2.9 out of 5 stars.
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  • Company size
    11 to 50
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We were not able to detect your location. You can browse through the 3 job VANTAGE COMMUNITY SERVICES has to offer

Youth Counsellor (Relief)

Red Deer, AB

$17.07 - $19.21 an hour

1 day ago

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psychologist - counselling

Red Deer, AB

$59,952 - $82,990 a year

30+ days ago

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Youth and Family Counsellor I or II (Full Time)

Red Deer, AB

30+ days ago

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Community & Social Service

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Salary estimated from 68 employees, users, and past and present job advertisements on Indeed.

Services communautaires et sociaux

Youth Worker
$18.64 per hour
Youth Counselor
$35,341 per year
Outreach Worker
$35,100 per year
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Rating overview

Rating is calculated based on 17 reviews and is evolving.


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Work-life Balance


Youth & Family Counselor in Red Deer, AB
on 24 April 2020
Fairly Typical Group Home Environment
Sterotypical group home environment. Dealing with the youth can be exhausting as it is in any other group home. Ma nagement are pretty good about listening to staff concerns.
Youth and Family Counsellor in Red Deer, AB
on 15 April 2021
Apply somewhere else
Going off on a bit of a rant/vent, deeply sorry.I love working with the youth in all three houses. It IS really great work. However, management is one of the major downfalls. Support after a crisis is nearly non-existent and when offered, you basically get the whole "I did this for years and it was fine." When they do come over to the resident side, they quite literally ALWAYS make things worse and cause anger and stress in not just the youth, but the staff as well and when they're done causing damage on the resident side, they leave the staff in having to deal with the anger and stress built up in the youth. When it comes to staff, management is always coming over and micro-managing every small thing that they do if it isn't done the way they want. Rather than doing actual work, they keep creating more jobs for staff to do in an already hectic work environment and keep trying to push their old way of doing things onto the staff. Management refuses to modernize their treatment methods with youth who are in a whole other generation than the youth that management worked within their days. If you're thinking about applying for a relief position due to school or just needing extra money, think again. One of the worst parts about this place is the favouritism in who gets shifts. providing equal opportunity for the relief staff to have even a little bit of work is NOT a part of their agenda, they are CONSTANTLY hiring new relief staff so each person that is hired only minimizes your chances. Lately, it feels like the only way to get shifts is to directly ask staff if they want anything covered or by deceptive methods, which is not how the relief position should work. I genuinely believe that this place needs an evaluation that includes frontline relief and full-time staff's thoughts and feelings because it feels like the youth are just another bed to fill for profit and staff are disposable/replaceable. I was asked by management once, "Why does nobody want to work here?" and I had to awkwardly stay silent. If they really want to know then they should be evaluating what is wrong with their environments by allowing staff to vocalize themselves. All of the past reviews talking about Vantage having difficulties keeping staff are not wrong in the slightest, and believe me there's a reason for that. I have yet to come across a current full-time staff that isn't looking for other job opportunities actively while they work. I have been working here for quite a while now and I have seen countless, previous and new, staff start the job with so much life and optimism and now when I work with them they are so drained and lifeless. If you have mental health struggles then please, for your own sake, avoid this place like the plague. I am someone who extremely struggles with mental health and had found healthy ways of coping, working here has done nothing but made it much much worse and rendered those coping strategies ineffective. I swore I would never rely on medication but working here forced me into a corner where I had to choose between being able to afford life necessities and experience for a better career or taking medication to get me through the day.Believe it or not, this is just a tiny bit of what to expect here, it's not worth it.
Youth and Family Counsellor in Red Deer, AB
on 12 March 2021
Great place to work to gain experience.
Overall had a good experience working here. Can be very stressful and draining especially through covid and lock-downs but team pulled through. Colleagues were amazing. Management has years of experience so are very knowledgeable and supportive. Met some amazing kids.
Youth Worker in Red Deer, AB
on 30 October 2020
Stressful busy group home environment
Busy days, shift work. It was clearly explained 5 days on/2 days off. Seniority based for preference of days off (understandable). Management is supportive, if you need support just have to ask. Youth struggle through different situations in their lives and need positive supportive, reliable adults to support them. Hard days and good days, like any group home environment. Great team of co-workers is a bonus.
Practicum/Internship in Red Deer, AB
on 13 February 2020
Busy environment with strong collaboration
Supervisors were easy to talk to. Walk-in days were busy and stressful. Collaboration was beneficial. Encouraged to work on my own while still being supported and guided through difficult problems.
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Process takes about a day or two
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