Vancouver Coastal Health
Happiness score is 60 out of 100
3.7 out of 5 stars.
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Vancouver Coastal Health Culture reviews

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Canada186 reviews

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3.6Work-life balance

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Collaborative team with open communication

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It was an overall positive experience with supportive staff and management. There were team-building activities and periodical training. Management was responsive and life-work balance was encouraged.
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Good salary, benefits, managers, admin support

Overall great experience compared to other health authorities. Primary care culture makes it hard to have good work-life balance. Managers in my area were very supportive and helpful
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Insights into Vancouver Coastal Health

Based on 25 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Inclusive work environment
  • Trust in colleagues

Lots of opportunities for continued education from the Union. Great extended health benefits.

Required to be at work for more than 8 hours, but paid for 7.5 hours. Management is great and always approachable. Staff very supportive of each other.
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Front line staff are not valued

Very stressful and a lot of work place bullying. Management is terrible and they do not care about the patients. Low opportunities for advancement. Resistance to positive change. Blatantly discriminatory culture.
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Nice place to be employed

Awesome company. Great house. Management is very good. Great team work. They work with you and are very understanding if you need time off. Coworkers are also very understanding


Great hours. Great team work


Can be hectic at times but very doable
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Fun friendly staff and residence

I have work in 3 facility and by far VCh is the best place to work. Staff are friendly and helpful. I am always happy to be at work and I like how the manager managing and reminding staff to be careful during this time.


Staff and residence are friendly


Long drive for me and hard to fine parking
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Extremely demanding work /standards: management suffers from critical flaws

Very important /keenly needed work assisting/ supporting elderly & vulnerable people to stay safe & healthy in their own homes. Health team support /back-up essential but, unfortunately, often delayed or unavailable—due to insufficient staffing levels (shortage of LPN nurses /skilled, properly-trained front-line workers. Unionized work environment is a major positive factor. Critical flaw/ important deficiencies in management: as agents of a key branch of BC Ministry of Health, IMHO making VCH appear squeaky-clean publicly & on social media (organizational politics)—sometimes translates as disrespectful, quietly-abusive treatment of front-line workers.


Well-funded (BC tax dollars), high standards of care, fulfilling meaningful work


Frequently insufficient hours of home care available to clients
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Great work environment

Absolutely fabulous place to work. Even though I was on a temporary contract I was fully supported in my role by management. Great opportunities for learning and advancement.I would highly reccomend them as an employer.


Experienced dedicated managers


It was only a temporary contract
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Has its ups and downs

The day is often stressful, but that is what it is like working in Mental Health. However, management has not been making good decisions lately, and the workplace culture is filled with bullying. If it weren't what I wanted to do for my future, I would have left a long time ago. Recently, budget cuts have harmed so many!


Some awesome co-workers


Long hours and little value
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Managers of larger residential care homes do not consult with frontline staff

Front line staff are great; helpful, friendly and respectful. However management often bullies staff and are off-hand and rude to staff when families or residents are not around. Management sometimes lacking in ability to communicate plans, and do not consult with staff regarding any upcoming changes they wish to make, which is very disappointing and can inadvertently lead to feeling of your opinion does not matter.


Positive environment when management not interfering


Management tends towards bullying
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Toxic Workplace

Too much favoritism, too much stabbing of the back, too much politics, too much incompetent, to much laziness, sucking up is the norm. If you are incompetent and lazy but you are a master of sucking up, you'd be favoured and get away with everything, you can screw up million times, you are still be best employee. Kudos to incompetent Managers, they thrive in Vancouver Coastal Health.
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Great workplace environment & culture

Have worked at multiple locations within Vancouver Community teams (Mental Health and Substance Use [both Adult and Child & Youth], palliative care). The culture is similar between all and very warm, welcoming coworkers and management at all. Benefits package is decent. Overall a good place to work!
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VCH in principle takes care of their employees and have been a fairly good organization. My transfer to RH has been less than stellar with a non-experienced manager. Unfortunately, a poor manager leads very little room for an employee. Vancouver Coastal Health tries to have a people first culture, but due to stress for management, many managers fail employees.
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Very happy to be working for VCH

I highly recommend VCH. They are very supportive for new hired employees. The culture is very welcoming and there's always room for growth and opportunities.
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Inexperienced management that create a disrespectful culture

Leads/Managers/Directors are inexperienced and promoted into positions without possessing the education or knowledge of managing teams and people. Instead they focus only on how fast staff can produce without regard for quality and accuracy. There is a systemic problem that stems with the management that creates a culture of fear, intimidation and disrespect. Staff is not valued, hence the reason everyone working in Decision Support are temporary employees and always refused the opportunity to become a permanent employee. If VCH valued its employees, indefinite temporary employees would be allowed to move into permanent roles after 2 or 3 years. Unfortunately, there are many temporary employees working 4, 5 and 6 years without any hopes of becoming a permanent employee.
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good benefits and work culture

fast paced and multitasking, with good management supports, and team work is excellent. I enjoy working with the public and helping out whenever I am needed.,
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Great job that serves the older adult population

Run scheduled programs to meet the needs of the older adult members. Wait for member to arrive at Adult Day Program and at the end of the day wait for each members to leave centre. Hardest part of the job is having patience. The most enjoyable part is the staff
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Good workplace

Vancouver Coastal Health is a great place to work. However, it is an older demographic working there. The culture is great, lots of fun people, but is a slower environment.
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good team support and benefits

busy environment, day goes by fast, with multitask abilities is highly recommended, Great team support and supervisor support. Stable job security Great benefits
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Everyone is so friendly!

Teamwork and collaboration is key to working here. Employee engagement is great, lots of recognition for your hard work. People are friendly and receptive.


Team spirit


Extra work outside of job description
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Supportive and friendly environnment

There is a great sense of being part of a team, and you know your colleagues have your back, especially since working in mental health and addictions can be stressful, and the some situations can present themselves as cquite complicated.
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Overall rating

Based on 194 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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