker (Current Employee) - Scarborough, ON - 1 May 2022

I like working with VHA Home health care as a Home Support Worker because its a friendly environment helping sick people with disabilitues and other health needs. Some days are challenging but its part if the job.

Pros

Free courses example CPR training

Cons

Misunderstanding

Was this review helpful?

Great opportunity to work independently

Registered nurse (Former Employee) - Toronto, ON - 29 April 2022

Working at VHA was a very good experience in community healthcare. The focus of being very independent becomes very apparent, as you learn to manage your own work assignment while navigating in the community. Being responsible and reliable and confident as well as professional are great attributes needed for the job. As well as being flexible and having the ability to adapt and prioritize to each client's needs and environment.With an ability to assess safe and unsafe environments and situations, and know when to remove yourself. Forsupport you can call on your supervisor or colleagues by phone.

Was this review helpful?

Not a bad job, no room for growth

Physiotherapy Assistant (Former Employee) - London, ON - 26 April 2022

Self contracted position and you dont make enough for it to be worth. Your supervisors are rarely at the home and they are busy so you are left on your own to figure most things out.

Was this review helpful?

everything needs to be changed. job tasks need to be shared by 3 people. too much for any 1 person to handle

Scheduling Coordinator (Former Employee) - Toronto, ON - 26 April 2022

never work here. insane working conditions. it is not good for your mental health to work here. you are overworked and can not take breaks or required lunches.

Was this review helpful?

could be a nice place to work if salary is raised significantly

Intake & Information Management Support (Former Employee) - Toronto, ON - 19 April 2022

for new hires the work can be overwhelming; co-workers help a lot but they have their own work to do, most people have been there many years so they are comfortable with their tasks. however everyone, new or seasoned workers know that the salaries need to be raised significantly for satisfaction and happiness.

Was this review helpful?

Workplace Culture

Personal Support Worker (Current Employee) - Scarborough, ON - 21 February 2022

Lean more by courses programs providing usThan typical day at work is when some of your client prove difficult and decline your care for him you have to persuade the client and if the client say no you leave the client and report to supervisor most enjoyable part of the job is when our supervisor call a team meeting and our management work is perfect

Pros

Yes

Cons

Was this review helpful?

Official response from VHA Home HealthCare

26 February 2022

Thank you for your review. We agree that VHA is a great place to work. VHA is made up of caring, committed people who truly want to help and love what they do. Many of our staff and service providers develop strong bonds with their clients and families. These meaningful and valued connections are at the heart of client and family-centred care at VHA. We ensure our diverse team of staff and service providers have the training and resources needed to provide their best, personalized care, supported with programs from our home office as well as regional teams, including supervisors and peer coaches. Beyond that, we provide a competitive compensation and benefits package for staff and their families, we offer extensive training and development opportunities to support service excellence and career development, and we look for ways to empower our teams every day. Our people are the backbone of our business, driven by a shared purpose, and it shows. Thanks again for your review.

The job itself as a PSW is pretty good but the companies management and professionalism is pretty terrible.

Personal Support Worker (Former Employee) - Toronto, ON - 31 January 2022

Requesting time off is a great hassle and it gets declined majority of the time. Also, you will work through your shift with barely a break. The Co-ordinations/supervisors ignore your emails/calls unless it is of an urgent matter. You are also pressured to take shifts outside of your availability due to lack of staffing. It’s really stressful to maintain a good healthy personal life. Very disorganized.

Pros

You get to help your clients and form a great bond with them.

Cons

The Co-ordinates/supervisors don’t consider that you have a life outside of work.

Was this review helpful?

Official response from VHA Home HealthCare

5 February 2022

Thank you for your review. At VHA we greatly appreciate all the spectacular care that our PSWs provide to our clients and their families on a daily basis, and we couldn't agree more that one of the most rewarding parts of being a PSW at VHA is the strong bond that they build with their clients. Often PSWs become part of the family of the clients that they serve. Also with the pandemic and the Health Human Resources crisis that we are experiencing across the country, the demand on PSWs and other healthcare providers has undoubtedly increased and we are so proud how our PSWs have risen to the challenge and at no time would we pressure them to work without taking a break or take shifts outside of their availability. Our PSWs are part of a union and if this occurred the PSW could easily file a grievance since this would go against their collective agreement. At VHA, we understand the importance of work life balance which is a big reason why 90% of our staff recommend VHA as a great place to work. Thanks again for your review.