A place to learn, but not to stay long-term
Processing Associate (Former Employee) – Scottsdale, AZ – 12 July 2018
I applied to Vanguard right out of college and worked in an entry-level role for a year and a half before leaving.
Vanguard's training is extensive in breadth and depth. However we used very little of what we learned in our actual work, and our securities licenses may have been a waste. Managers often tell employees to refer to dense and poorly organized "policies and procedures" manuals, or must do so themselves, rather than answering questions directly.
Much of Vanguard is an inbound call center, and work is monotonous. Pay is hourly and an employee's time is hyper-controlled. There is not much "financial work" to be had here. More creative and involved roles would require eventual relocation (after at least a few years of near perfect metrics) to Pennsylvania.
Pay is low for the industry, although benefits and PTO are both generous. A fair portion of employees (even leaders) lack bachelor's degrees. Vanguard may be a good career launchpad and financial education center, but perhaps not the most gainful place to work long-term.
Benefits and PTO -- Training -- Campus Amenities -- Sign-on bonus
Uncompetitive Salary -- Unchallenging Work -- Under-qualified Managers -- Poorly Organized Systems